Connells Stony Stratford reviews

★★★★★ 5/5

Google

My Review, Connells Homes Sales & Mortgage Advisory Services My experience with Connells Homes Sales and Mortgage Advisory Services has been outstanding from start to finish. In particular, Michael Annis, Mortgage Adviser and Broker, has delivered service at the highest professional level. His responsiveness has been exceptionally fast, communication consistently polite and respectful, and his solutions-driven approach truly dynamic. From day one through to completion, he demonstrated a clear willingness to facilitate progress and ensure fulfilment at every stage of the process. The level of emotional intelligence, professional sensitivity, and commitment shown by the team has been remarkable. They remained attentive, proactive, and fully engaged throughout the journey, always ready to support, explain, and resolve matters efficiently. Their ability to combine technical expertise with genuine client care makes a significant difference. I genuinely feel Connells is fortunate to have such a high-performing team. The sales and mortgage team operate at an exceptional standard, intelligent, strategic, client-focused, and clearly committed to helping their clients succeed. Their AAA service quality is evident in every interaction. I would confidently recommend Connells’ sales and mortgage services and look forward to working with them again on future projects. Emmanuel M. SILLAH Director STFG UK & ABROAD DDJ LIMITED Date: 03.03.2026

Emmanuel · 17 March 2026

★★★★★ 5/5

Google

I had the pleasure of working with Edward Percival at the Connells Stony Stratford branch, and I couldn’t be happier with the service I received. Edward was highly professional, approachable, and thorough, guiding me through the process with clear communication and expert advice. His dedication and ability to simplify the complexities made everything so much easier. I truly appreciate the effort he put into ensuring a smooth and efficient experience. I would confidently recommend Edward and the team to anyone looking for exceptional service and support!

Georgiana · 17 April 2025

★★★★★ 5/5

Google

Edward at Connells in Stony Stratford has been absolutely outstanding in helping me with my mortgage. From the very start, he was approachable, knowledgeable, and always willing to go the extra mile to make things easier for me. He explained everything clearly and kept me updated throughout the process, which made what could have been stressful feel so much more manageable. I genuinely felt like I was in safe hands. I’m incredibly grateful for his support and would recommend him without hesitation to anyone needing mortgage advice. Thank you, Edward!

Evrim · 17 April 2025

★★★★★ 5/5

Google

A fantastic service from start to finish - no need to go anywhere else. Connells at Stony Stratford were wonderful. They put our house speedily on the market and found a buyer within a couple of days. Their subsequent communication throughout the process was impecable and they oversaw the sale of our house with efficiency and proffessionalism. Daniel, the branch manager, was polite and reassuring at all times as we waited to exchange and chased continually to get us the latest updates. A special mention as well to Priya - she was fantastic throughout too, instrumental in moving things along in the final few days of the process. Thanks Connells Stony Stratford!

Adam · 17 April 2025

★★★★★ 5/5

Google

I'd just like to thank the team at Connells in Stony Stratford for the excellent service and amazing completion timescale for my recent house sale. Hannah, Clare and Isaac kept me informed the entire way through the process and kept on top of all communciations with the buyers and solicitors. From offer to sale was completed in 6 weeks and without the teams dedication I don't think that timescale would have been acheived. Many thanks...

Darren · 16 May 2025

★★★★★ 5/5

Google

I found Clare and her team to be outstanding in their performance and services provided in getting this property sold as quickly as possible. Also myself not living in the area I obtained faultless communication again from them with regular updates.

Trevor · 17 March 2026

★★★★★ 5/5

Google

We recently bought a house in Stony Stratford through the Stony Stratford branch. We mainly dealt with Priya Canover. We are incredibly thankful to Priya for her help with the purchase. She is very polite, personable and extremely professional. She always helped promptly when we had a request or query and was a pleasure to deal with. We are also thankful to the Stony team as a whole for their help with this purchase.

Tizertim · 17 April 2025

★★★★★ 5/5

Google

Priya, was really amazing during my parents house move today. Priya showed genuine kindness maintaining professionalism throughout the entire 6 month process. Priya did absolutely everything (often more, going above and beyond) to keep things on track, she’s a great asset to Connells and we were very grateful. Knowing how on the ball Priya was, was very reassuring in what was a very stressful process for my parents. Thank you Priya x

DLB · 17 April 2025

★★★★★ 5/5

Google

After unsuccessfully listing our property with another estate agent for a few months, I sought valuations online. Clare from Stony Stratford Connells made contact with me and I instantly knew this was the right agent to proceed with. After meeting in the branch, my wife and I felt confident with Clare’s ability to sell quickly, she was very personable, professional and proactive in her approach in seeking prospective buyers. Within one week our property was sold. We are very grateful to Clare and would highly recommend anyone to use Connells for a stress free successful purchase or sale ! Thank you .

Tyrone · 17 February 2026

★★★★★ 1/5

Trustpilot

I have had the misfortune to experience…

I have had the misfortune to experience Connells both as a buyer and through a valuation request. In buying a house the 'agent' forgot his keys, leaving us stranded several miles from public or local transport. He'd moved onto anotyer buyer. In them being passed on to them via zoopla in trying to value our home I received 8 telephone calls, and was signed up to numbered email 'services'. What an utter shambles.No manners, no accumen, no integrity. Avoid like the plague.

Samuel · 23 September 2026

★★★★★ 5/5

Google

I have just sold my house through connells. Priya carried out my open days, She was very polite, professional and freindly even following up after the sale to see if there was anything else they could help with. Daniel was also very helpful in answering all quires promptly and helping push the sale through as fast as possible.

