Every review we hold for the Mortimer office, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents SellerEXCELLENT!
Thank you to Sansome & George for dealing with my house sale so efficiently. I consider that you gave me good advice on the value, that you marketed it promptly and that you had purchasers ready to view it. You kept me up to date with viewings and feedback then once the offer had been made, followed up with progress information to completion. Everyone I spoke to in your office was extremely helpful and friendly.
Jill · 7 June 2022
★★★★★ 5/5
View Agents SellerFirst Class
I have to say that the service I received from yourselves was first class with David, in particular, being amazingly helpful at the latter stages of the sale. I would highly recommend your services to any prospective seller
Paul · 5 June 2022
Agent replied · 6 June 2022
We love receiving positive reviews, thank you!
We appreciate all feedback
We wish you all the best and thanks again for the fantastic review and please come
back and use us in the future
Kind regards David Sansome, Managing Director
★★★★★ 1/5
GoogleUtterly pathetic experience trying to rent a flat. Three weeks of trying to view the flat, the viewings either being cancelled last minute or the letting agent simply not turning up. During this time, I made over thirty phone calls to the agents as they would regularly not phone me back when they said they would. After all of this, the landlord went with somebody else. Don't bother with them.
Jo · 29 September 2023
Agent replied · 2 October 2023
Thank you for your comments. With tenants in situ we can only access with their permission, there have been some issues with viewings on the property concerned and I apologise for any inconvenience. We had multiple offers on the property and the landlord decided to proceed with another interested party. We understand how disappointing it must be that the landlord chose another tenant after all your efforts. Please accept our apologies for any additional inconvenience this may have caused.
Kind regards
David Sansome
Managing Director
Sansome & George
★★★★★ 5/5
View Agents SellerHighly Recommend Sansome & George
Thoughout, your efforts, and that of your team, far surpass what I had expected and I remain indebted to you for the work you have put in, much of it by your own volition. I was surprised by example where your clear intervention moved the legal process on to become a streamlined affair ensuring prompt exchange.
I highly recommend you and your team at ‘Sansome & George’ to anyone who is considering buying or Selling.
Mr · 9 June 2022
Agent replied · 10 June 2022
We love receiving positive reviews, thank you!
We appreciate all feedback
Kind regards,
David Sansome, Managing Director
★★★★★ 1/5
GoogleIf I could give 0 stars, I would. I opted to withdraw my offer on a property despite being so over the moon it was accepted and loving the house. So sorry to the seller, but it was not worth risking my mental health in dealing with an abrupt, pompous individual. Didn’t even acknowledge my email, though unsurprising given the communication thus far! Shame Rightmove doesn’t allow you to filter out agents!
Abbi · 25 September 2024
★★★★★ 5/5
View Agents BuyerLizzie has been exceptional!
Lizzie has been incredibly helpful and efficient in all communications we’ve had with her, which is greatly appreciated. She has always shown willingness to help us with our purchase transaction, which gives us one less thing to worry about. Thank you for your support Lizzie!
Helen · 31 January 2023
★★★★★ 1/5
GoogleSeems to be permanently closed. Called an alternate branch who were extremely dismissive, rude and made it clear that they are far too busy to actually respond to enquiries. Can't see it being a good option for tenants, owners, buyers per sellers. Seems that they trading on reputation of a company with a very similar name. Personally, I would avoid as they have been rude, frustrating and appear to advertise multiple properties that they don't have. Total waste of time and incredibly unprofessional.
Adam · 22 August 2023
★★★★★ 5/5
View Agents SellerVery professional
Just a short note of thanks to you and your colleagues for your excellent efforts in the sale of my above property The sale was handled in a very professional and courteous manner and I would have no hesitation in recommending your company to anyone in the future
D · 5 June 2022
Agent replied · 6 June 2022
Thank you for your kind words and taking the time to write us a review
We are so happy to hear of your positive experience
We pride ourselves on providing exceptional customer service and our team work extremely hard.
