Every review we hold for the Morden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo glad we chose Drury & Cole as our estate agent, the benefits of using an independent with expert local knowledge certainly paid dividends regarding our sale. Eddie was excellent, very professional with prompt replies to enquiries, he even helped us with finding the village where we ended up moving to.
Gary · 19 April 2025
★★★★★ 5/5
GoogleThank you to Gill and Linda for there excellent professionalism and how efficient they were. I was with a previous agency before I call the agency and they were both very helpful as I had everything ready for referencing and the last agency communication was utter s*** but that is life. Really grateful to both of you for the speedy help.
OGTV · 1 August 2024
★★★★★ 5/5
GoogleA big thank you to Adam, Eddy and co for all of their help with our purchase. Everyone at this agency is really helpful and by the far the best and most friendly agents we have dealt with. They went above and beyond to help out and get our purchase over the line. We are really grateful.
James · 29 March 2024
★★★★★ 5/5
GoogleJust to say a huge thank you to you all at Drury & Cole, the team led by Adam, Eddie, David and Linda. Not only was I selling my own house but my 85 year old father's house at the same time so we could be nearer each other, the team at Drury helped us 100% and more, to minimise the stress of selling but also helped us to find our perfect new homes! ...which wasnt that easy!
A personal thank you "team" from myself and Dad, highly recommend your services.
Lorna
Freddie · 30 March 2020
Agent replied · 6 July 2023
Dear Freddie
Thank you for taking the time to leave your review. I'm pleased that your father and you are happy in your new homes.
Adam Cole, Drury & Cole
★★★★★ 1/5
GoogleI have had the worst experience with these estate agents, were not very accurate in terms of providing information regarding the property I wanted to buy and did not provide honest updates throughout the process.
I ended up withdrawing the offer and bought another property from a different estate agent. Wasted a lot of time and went though a lot of stress! I would not recommend!
Oh · 30 March 2020
Agent replied · 6 July 2023
Dear Oh,
We take these matters very seriously. As a small family business we pride ourselves on our customer service and the personal service we provide to all our clients. This has been central to our ethos since we opened in 1962 and one of the reasons we are still here after so many years in a competitive marketplace. We won the 2019 Customer Service Gold Award for Morden from the British Property Awards.
I would be truly grateful if you would contact me at property@drury-cole.co.uk or on 020 8337 2422 so that I can try to understand your experience. I would very much like to know which property you were attempting to buy with us and who you were dealing with so I can fully investigate the circumstances which led you to leave this review. I am struggling to match the timing of your review to any property purchases falling through. We keep all vendors and purchasers fully updated on all developments regarding proposed sales/purchases so I am very concerned if you felt this was not the case. I would be very grateful if you could give me the opportunity to discuss with you.
Adam Cole, Drury & Cole
★★★★★ 1/5
GoogleJust wanted to let people know that do not deal with these arrogant agents low class service very unprofessional can't be bothered attitude no real passion to sell I suppose That's why they are based and look like the horrible nasty agents they are.what a shame people put their trust in these crooks to sell their property.
Jivya · 14 April 2019
Agent replied · 6 July 2023
Dear Jivya.
We take these matters very seriously. As a small family business we pride ourselves on our customer service and the personal service we provide to all our clients. This has been central to our ethos since we opened in 1962 and one of the reasons we are still here after so many years in a competitive marketplace. We have in fact just won the 2019 Customer Service Gold Award for Morden from the British Property Awards. Unfortunately something appears to have gone very badly wrong to prompt you to leave this review and we would very much like the opportunity to fully investigate and understand why. I would be truly grateful if you would contact me at property@drury-cole.co.uk or on 020 8337 2422 so that we can try to understand, and hopefully resolve, this issue.
Adam Cole, Drury & Cole
★★★★★ 5/5
GoogleGreat support from the team when trying to find our new home. Very easy to contact and respond quickly to queries. We had rented a property through them some years ago and was nice to have contact and support again. We now have to new keys to our home and thank all for their work and support.
Dean · 30 March 2020
★★★★★ 5/5
GoogleFirst class estate agents, always very helpful with excellent local knowledge.
Chris · 14 April 2017
Agent replied · 6 July 2023
Dear Chris
Thank you for taking the time to leave your review.
Adam Cole, Drury & Cole
★★★★★ 5/5
GoogleVery happy good sale.
John · 30 March 2020
Agent replied · 6 July 2023
Dear John
Thank you for taking the time to leave your review and thank you for choosing us to handle the sale of the maisonette.
Adam Cole, Drury & Cole
★★★★★ 4/5
GoogleA rarity a honest estate agent been using them for years.
Paul · 30 March 2022
★★★★★ 5/5
GoogleGood people great prpfessional service
Arvind · 30 March 2021
★★★★★ 5/5
GoogleFantastic service
Andy · 30 March 2020
Agent replied · 6 July 2023
Dear Andy
Thank you for taking the time to leave your review. I hope all is going well at your new home.
Adam Cole, Drury & Cole
★★★★★ 5/5
GoogleRating only, no written review.
NIRAJ · 31 March 2019
Agent replied · 6 July 2023
Dear Niraj
Thank you for taking the time to leave your review. Hope the renovations are going well!
Adam Cole, Drury & Cole
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.