5/5
TrustpilotAlways kind and helpful
Always kind and helpful. Fast and efficient response to any issues
Agent replied · 3 February 2024
Thank you very much for your review
Trusted Agent profile · Moortown
Verified
Manning Stainton Moortown Lettings reviews
★★★★★
2,524 reviews across 2 platforms
9 Allerton Avenue, Moortown, LS17 6RE
Manning Stainton's office in Moortown, at 9 Allerton Avenue, is rated 4.8 out of 5 across 2,524 reviews on two platforms, including 217 Google reviews rated 4.7.
Reviews
Every review we hold for the Moortown office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotHolding deposit against tenancy…
Holding deposit against tenancy agreement.Do not care at all.Waiting time for some reply from them 2 or 3 weeks making it harder to follow.
Agent replied · 18 October 2023
I want to assure you that the return of a tenants deposit is always handled with the upmost care and dilligence but on occassion there will be reasons as to why the return of that deposit is slow such as estimates for work needed at the end of tenancy. Without knowing the specifics its hard to comment so please email us at marketing@manningstainton.co.uk if you would like us to look into this further. Thanks.
5/5
TrustpilotGreat experience, Thomas was very helpful throughout..
Great experience with Thomas.
Agent replied · 19 June 2024
Thank you for your 5* review :)
5/5
Trustpilotpolite staff, very good timing.
polite staff, everything on time, excellent timing
Agent replied · 3 February 2024
Thank you for the review, glad to hear you're happy with the service you have been receiving.
5/5
TrustpilotGreat service provided by the Rothwell…
Great service provided by the Rothwell team. We were very impressed by the support and help given to us all the way through our journey.
5/5
TrustpilotGood communication.
I really like the fact that I amdealing with the same person from the management team for most of my contact. I have also been pleased with the tenants you have found for my properties. I find the accounts easy to understand.
1/5
TrustpilotI would like to say I am trying to look…
I would like to say I am trying to look for a property for my family. My family still in Hongkong, and we are willing to pay for the rental fee in advance but my family do not have a bank account in UK. The manager in Leeds just rejects my offer straight away. I do not see why they are rejecting me.
5/5
TrustpilotPrompt helpful follow ups
Prompt helpful follow ups. Friendly and helpful staff.
Agent replied · 3 February 2024
Thanks for the feedback. We'll make sure this is passed on to the team.
4/5
TrustpilotHad a good customer service
Agent replied · 19 June 2024
Thank you for your review! We hope you will be very happy in your new home!
5/5
TrustpilotVery professional attitude and thorough…
Very professional attitude and thorough with setting up for new tenants. Would highly recommend.
Agent replied · 18 October 2023
Thank you for your kind words! We're glad you had a positive experience with our team. Jacob was particularly effective, and we appreciate your recommendation. If you need assistance in the future, don't hesitate to reach out.
5/5
TrustpilotExcellent Service.
This was a difficult ad very long sales process including one potential buyer having to back out very late in the game.All involved were friendly and very professional throughout from the initial valuation to the completion.Thank you for all your efforts!
5/5
TrustpilotVery quick and efficient on replies to…
Very quick and efficient on replies to queries and made buying a house easy
Agent replied · 18 October 2023
Hi Tom, thanks for leaving us such a good review. All the best in your new home!
4/5
TrustpilotMy move manager was Zaini Miraj
My move manager was Zaini Miraj. From the point she took over from equally professional Ivona Stepanova she was very helpful and kept me up to date through the process of buying the property.
1/5
GoogleCalled them multiple times and no one answered the phone. Checked Google timings and called between the operating times but no answer. How can they do business when they can't even answer a phone call!
Agent replied · 8 June 2023
Hi, we're really sorry to hear this if you could email us at lettings@manningstainton.co.uk we will be more than happy to help you with your enquiry
5/5
TrustpilotGemma and Rochelle have been fantastic…
Gemma and Rochelle have been fantastic throughout the whole process. It’s been a very long rollercoaster ride over the last couple of years but we finally made it! Thanks for your help ladies!
5/5
TrustpilotGreat support from lettings team for…
Great support from lettings team for landlords. Delighted with service particularly from Katie & Taleb in Moortown office. Thanks so much for all your help!
5/5
TrustpilotHouse Sale
The company was helpful, kept us informed, and 'Got the job done'.
Agent replied · 18 October 2023
Thanks Grant
5/5
TrustpilotGreat communication
Great communication, and support throughout the sale and purchase process
Agent replied · 18 October 2023
Hi Alex, thanks for your kind words, we are glad you are happy and thanks for using us for both!
1/5
TrustpilotSwindler
SwindlerI get a offer on a "no upward chain" property in Oct 2021. Promising to vacate the property at Jan 2022. After the completion of surveyor report and paid legal charge. After 4 months time, I was told by Manning this is a chain property in Jan 2022: "that is the error in the advertisement". Trust Breaking act.
5/5
TrustpilotGreat experience with Manning Stainton…
Great experience with Manning Stainton throughout our move, especially from our move manager Charlotte Poutney; she was helpful and friendly, always quick to relay any information and keep us all in the loop. Would definitely recommend!
5/5
TrustpilotI recently dealt with the Pudsey Office…
I recently dealt with the Pudsey Office of Manning Stainton regarding the sale of my mums house. I can't thank the team enough for their professionalism and courtesy when dealing with what was an emotional and stressful time for me. I'd especially like to mention Deborah Cundill who was amazing throughout the whole process.
5/5
TrustpilotGreat service throughout
Just sold a probate property with Manning Stainton Wakefield branch and the whole experience was great. Clear, timely communication throughout. Would highly recommend.
5/5
TrustpilotMade a stressful process much less stressful.
From valuation to completion Charlotte and the rest of the team at Manning Stainton really guided and supported us through all our questions.
5/5
GoogleFantastic Service, they’ve truly been a delight to deal with. Every question answered quickly and always happy to talk through any queries.
Agent replied · 7 August 2026
Lovely review Tom thank you for leaving it
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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