Hamptons Dorking Sales reviews in Mole Valley

★★★★★ 5/5

Google

Hamptons Dorking worked closely with us to find out ‘forever’ family home in an area where only a few properties come to market. During the search they really took the time to understand our requirements as a family and were very pro-active in contacting us about details of properties, including those not listed on public property websites (one such property is now our home). They also provided exceptional support during the purchase process and as such the conveyancing ran very smoothly. An extremely professional estate agency with a personal touch.

Emma · 10 October 2023

★★★★★ 5/5

Google

My wife and I appointed Hamptons of Dorking this summer (2023) in arguably the toughest market for selling property in recent memory; interest rates were up, prices were dropping and buyers were fickle. We had found a new project we loved and needed to move fast in an attempt to secure it. Their approach was no nonsense, analytical and well considered. We looked at similar properties together, benchmarked pricing and considered how best to present the key selling features of our home. The result was impressive - and 16 weeks later, we have moved. The whole team at Hamptons were exceptional. Moving fast, with clear communication and a high level of strategic management and advice. I cannot recommend them highly enough. With special recognition given to Annie Mullins, without whom I genuinely don't think the move would have happened.

Rob · 10 October 2023

★★★★★ 5/5

Google

I recently purchased a property through Hamptons Dorking and honestly can’t praise them highly enough. A very professional team, extremely helpful, attention to detail 100%, nothing is too much trouble. Great communication from viewings through to completion, keeping me updated on progress throughout this process. I have bought many properties over the years through a variety of well known Agents, but Hamptons in Dorking far exceeded my expectations and I would not hesitate to recommend their professional service . It was an absolute pleasure to do business with Hamptons, thank you.

Deborah · 10 October 2023

★★★★★ 5/5

Google

We have now used Hamptons in Dorking for two sales and two purchases. Each of these was complex due to things like the pandemic halting the process, difficult probate issues, and rising interest rates causing uncertainty in the housing market. Hamptons, and Annie in particular guided and supported us through all four of these transactions, whilst offering clear, professional and friendly advice. If we need to use an estate agent in Dorking again, we would absolutely choose Hamptons and ask for Annie to run our account.

Peter · 10 October 2023

★★★★★ 5/5

Google

Thoroughly recommend the team in Dorking. Simon, Joanna and Annie were absolute professionals - particularly as we had a complex chain to manage. They went far beyond what I would have expected.

Dave · 10 October 2023

★★★★★ 5/5

Trustpilot

A first class dedicated team

We experienced exceptional hard work and dedication from the Hamptons team during the sale of our family home. There were regular informative updates and nothing was a problem for Tamsin or any of her very professional staff. We would certainly use again and thoroughly recommend Hamptons to anyone looking to sell or purchase any kind of property.

Jez · 12 March 2024

★★★★★ 5/5

Trustpilot

Accolades to Hamptons Dorking.

I recently sold my property in Dorking.I am very happy to say that Simon and his team at Hamptons went above and beyond in professionalism,empathy and delivery.They walked the talk of their slogan Hamptons with you every step of the way.It was a pleasure dealing with them.

Pamela · 9 September 2024

★★★★★ 5/5

Trustpilot

Great experience with Hampton's Clapham team

The Hamptons team in Clapham has been managing our property for the past 5 years and done a great job. Anca Ciobanu is very responsive to tenants needs and always ready to help sort out issues that can arise in our house. I would recommend them to anyone looking for a property manager.

Vincent · 28 May 2024

★★★★★ 5/5

Trustpilot

Hamptons Reigate and particularly that…

Hamptons Reigate and particularly that of Jonathan Higginson was professional, helpful & efficient in marketing my property. They obtained three offers in four weeks, compared to a previous agent who had achieved zero offers in twelve weeks. I found their whole approach to be informative and I would certainly use them again

David · 12 June 2024

★★★★★ 5/5

Google

The team at Hamptons Dorking have been amazing. They have helped to sell a property. From start to finish they have made the process of selling a good one. Simon and others on his team have provided me with great communication throughout keeping me informed of all going on. I would highly recommend them if you are looking to work with an estate agent, buying or selling. Thank you again for everything.

Sarah · 22 March 2024

★★★★★ 5/5

Trustpilot

Professional and thorough

I used the services of Hamptons in Dulwich to find tenants for my property. The manager Rebecca was very good at sourcing prospective tenants and managing the process. As in any transaction there were a few questions and concerns, but Rebecca was always honest and upfront. She worked very hard to get the best tenant for my property. I think their administration of the processes is also very good. I definitely would recommend this company, and I would also use their services again.

Sandra · 12 January 2022

★★★★★ 1/5

Trustpilot

They came highly recommended!

They came highly recommended!! After promising to communicate and keep me updated on a weekly basis, over a three month period I heard from them once.. no projections or ideas of how to produce a sale. Lap lustre and uninterested. They seemed to rely on the property selling itself for a £16000 reward. Gave 28 days notice to fulfil my side of the contract. But they had already removed my property from Rightmove, seemingly putting it back when I complained and happy to return keys 2 weeks before end of contract!! Absolutely shocking lack of industry and an example of why estate agents are not trusted!!

Kerrie · 27 August 2023

★★★★★ 5/5

Google

Scott and his team at the Hamptons were brilliant for us..professional, transparent and always responded to emails and calls as and when we needed them. I would highly recommend them as a business that strives to break down the stereotype of what we have previously expected an estate agent to be. They are relationship focussed and this builds trust

Liz · 26 October 2018

★★★★★ 5/5

Trustpilot

Kudos to the Hamptons Rickmansworth Letting team !

