Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely outstanding service from the team at Morpeth Pattinsons. Charlotte, Erin, Laura and Amanda have been incredible from start to finish. They were always helpful, always on the ball, and genuinely going above and beyond at every stage. Nothing was ever too much trouble and they made the whole process smooth, clear and stress free. A brilliant team and a credit to the branch. Highly recommended.
Alistair · 11 June 2026
Agent replied · 11 October 2026
Thank you so much for this great review Alistair! We are delighted that your experience with our Morpeth team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 4/5
TrustpilotSteph and Eloise and the team have been…
Steph and Eloise and the team have been really helpful, quick to answer calls and help whenever needed, I really do appreciate the speedy reference team in managing my rent.
Sabina · 13 February 2026
Agent replied · 23 February 2026
Thank you for this review Sabina! We are delighted that your experience with us has been as positive as we aim to give all of our customers! Sincere thanks, from the whole team here at Pattinson Estate Agency
★★★★★ 1/5
TrustpilotJust constant bombardment from all…
Just constant bombardment from all there branches all because I liked properties from a central website like right move etc, its constantly phone call and emails, its a joke I've asked 4 times now to be removed true story, another true story they still haven't taken me off there database, fed up with them
David · 8 August 2026
Agent replied · 23 September 2026
We’re sorry to hear that you have found the level of contact frustrating.
As part of our protocol, we follow up with customers who have shown an interest in properties, with the aim of understanding their requirements and helping them find their dream property. As we have multiple branches working across the area, this can sometimes result in contact from more than one branch, particularly when enquiries have been made through central property portals such as Rightmove.
We do appreciate that you have requested on several occasions to be removed from our database, and we apologise that this request has not been actioned as you expected. We take this feedback seriously and will ensure your request is reviewed so that the appropriate steps can be taken to prevent further unwanted contact.
We’re sorry for the frustration this has caused and appreciate you bringing it to our attention
★★★★★ 5/5
GoogleWe had an excellent experience with Pattinson while moving home. The team were professional, responsive, and supportive from start to finish. A special mention must go to Laura, who was tremendous throughout the entire process. She was always courteous, patient, and incredibly helpful, taking the time to answer all my queries promptly and clearly. Kudos to you all👏👏
Francis · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for this great review! We are delighted that your experience with Laura and the Morpeth team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Wishing you all the best in your new home, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotTop service from Jonny at Pattinsons
Jonny Buckle from the Pattinson Regional Centre has been amazing right from the property enquiry, offer being accepted and whilst the purchase is progressing. He has been available to answer queries, look into issues and just the sort of person you want to deal with. His polite and attentive demeanor have been a bonus to his professionalism. He is a credit to Pattinson and have already recommended a couple of friends also searching for properties.
Harprit · 4 September 2024
Agent replied · 23 October 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
GooglePattisons have been fantastic since the start of the process, thank you to Charlotte for helping with the sale and keeping in touch with all parties through the sale
Chris · 11 February 2026
Agent replied · 11 October 2026
Thank you so much for this review Chris! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
GoogleErin has been incredibly helpful, would definitely recommend
Laura · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for this great review Laura! We are delighted that your experience with us has been as positive as we aim to give all our customers! from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotAs always the staff in forest hall…are the best in the business
As always the staff in forest hall branch are professional & friendly ,they know the business inside out whether thats sales or rentals, the fees are competitive & fair ,keep up the good work & thanks for renting out my property & selling houses for me ,great job
Steve · 21 August 2026
Agent replied · 23 September 2026
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 1/5
TrustpilotAvoid at any cost. Don't ever bid if you're looking to buy a house.
I was a first time buyer and they trapped me dus to my lack of experience in buying property. Lie after lie. They made me pay seller's solicitor fee of £3500 which was written at the bottome of the special conditions in very small words. Told me the property will be in a vacant possession but it wasn't as this was another trap just to make me bid on the property. And they are so many things I can't be asked to write as I am so annoyed and frustrated with their service.
Moiz · 17 December 2025
Agent replied · 22 December 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly email us the details, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
★★★★★ 1/5
TrustpilotCommunication Issues?
We were frustrated and disappointed in our tenant find dealings this time as we have been customers of Pattinson's for several years and this has been our worst experience. Progress from prospective tenants viewing the property to actually taking up the tenancy was slow, we were constantly chasing the local office for answers. We also received two incorrect communications from the central office saying the tenancy had started when it obviously hadn't. The individual agents involved were all pleasant and helpful but perhaps more communication between them, the central office and us could have made the experience more positive.
Mrs · 15 December 2025
Agent replied · 22 December 2025
Dear Mrs Simth, Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear that this experience fell short of the standard you’ve come to expect from Pattinson, particularly as a long-standing landlord with us. We fully appreciate how frustrating delays and conflicting communications can be, and it’s disappointing to hear that you felt the need to chase for updates. While we’re pleased to know the individual team members were helpful, your comments around coordination and communication between offices are taken very seriously. We’d really welcome the opportunity to look into this properly and learn from it, so please could you email further details to reviews@pattinson.co.uk including the property address and timeframe involved, so we can review what happened and respond appropriately. Many thanks, the Pattinson team.
★★★★★ 5/5
TrustpilotRecent sale
I would not hesitate in recommending our local Pattinsons estate agents. Jason and his team were extremely helpful, personable and answered any questions we had as a family.
A · 18 January 2026
Agent replied · 19 March 2026
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 3/5
GoogleTried several times to arrange a viewing through their website and Rightmove etc but didn't get anywhere. Eventually went through the main office and sent notification of who to contact. By the time this happened they had done viewings that day and told if they were doing any more we would be contacted.
