Trusted Agent profile · Milton Keynes
★★★★★
192 reviews across 2 platforms
161-163 Queensway, Bletchley, Milton Keynes, MK2 2DZ, MK2 2DZ
Taylors's office in Milton Keynes, at 161-163 Queensway, is rated 3.0 out of 5 across 192 reviews on two platforms, including 49 Google reviews rated 4.7.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
GoogleWe are so pleased to have had the pleasure of meeting and dealing with Kyle he was absolutely amazing answered everything we asked and was very polite 😀 10/10 service …
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotWe have been landlords for more than 18…
We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.
5/5
TrustpilotYet another great service!
Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!
1/5
TrustpilotOne Star is an over achievement for…
One Star is an over achievement for Taylors Lettings of Swindon. Having gone through the tenants application process and with an occupation completion date within 48 hrs, not only did they discover the premises offered for rental was not compliant with certificates, they requested a twofold increase on the deposit. Completely incompetent and unreliable service and reflective of all that is wrong with letting in the UK. Representing unreliable and greedy landlords - avoid at all costs. And possibly a lesson if you are selling or buying. Go to Allen & Harris or Dewhurst!!!
5/5
Trustpilot5 Star's doesn't do David, Katie and Taylors Swindon justice!
5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!
1/5
TrustpilotWe listed a property with the kingswood…
We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at £210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by £40,000 to £170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty.
1/5
TrustpilotAvoid like a plague
Horrendous Lettings agency, ready to gulp down entire of your deposit, that's their game. You cant escape, so if possible dont get into it. Anyone struggling can consult me, shall let you know how to extract every last legitimate money that you deserve to be returned. I took them to the adjudicator and won.
5/5
GoogleThis is ths third time my partner has used Taylors for selling and purchasing properties. Paul and Luke were on the ball and kept him up to date on everything. We would highly recommend them to anyone who is in the process of buying or selling their property.
Thank you Julie for the amazing 5* review and recommendation of your experience with our Taylors team. I will of course ensure your kind words are passed on to the team. Best wishes, Lucy
5/5
TrustpilotJane Cook(Taylors Downed) is amazing! …
Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!
5/5
GoogleI have recently sold a property through Taylors in Stony and would like to say thank you to Paul and Luke for the excellent service throughout the process, they found me a buyer quickly, would highly recommendPositiveProfessionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.
5/5
Trustpilot5 Star Service!
All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!
5/5
GoogleKyle helped me purchase a property he was very helpful and took onboard all my requirements to find me the perfect property
Thank you for your kind words! We are thrilled to hear that Kyle was able to assist you in finding the perfect property. We strive to provide exceptional service and are so happy that we met your expectations. Thank you for choosing us for your real estate needs! Kind regards, Lucy Mawer, Customer Feedback and Support Team
1/5
TrustpilotBooked to view a property in bradley…
Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple
2/5
TrustpilotBedminster office
Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.
5/5
GoogleWe were on the market with another estate agent for 8 months and it was an awful horrible experience and decided to swap. Paul and Luke proved very quickly that they were the right people for the job and were amazing. Super professional, really lovely, honest and helpful throughout. We had numerous viewings and were sold within days. A complicated process afterwards was handled brilliantly by them both and they were always at the end of the phone offering advice and sorting things out for me. Luke even gave me an emergency round trip lift to sort a last minute money transfer out when I was in a pickle. I really can't recommend them highly enough and wouldn't hesitate for a second in recommending them to anyone and everyone.PositiveResponsiveness, Quality, Professionalism, Value
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThere's not enough stars Luke and his team are fantastic, helped me complete my sale quickly with as little stress as possible.. I recommend Taylors definitely.....Thankyou Luke !
5/5
GoogleRecently sold a property within 4 days and completed well within 3 months. Luke and Paul were friendly and helpful with nothing too much trouble for them. Thanks for everything.PositiveProfessionalism
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
TrustpilotI have been renting through this this…
I have been renting through this letting agent for almost 2 years now and it has been an amazing experience so far. The property manager Nathaniel Allibone has always being prompt with reported issues and recently made sure that an urgent repair issue was completed on time. .They take maintenance repair issues serious and are reliable to get quality services. I recommend their service to everyone.
1/5
TrustpilotAvoid!
If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.
1/5
GoogleWe recently bought a property with them and wasn't the most attractive experience... To explain a few things: property being sold "chain free" and ends ups having a long chains and we are tied up, meaning no open approach or giving all the information we deserved; from beginning we said we needed 1month notice and asked over and over again for updates, in return they wanted us to complete in 2 weeks time; they send us an email with some furniture the sellers wanted to left behind we said no thanks, but when we moved surprise surprise the furniture was in we contacted the state agents and they said they would come back to us, has been almost a week and no phone call no email, absolutely nothing.NegativeResponsiveness, Professionalism
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotMr Ryan smith.
Mr Ryan smith.. simply outstanding agent. Super friendly professional and informative.
5/5
TrustpilotRent out my property through Taylors…
Rent out my property through Taylors Country Wide and Nathaniel has been most helpful and efficient when dealing with a property repair.
1/5
TrustpilotAvoid, none professional
If I could, I wouldn't give even one star. The agency/agent worked on behalf of one of owners, helping to delay and stalling the sales process for one owners benefit. And personal gain, as recieving money for this from said owner. Often not replying, selective replies, replying with delays once recieve instructions from other owner.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Milton Keynes office has 192 reviews across two platforms: 49 on Google, 143 on Trustpilot (across the whole business).
Taylors Bletchley Sales is rated 3.0 out of 5 across all 192 reviews, and 4.7 out of 5 on Google from 49 reviews.
Taylors Bletchley Sales, 161-163 Queensway, Bletchley, Milton Keynes, MK2 2DZ, MK2 2DZ.
