Every review we hold for the Mirfield office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleOverall good service throughout 2 yrs of renting a property but when moved out had to pay for a fridge freezer Which was taken by someone they sent when I asked to remove few other bits too but they had no knowledge of that 2 yrs later and sadly didn't have any messages or proof to clarify this and had to pay for it!!. 😏 …
Arfaan · 16 April 2020
Agent replied · 16 June 2024
I'm sorry to hear of your recent experience, my name is Kelly and I am the Lettings coordinator, I would like to discuss your case further with you personally, please contact me directly on 01924 481005
★★★★★ 1/5
Googledon’t answer calls tells us they will get back . We have to keep chasing them. I Wouldn’t recommend them . They were too friendly but was too slow in responding and wasn’t professional .
Need to improve sorry and I’m sure you will in future!
Aky · 16 March 2026
★★★★★ 5/5
GoogleI have used Wilcock & Co to purchase/sell and let my properties over the last year, The house we bought in Jan 19 was up for sale with them and I was so impressed with the professionalism/friendliness of the team that we decided to place our old house on the market with them and even though it was perhaps slightly out of area for Wilcocks they managed to get it sold in around 10 weeks, what I liked about Julie, Natalie and Kelly is the fact that they where all up to speed on what was happening throughout the whole process of both the sale and buying our new home as with agents we have sold with in the past we where assigned to one person and if they where out of the office or not in nobody else knew anything about what was going on and was left waiting for said person to ring back. Safe to say when it came to finding a tenant for a property I have recently bought in the area Wilcocks was my first port of call, Kelly viewed the property and advised on a couple of points to enhance the appeal of the house, she also organised for the work to be carried out at a very competitive price and it was let within a very short space of time.
I wouldn't hesitate in recommending Natalie and her team and will use them again for any further rental properties I acquire in the area.
Adam · 13 April 2020
★★★★★ 1/5
GoogleNot happy at all with the customer service here. I booked a house viewing and no one showed up to let us in. After waiting to get through on the phone I was told they forgot to put it in the diary. Really disappointed as we travelled far and left work early to view this house. I think this company needs to get more organised.
Libby · 16 July 2024
★★★★★ 1/5
GoogleShocking customer service house was coated in black mold and they kept saying they will send someone out, they never did.
Also gave them our 30 day notice still not heard from them to say they have acknowledged
Chris · 14 April 2025
★★★★★ 5/5
GoogleExcellent professional service, staff are all very personable & very knowledgeable
The house was marketed well
We would highly recommend Wilcocks
Penny · 13 April 2023
★★★★★ 5/5
GoogleExcellent estate agent
Enity · 2 October 2025
★★★★★ 5/5
GoogleFirst time experience using Wilcock & Co I would definitely recommend, from the day i contacted they were really professional, helpful and friendly. Wilcock have done everything to rent my property which was achieved in less than 14 days. Big thanks especially to Kelly for pushing the property, i look forward to a relationship as a landlord under the fully managed service.
Jessica · 16 April 2019
★★★★★ 3/5
GoogleI purchased a house via Wilcock recently. The people are really nice & obliging (When you manage to speak to someone). However it is often quite challenging to get hold of someone to speak to. I have never heard the phrase "I was just about to ring you" used quite so much before. Be prepared to chase for responses.
Richard · 16 April 2017
★★★★★ 5/5
GoogleVery pleasant people to deal with nothing's too much trouble for them wouldn't use anyone else the only change is they got even better.
Andrew · 13 April 2023
★★★★★ 5/5
GoogleI've let my property through Wilcock & Co, friendly helpful staff, always available on the phone or email and excellent pricing and service. Flat up for rent again and I'm using Wilcock & Co again after a great service.
James · 16 April 2018
★★★★★ 5/5
GoogleWe sold our house with Julie earlier this year, completing in May and they were first class throughout the whole process. Highly recommended
Neil · 13 April 2022
★★★★★ 5/5
GoogleFriendly well established family run business dealt with them lots of times
Steph · 13 April 2022
★★★★★ 5/5
GoogleRenting my first apartment through Wilcocks and they're great! Easy to get a hold of and super friendly. :) Very happy!
Dale · 16 April 2018
★★★★★ 5/5
TrustpilotExcellent friendly service from all the…
Excellent friendly service from all the staff. Accurate valuation.
Michael · 27 October 2021
★★★★★ 4/5
GoogleVery helpful with letting enquiries..
Philip · 16 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Luke · 14 October 2024
★★★★★ 5/5
GoogleRating only, no written review.
Gary · 12 April 2024
★★★★★ 1/5
GoogleRating only, no written review.
Adam · 13 April 2022
★★★★★ 4/5
GoogleRating only, no written review.
Kirsty · 13 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