David · 17 April 2025

★★★★★ 5/5

Google

Connells have been absolutely brilliant with us throughout our search for a property. Isaac in particular has been extremely great when conducting viewings with us - friendly, personable and knowledgeable, Isaac took the time to get to know us and then found us properties to view which perfectly matched what we were looking for. Thanks Isaac and thanks Connells!

Trevor · 26 March 2025

★★★★★ 5/5

Google

Had a very good experience with Connells in Stony Stratford. The branch manager Daniel Grimes was helpful, professional, knowledgeable throughout a difficult process as the sale of our property fell through twice. Daniel was supportive with timely communication and we got there in the end with our purchase. Daniel was a pleasure to work with, the Team were supportive, always passed messages when he was busy or out. Daniel persisted, kept all parties informed and secured the place for us. Thanks Daniel

Naz · 27 March 2024

★★★★★ 1/5

Trustpilot

An Estate agent that is not interested in selling houses!

I called them to arrange a viewing and was told they would ring me back when a salesman was back in the office so I waited in for the afternoon and they never rang back. I called the next day told them I had waited in and didnt get an apology and was just told everyone was in a meeting. The property is listed with another agent so I just called them and arranged a viewing with them instead. Now looking at reviews on here I feel I have dodged a bullet! I would be most unhappy as a seller if I thought my agent was letting potential buyers slip away like this, especailly on a property listed with multiple agents!

Mark · 23 July 2026

★★★★★ 5/5

Google

Edward has been outstanding throughout the process of buying our first home despite it not being a straightforward process. Edward was responsive and very knowledgeable and took the time to talk me through each stage/option. I would also like to thank Hannah for her help throughout the process. Highly recommend.

Hannah · 22 April 2025

★★★★★ 5/5

Google

This is the second time we have used Connells to arrange our mortgage and couldn’t be happier with the service they provide. Edward Percival is always so thorough and informative when selecting the right product and goes out of his way to ensure he finds the best deal for you, right up to the moment you are due to sign. He goes above and beyond to respond to time sensitive emails and is always happy to lend great advice throughout the process. We would highly recommend!

Tom · 24 October 2023

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Lovely staff though. NO actual advice given. Didn't sell it but equally gave no advice about the little changes we could have made which would have helped us. The tenant left it in bad condition and we never visited the property. We relied on them to give us advice, they marketed it, conducted viewings but not once did they say - you should do x & y and this will help the sale. Persuaded us to use their auction option as 'in all the years of me working here, we've never not sold one at auction' - ours didn't sell and we had to pay £6k. We removed it, went on with another agent having done some work and then it sold straight away.

Sarah · 28 June 2026

★★★★★ 1/5

Trustpilot

I Am not happy with the service i…

I Am not happy with the service i received in connells kingsthorpe. The team were hard to communicate with and not pro active very arrogant and also at time very rude at times particularly the branch manager,My sale was delayed and eventually leading me to pull out because after 9 weeks after accepting an offer the buyer hadn’t even been ID verified.If you want to sell your house please avoid at all cost.

Christopher · 12 August 2026

★★★★★ 5/5

Google

Excellent service representing me as a buyer. Hannah is professional & was a great help making iniatives to help both the seller & buyer to speed up the process especially towards the very stressful ending part of it. Highly recommend her/Connells to anyone who comes across them.

Cy · 9 April 2025

★★★★★ 1/5

Trustpilot

Deposit Thieves

Connells managed a property which I rented for almost nine years. Whilst they were kind of adequate in managing the property and would respond reasonably quickly to any maintenance issues their behaviour when it came to return the deposit was appalling. They attempted to withold £895 of a total deposit of £1300. They claimed this was for cleaning and damage repair but I cleaned the property thoroughly before I left and nothing in the house was damaged. I raised a dispute about this with the Tenancy Deposit Scheme which was a bit of a pain to do and took quite a long time to be resolved but, ultimately, I received the full deposit back. Another friend of mine who rented through Connells had a very similar experience and didn't receive any of his deposit back. They're basically thieves and obviously view not returning the deposit as a means to make money. I would never rent anything through Connells again because of this and I'd advise people to be very, very wary because I suspect they try to do this with everyone.

R.J · 15 June 2026

★★★★★ 5/5

Google

From the start Preya was professional kind and curtious. She took time to get to know the property and informed the viewers of everything they needed to know. She gave me piece of mind when I wasn't there, that the viewers were getting the …

Catherine · 17 April 2025

★★★★★ 1/5

Trustpilot

The worst estate agent I have ever…

The worst estate agent I have ever used. If your looking to rent avoid them, once your in the property expect no help from them. If you have issues that require resolution with the property, they will not give you any assistance. We had several issues and everytime we wanted assistance nothing, they are always not reachable on phone or they never call back when they say they would.

Hamed · 11 August 2026

★★★★★ 5/5

Google

amazing experience with connells in stony stratford selling and buying. Priya was excellent, really helpful, kept me updated throughout the whole process and quickly answered any questions i had. 100% would use Connells and specifically Priya for any future sales or purchases.

Hannah · 17 April 2025

★★★★★ 1/5

Trustpilot

They are not honest they always team…

They are not honest they always team with landlord to claim money from tenants unlawfully they need to be diligent in dealing with customer , and the staff are very horrible and disrespectful if you claim money from customer unlawfully you might be happy but ut a life stigma and scam i will never recommende any one to d business with Cornell on any account.

Ese · 25 August 2026