For the past two years, I have been the happy tenant of a flat managed by the Hamptons Rickmansworth Lettings team, and i have to say that I am impressed by the level of professionalism and customer care delivered by Melissa Cameron and her team. All the issues i have reported to date have been dealt with in record time, and always with my satisfaction at heart. Never has a letting agent been so easy to communicate with and pro-active at resolving things. Kudos and thank you to Melissa and her team for their outstanding work ! I recommend Hamptons Rickmansworth Lettings in a heartbeat !

Boris · 20 December 2021

★★★★★ 5/5

Trustpilot

I've just sold my house with Hamptons…

I've just sold my house with Hamptons in Beaconsfield. From Dee arranging the viewing to showing my buyers around the property I cannot fault the whole experience. We were kept well informed of my buyers position throughout the price negotiations. The relatively simple sale turned into a lengthy process due to the performance of my buyers solicitor, however Nabeel pushed the sale through taking on most of my stress! Thankyou to Nabeel, Dee and the team at Beaconsfield

Tarvy · 31 March 2022

★★★★★ 1/5

Trustpilot

Treats every tenant like a criminal/ complete lack of joint up communication

Very frustrating experience if you are a tenant. We took out a one year tenancy. Once we agreed the tenancy the ‚systems‘ took over. Several different forms, none which seemed to correspond with each other as they came from different sources. Was sent from one Hamptons team to another so this required multiple unnecessary conversations. General tone in all communications assumes that every tenant is a criminal and needs to be intimidated. Within 2 weeks first problem occurred which took Hamptons 3 weeks to fix as they could not act on their own but basically were just a go between between us and the landlords who live abroad. At the end having checked out with all annual services having been performed (and reported) it then turns out that the deposit team does not speak to the property management team so they asked again for information that had already been provided. When I complained I got the classic reply ‚we are a different department’! Repayment of deposit being delayed unnecessarily. I have experience with other agents and Hamptons by far the worst. Hope I have never to deal with them again.

SB · 14 August 2023

★★★★★ 5/5

Trustpilot

Property Manager who manages

Often a property management service is at arms-length, with the "we'll get a contractor in" standard email response to any problem reported by the tenant. This PM leaves the owner to get to the bottom of an issue - what actually is/is not working? why? what's the root cause? What I value about Melanie Hudson is that she takes on the enquiry role to investigate and try to pinpoint the actual problem, and then organise a fitting solution. A property manager who manages - not just a pinger of emails!

Sara · 8 December 2021

★★★★★ 5/5

Trustpilot

Excellent property management

I have let my property with Hamptons for over 4 years and have been very impressed with the service - from the early stages of listing it to property management. I have been particularly grateful to my property manager Melanie Hudson for acting on my behalf and dealing with any issues in a timely and sensitive manner. This was especially important throughout the pandemic and Melanie was always first to keep me updated with any developments and kept her colleagues fully informed as back up. I would have no hesitation in recommending Melanie and Hamptons for the highest level of customer service combined with trust and reliability.

Juliette · 7 December 2021

★★★★★ 5/5

Trustpilot

Keeping it in the Family

This is specifically a review of the Property Services department run by the amazing Katie Tucker. It is easy to eulogise about the department that shows you round your dream home or letting but just as important is what happens next! I rented an apartment from Lettings (Stratford Upon Avon) and the team there led by the Hampton's Poster Girl Mrs Barnard are just the first leg of the relay. The last leg is run by the very dry Property Management Service! Well, no race is run until the last leg is complete and Katie Tucker is gold. Katie is professional, fastidious and responsive. Katie will reply to your concerns in a New York minute and she will follow up every time to see if the remedy actually worked. Hampton's MD proclaims that they are a family and families work together! Katie Tucker personifies the brand intent.

Chris · 30 November 2021

★★★★★ 5/5

Trustpilot

I am extremely pleased with the…

I am extremely pleased with the outstanding support and care provided by Mya Miller in resolving my property issues. Her compassion and prompt action ensured everything was handled smoothly. Mya was consistently responsive, keeping me informed every step of the way. Her empathetic approach and genuine concern were incredibly reassuring.

Anonymous · 9 June 2024

★★★★★ 5/5

Trustpilot

Hamptons Are No 1

I wanted to take this opportunity to thank the Hamptons letting team. They have been dealing with my property since the first tenant moved in till now. I would like to specifically mention Samantha Hunt, who has been amazing through the tenancy period. Her prompt replies to my email, coordination with other department and general positive attitude made the whole relationship a positive and smooth one. I want to thank her for all her cooperation in the matters related to the property and hope to continue working with her, as the industry certainly needs more individuals like her, thank you Sam and Hamptons team!

Education · 18 November 2021

★★★★★ 5/5

Trustpilot

Selen Hurbas

Selen Hurbas has been managing my property for several years and her attentiveness is second to none. She always responds to emails quickly and seems to handle almost any task with great ease. Very efficient in handling communications between myself and my tenant. 5 star stuff!

Simon · 15 August 2024

★★★★★ 5/5

Trustpilot

Daniel Johnson, property manager…

Daniel Johnson is our property manager and he is really fantastic. He is always really quick to communicate issues, replies to any emails or queries quickly and is always really helpful and proactive. He was extremely helpful, for example, when the flat’s management company required access when the tenant was away, liaising with them to arrange access. We are very lucky to have him.

Naomi · 2 August 2023

★★★★★ 3/5

Google

Went in to ask about letting and a woman in there laughed and said you can’t let from here witch I thought was pretty rude but the other lady was super nice and gave me a card from there place in Reigate I think and said to call them as they do the lettings hopefully that other lady might take a leaf from her book next time and be a little nicer to people in the future

Elisha · 10 October 2023