Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty purchase
We purchased a property through the Diss office and received an excellent service from Tania Lennard. She was always helpful and and kept us up to date throughout the process. We would definitely recommend.
Sarah · 16 September 2020
Agent replied · 22 October 2024
Hi Sarah, thank you for this lovely review, we'll be sure to pass this on to Tania. We're glad you chose Fine & Country to help you through buying process and wish you all the best in your new home. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotExtremely professional with a personal touch
Claire from the Rugby branch has steered us through our sale. We want to say a very big thank you for all her hard work.
Jennie · 18 May 2022
Agent replied · 22 October 2024
Thank you Jennie for leaving this lovely review for Claire.
★★★★★ 4/5
TrustpilotExcellent service and customer care
Excellent service and customer care, Katie Powney, was extremely knowledgeable and good at communicating with us. Only area that could be improved upon to gain 5 stars would be contact after completion.
Debbie · 11 February 2021
Agent replied · 22 October 2024
Hello Debbie, thank you for taking the time to write this review, we're pleased Katie was able to provide excellent service and customer care, we will ensure your feedback is passed onto the team.
★★★★★ 5/5
TrustpilotVery helpful and polite service everything was explained in detail no problems
Very helpful and polite staff explained all my queries with no problem excellent service recommend using them again
Don · 12 January 2023
Agent replied · 22 October 2024
Hi Don, thank you very much for taking the time to leave this review. Would you mind editing the review to include the location of the Fine & Country branch that you dealt with so that we can give them the recognition they deserve? Thank you
★★★★★ 4/5
TrustpilotGood level of personal service
Good level of personal service. Advice and help in the build up to sale and worked hard to ensure the property was marketed in a difficult climate. We would use again.
Nicola · 11 February 2021
Agent replied · 22 October 2024
Hello Nicola, congratulations on the sale of your home! We're pleased to hear our agents provided you with a high level service. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotExcellent
We recently purchased a property through Fine Country in Uckfield. They were very proffessional and helpful throughout the whole process and we would definitely recommend them.
Michael · 13 January 2022
Agent replied · 22 October 2024
Thank you for your review Michael, we are very pleased to read that you received a professional service from our Uckfield branch.
★★★★★ 5/5
TrustpilotHelpful and efficient
Helpful and efficient. Graham Mobbs and Philippa Martinez very kind and responsive. Sales Brochure excellent. Speed upheld.
Harriet · 12 January 2023
Agent replied · 22 October 2024
Hi Harriet, thank you for taking the time to leave this lovely review for Graham and Philippa. Please can you update this review to include the name of the Fine & Country branch that you dealt with? Thank you
★★★★★ 5/5
TrustpilotThoughtful responsive service.
Thoughtful responsive service.Tania recommended the property to us having carefully listened to our needs. She held our hands right through the process providing a useful bridge at those tense moments
Susan · 6 February 2021
Agent replied · 22 October 2024
Hello Susan, congratulations on the purchase of your new home! We're pleased to hear Tania provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotNicki recently helped us purchase a…
Nicki recently helped us purchase a property.She did an absolutely amazing job from start to finish. She kept us well informed throughout and was always on hand to answer any questions.
Gemma · 13 October 2020
Agent replied · 22 October 2024
Hi Gemma, congratulations on your new home! We're glad to hear that you were pleased with Nicki's service and hope to work with you again in the future.
★★★★★ 1/5
TrustpilotReading through the reviews Tanya from…
Reading through the reviews Tanya from the Diss office is clearly only welcoming to the buyers coming from the rural areas and not the urban ones.
Hailers · 21 September 2021
Agent replied · 22 October 2024
We are sorry to hear that you did not receive an exemplary service from our diss office, please could you email complaints@fineandcountry.com to elaborate on the kind of service you received from our Diss office and we will endeavour to contact you privately once we have an update.
★★★★★ 1/5
TrustpilotAmatuer hour cowboys
Amatuer hour cowboys. James McGing and Elizabeth McGing - dishonest and arrogant. Georgia Wright - communication and appointment skills of a GCSE student.
Sophie · 21 February 2022
Agent replied · 22 October 2024
Thank you Sophie for taking the time to leave a review. I am sorry to read that the service our team provided you was not first-class. We are looking into the matter with the office in question and our senior team this week.
★★★★★ 1/5
TrustpilotPoor customer service received from the…
Poor customer service received from the Norwich branch. Staff didn’t seem bothered about booking a viewing. No call backs when requested. Will try to avoid fine and country if possible
James · 20 September 2020
Agent replied · 22 October 2024
Hi James, we are sorry to hear that you had a dissatisfactory experience with Fine & Country Norwich and will pass your feedback on to the Norwich branch and their Regional Manager.We are grateful for all feedback and ensure it will assist in improving the service that our agents provide.