Just looked on the website and the house has been let! Thank you for letting us know (not).
Donna · 25 July 2024
Agent replied · 23 October 2024
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
TrustpilotI recently bought a house from…
I recently bought a house from Pattinson. Lyndsay Greenwell is very helpful person. You always get quick response from Lyndsay and other staff.
Hui · 3 February 2026
Agent replied · 19 March 2026
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 1/5
TrustpilotI,d give them 0 starts if i could,I…
I,d give them 0 starts if i could,I sold parents house i was left at auction and explained i could not get big items from upstairs and needed buyer to make stairs and let be get items inc car keys and escort cabriolet, after completion date told up to owner if lets you get item which he did baby and parents items , car gone edwardian clock old sony tv's gone , did not explain were not mine anymore tying to get back or comp avoid like the plauge daylight robbers
Ron · 13 November 2025
Agent replied · 23 November 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
★★★★★ 5/5
TrustpilotMarian was fantastic through the whole…
Marian was fantastic through the whole process! Very helpful and informative and kept me updated all throughout! Thanks again
Lori · 13 February 2026
Agent replied · 23 February 2026
Thank you so much for this review Lori! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 1/5
TrustpilotI wanted to participate in an online…
I wanted to participate in an online auction after noticing a property I really liked. When I registered, there were just under four days left until the auction ended. I completed all the forms and waited for approval to start bidding. I’ve been waiting ever since. Now the auction is only a few hours from closing, and I still haven’t received confirmation. Ironically, I did receive a text message from Pattinson reminding me that less than 24 hours remain and urging me to hurry up 😂😂😂. Apparently, I won’t get the chance to take part at all. Very poor service that leaves a rather mixed impression…
Mr · 10 October 2025
Agent replied · 17 October 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
★★★★★ 1/5
TrustpilotI’ve held off writing this as long as…
EDIT - complete waste of time emailing them as they requested in the reply, apparently it’s my own fault for trusting their complete lie about the solicitor they recommended being a “trusted partner they work with regularly” and any charges over what pattisons quote and issues regarding the performance of the solicitor is not their responsibility, and me being told verbally what fees I’ll be paying and given only the back page of a multi page document to sign and never seeing the actual charges is also my fault and just expected to accept it for next 6 months. Don’t give this theiving lying company the time of day
Henda929 · 9 October 2025
Agent replied · 17 October 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
★★★★★ 1/5
TrustpilotTerrible
Terrible. Premises rented to my son in such a state of what I can only call neglect to the point of dangerous. At no point have they admitted any sense of responsibility for this or that issues raised were of concern. Beware before renting from them and complete any safety checks yourself including the whole property if taking a flat or studio apartment.
Martin · 8 February 2026
Agent replied · 23 February 2026
Thank you for your review. Where Pattinson is neither the owner nor the managing agent of the building and responsibility for its overall condition does not rest with us. While these matters fall outside our legal and direct control, we always endeavour to support tenants and raise concerns where possible within our remit. Some issues, however remain beyond our authority to resolve directly. As an update, we now understand that this matter has been fully resolved for your son and that the outcome meets your expectations.
Many thanks
★★★★★ 1/5
TrustpilotFRAUD-They bid on their properties & increase sale price for commissions.
I was bidding on a property when the time finished and I was suppose to be the winner. I obviously won but they didn’t send me a confirmation email saying I won. Everything was there including the legal pack. They made excuses to not let the property go £10k cheaper.ABSOLUTE SCAM. They Control The Website and have people working from home bidding on the sale price so they get their commission. GREEDY BEGGERS.
John · 4 December 2023
Agent replied · 23 October 2024
Hi John. We are sorry you have not had the expected experience from our team. We can assure you we will not scam anyone. We have been in business for 46 years and pride ourselves on providing the first service to our clients. Please provide us with more information on your experience, like the property address or contact number you registered with us. Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
GoogleWe have had a number of viewings with Erin and she has been fantastic. She’s so knowledgeable about the area and properties and always managed to answer any queries we have with absolute professionalism. Amazing service from Pattinsons Morpeth
Kate · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for this great review! We are delighted that your experience with Erin and the Morpeth team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 1/5
TrustpilotAttempted to poach a property whilst…
Attempted to poach a property whilst valuing it for a house buying company I had appointed. Left their business card and said they would be able to sell it if we didn’t get the figure we wanted from the company. Then went on to value the property £100,000 below 4 other local agents resulting in us having our initial valuation from the company reduced by £70,000.
R · 1 March 2024
Agent replied · 23 October 2024
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
TrustpilotSupportive Throughout Our First Purchase
As first-time buyers, we had a good experience overall. The team was helpful and professional, supporting us throughout the process and helping us get set up with a lawyer. They kept us informed and made sure things moved forward smoothly. Buying a property for the first time can be quite daunting, but they made it easier to navigate and were always available when we needed updates or guidance.
Veronica · 10 November 2025
Agent replied · 23 November 2025
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 1/5
TrustpilotRude and nasty man
My sister has just had the most awful experience with a horrible man at this office. She was told she'd got a house and rushed back from holiday to sort it out. Was told very rudely that no she hadn't him and the vendor had let a different man have it. My sister is very ill and the effect of this on her is absolutely unimaginable. What a rude nasty man!
Customer · 1 October 2025
Agent replied · 23 October 2024
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further.
Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us?
Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
★★★★★ 5/5
TrustpilotSale & purchasing was handled…
Sale & purchasing was handled exceptionally well by Nathan Curry who pushed at every opportunity too get the sale & purchase completed. Much appreciated 👏 Graham & Christine.
Graham · 3 September 2026
Agent replied · 23 September 2026
Thank you so much for this great review Graham and Christine! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