Kind regards
David Sansome, Managing Director
★★★★★ 1/5
GoogleRenting a small property .To cover us during the Lockdown. As we are both key workers .
Called & emailed several times .Regarding huge problems with the health & safety of the property . From unsecure doors & poor kitchen ,Bathroom facilities .It has been 4 months . And we are resigned to finishing the AST agreement . A total disgrace . Asking the Council to help us sort it out .NegativeResponsiveness, Quality, Professionalism, Value
Julie · 27 August 2021
★★★★★ 5/5
View Agents SellerThank you
We just want to thank you for all your help and kindness over the past few months. Your help and guidance has been greatly appreciated and we would highly recommend your services to all our friends.
Mark · 9 June 2022
Agent replied · 10 June 2022
Dear Mark,
We love receiving positive reviews, thank you!
We appreciate all feedback
Kind regards,
David Sansome, Managing Director
★★★★★ 1/5
GoogleRenting a small property .To cover us during the Lockdown. As we are both key workers . Called & emailed several times .Regarding huge problems with the health & safety of the property . From unsecure doors & poor kitchen ,Bathroom facilities .It has been 4 months . And we are resigned to finishing the AST agreement . A total disgrace . Asking the Council to help us sort it out .
Julie · 30 March 2021
★★★★★ 5/5
View Agents SellerAbsolute delighted
We gained a very strong recommendation from Neighbours to use Sansome & George and we are delighted with the service we received.
M · 9 June 2022
Agent replied · 10 June 2022
We love receiving positive reviews, thank you!
We appreciate all feedback
Kind regards,
David Sansome, Managing Director
★★★★★ 5/5
View Agents TenantOver and above my expectations
Just to say a big thank you for all you have done for me
Gordan · 9 June 2022
Agent replied · 10 June 2022
Dear Gordan,
We love receiving positive reviews, thank you!
We appreciate all feedback
Kind regards,
David Sansome, Managing Director
★★★★★ 5/5
View Agents TenantGreat Estate Agency
Thank you for all your help over the past year
Mrs · 9 June 2022
Agent replied · 10 June 2022
We love receiving positive reviews, thank you!
We appreciate all feedback
Kind regards,
David Sansome, Managing Director
★★★★★ 5/5
GoogleGreat Knowledge of the Mortimer area, would recommend Sansome & George to anyone looking for an Estate Agent.
Janaye · 5 November 2023
★★★★★ 5/5
View Agents SellerThank you!
Having sold our previous house through Sansome & George
We had no hesitation in using them again for our last sale. In fact we did not even seek other quotes or valuations.
A · 7 June 2022
★★★★★ 5/5
GoogleWe had a great experience through Sansome & George, thank you for all your hard work.
Robyn · 8 November 2023
★★★★★ 2/5
GoogleIn their own little world don't really care about the tennant just their rental and commissions all estate agency's should be stopped from exploiting new tenants who are simply trying to find somewhere to live that is affordable and suitable , not poor quality properties.
Rex · 31 March 2019
★★★★★ 5/5
View Agents SellerSAME DAY SALE
Just a quick note to thank you & your colleagues for all your help in selling our home.
We were delighted that it was sold in the same day
D · 7 June 2022
★★★★★ 2/5
GoogleRang them multiple times to ask about a letting property over 2 weeks, finally got through to older gentlemen who took a message and never got back. Feel sorry for landlords depending on them to find a tenant.
Tim · 30 March 2020
★★★★★ 5/5
GoogleFantastic service with great communication... Thank you for your help!!
A · 10 November 2023
★★★★★ 5/5
GoogleVery good, friendly service world highly recommend using these agents.
Evan · 9 November 2023
★★★★★ 5/5
GoogleFantastic service with great communication... Thank you for your help!!
Rachel · 7 November 2023
★★★★★ 5/5
GoogleGreat communication from start to finish, 5 service!
Ella · 9 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.