★★★★★ 5/5
TrustpilotSuper helpful and friendly!
Sherry and Graham from the Northern Lincolnshire branch were so helpful when we bought our new home! Much appreciated and many thanks to you both. John & Kate
Catherine · 19 February 2021
Agent replied · 22 October 2024
Hello Catherine, congratulations on the purchase of your new home! We're pleased to hear Sherry and Graham from our Lincolnshire office provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 1/5
Trustpilot3 weeks later and still no response or…
3 weeks later and still no response or acknowledgement to my email.Continued proof of the lack of communication or care from a company.
D · 26 November 2021
Agent replied · 22 October 2024
Good afternoon, thank you very much for contacting us again regarding your review, you have prompted us to look into our complaints procedure and found a slight lapse in the redirecting of our emails around the time you contacted us. We are grateful you brought this up again with us so we could look into the matter in more detail to try and find your missing email. We understand how frustrating this is, however please could you email complaints@fineandcountry.com one final time, forwarding your correspondence from 1st and 17th November. This will be picked up by one of my colleagues who will contact the Edlesborough office and feedback to you via email. Thank you so much for your patience with this, and again my sincere apologies for this oversight.
★★★★★ 1/5
TrustpilotDid not turn up to our appointment
Wakefield Branch:- Did not turn up to our appointment. Said the appointment had been cancelled, by whom they did not know.
Kathy · 20 February 2022
Agent replied · 22 October 2024
Hello Kathy, thank you for taking the time to contact us. I am very sorry to hear that your appointment was not attended, please accept our apologies for what, I am sure, was an honest mistake. We do hope you will still consider Fine & Country in future.
★★★★★ 1/5
TrustpilotTruly disgusting how James & Elizabeth…
Truly disgusting how James & Elizabeth McGing have negative, but honest reviews removed from this site. Civil action pending.
Jake · 28 April 2022
Agent replied · 22 October 2024
Hello Jake, thank you for taking the time to leave a review. We would encourage you to contact complaints@fineandcountry.com should you wish to take this further. Thank you.
★★★★★ 5/5
TrustpilotKatie and her colleagues in the…
Katie and her colleagues in the Uckfield office were good at achieving a sale, even though it took sometime. They were professional, dogged and always helpful.
Ian · 1 February 2021
Agent replied · 22 October 2024
Hello Ian, thank you for taking the time to leave a 5* review for Katie from Fine & Country Uckfield. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish no need to look elsewhere! Michael in particular was brilliant, the communication was second to none. Couldn’t recommend enough.
Luke · 31 March 2021
Agent replied · 22 October 2024
Thank you for sharing the positive experience you had with Michael at Fine & Country. We will be sure to let the office know that you would highly recommend her service. We look forward to working with you in the future.
★★★★★ 5/5
TrustpilotExcellent advice and service from all…
Excellent advice and service from all the team at the Diss Branch throughout the selling process. Friendly and professional!Jon and Julie
Jon · 6 December 2021
Agent replied · 22 October 2024
Thank you Jon for your review, the Diss branch will be very pleased to read your kind words.
★★★★★ 1/5
TrustpilotUntrustworthy and will have no problems…
Untrustworthy and will have no problems gazumping you at any stage! No good for buying would strongly not recommend. Turned our lives upside with being not honest!!
David · 13 August 2020
Agent replied · 22 October 2024
Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country.In order for us to investigate the matter, please email admin@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. I would highly recommend.
Lyn · 8 February 2023
Agent replied · 22 October 2024
Hi Lyn, thank you for your review, we hope to work with you again in future.
★★★★★ 5/5
TrustpilotAnita Adams at F&C Staffs
Anita Adams at F&C Staffs, did a superb job - courteous, friendly, professional and absolutely 'on it' through the whole process.
Jon · 1 September 2021
Agent replied · 22 October 2024
Thank you for your review Jon, I know Anita will be very please to see your kind feedback, we love to hear that the team are both professional and friendly.
★★★★★ 4/5
TrustpilotA couple of false starts but we got…
A couple of false starts but we got there in a good timescale and at a fair and reasonable price.
Ian · 21 October 2021
Agent replied · 22 October 2024
Hi Ian, thank you for taking the time to leave this review. We have taken your feedback on board and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, very very professional couldn't wish for a better job from start to finish. Arma Kang showed his professional experience through and through.
N · 15 December 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave this lovely review of the service you received from Arma Kang at Fine & Country. We will be sure to pass this message onto Arma, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
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