Collins & Butler LTD Milford on Sea reviews

★★★★★ 5/5

Google

We recently had the pleasure of working with Collins and Butler for the purchase of our new property, and we couldn’t be more impressed with the service we received. From start to finish, the entire process was handled with professionalism, efficiency, and genuine care by each of the staff we came into contact with. From our very first interaction, the team was friendly, knowledgeable, and proactive in keeping us informed every step of the way. No question was too small, and their prompt responses gave us real confidence that we were in safe hands throughout. What really stood out was their attention to detail and personal approach, it felt like they truly understood what we were looking for and were committed to making the process as smooth and stress-free as possible. Every stage, from the initial viewing to the final handover, was managed seamlessly. Thanks to Collins and Butler, what could have been a stressful experience became an exciting and enjoyable journey. We’re absolutely delighted with our new home and incredibly grateful for their support. We wouldn’t hesitate to recommend them to anyone looking to buy or sell, excellent service from beginning to end! Lynne and Dave

Lynne · 24 August 2025

★★★★★ 5/5

Google

We bought a home through Kim at Collins & Butler in Autumn 2022. We couldn't have asked for a better experience. We never felt any pressure to buy. Kim was incredibly helpful, very genuine and relaxed throughout the process. Since we're new to the area, she was a fountain of knowledge, making some great recommendations and always going the extra mile, with a minimum of fuss. She even found us a gardener and a cleaner. She made herself available whenever suited us. Her husband even helped us when we got the key stuck in the front door on day 1! Our fault! I would highly recommend Collins and Butler. They act with great integrity and didn't try to sell us houses above our limit, unlike some others. If you are buying or selling through Collins & Butler, you'll know they will be honest, fair, professional and very helpful.

Lisa · 18 April 2023

★★★★★ 5/5

Google

Nice to do business with you Jason.Thank you Crissy Crystal cleaning Lymington

C · 24 September 2025

★★★★★ 5/5

Google

When choosing an agent it's important to consider not only their valuation and glossy brochures, but also the fact that both you and your buyer will need to be in touch with them on a regular basis for a period of many months! I'm so glad I chose Kim for her clear, calm, no-BS communication style. Five stars!

Hannah · 24 July 2025

★★★★★ 5/5

Google

I certainly recommend Collins and Butler. Jason has always been very helpful and professional in the many years that I have known him. From showing me around Milford on Sea when I first moved here , to letting and recently selling our house. He managed our house let for many years with reliable tenants. He has given us pragmatic and sensible advice with minimal fuss. All staff have always been professional and efficient . A special thanks also to Kim who gave us sensible, helpful advice when we were prepping the house for sale , also for securing a buyer. They made the whole process as straightforward as possible. Thank you all!

Rachel · 21 June 2024

★★★★★ 5/5

Google

Many thanks to the whole team, especially Duncan and Jason, for helping us through the whole purchase process. Genuinely interested and always happy to help, from tips on local tradespeople to ensuring things happened quickly. Highly recommended whether you are buying or selling.

Charlie · 18 April 2022

★★★★★ 5/5

Google

We have just bought a house through Collins & Butler in Milford. The team are all extremely helpful, professional and responsive. They are also genuinely nice people, always willing to answer our (endless) questions and give us lots of really useful information. Nothing was too much trouble. We are extremely grateful for the support they gave us throughout the process. That they managed to find us a house at all in this market was a miracle. We were signed up with a few agents but we were glad that, in the end, we bought through Collins & Butler. We highly recommend them.

Steve · 24 March 2022

★★★★★ 5/5

Google

Selling a house can be a daunting business but we were delighted to discover we had made a really good choice in Collins and Butler. The team there is quite outstanding. The service is attentive, friendly and efficient. And most of all, highly effective. Importantly, when sales fell through, they acted quickly to pursue new offers. And when a buyer was in place, they acted swiftly to ensure the whole chain was completed as quickly as possible.

Chris · 24 March 2022

★★★★★ 5/5

Google

Rented a property from them for three years, very responsive to any minor problems. Then bought a property they were marketing. Very responsive, friendly and professional. Came back quickly with queries and attended the empty property on numerous times when we needed workmen to review jobs. More like dealing with a family business. No unnecessary intrusions, couldn't have been more helpful. Met all the team who all so friendly.

Raymond · 24 March 2022

★★★★★ 5/5

Facebook

Fantastic experience with Jason and his team. If you’re looking to put your house on the market in the area, I would go anywhere else!

Caroline · 30 December 2019

★★★★★ 5/5

Google

The perfect experience. Sincerely nice people: great advice and excellent help, support and assistance throughout the sale process. Kim and Jason are a pleasure to deal with. Very highly recommended.

Ken · 17 April 2024

★★★★★ 5/5

Google

Gave us a great service on the sale of our property, always polite and helpful. Saved us a lot of worry, first class support, highly recommend them. Many thanks.

William · 24 March 2020

★★★★★ 5/5

Google

We had amazing service as buyers from Kim and Jason, they were very accommodating with viewings and very pleasant to deal with. Highly recommend.

Eduardo · 17 April 2024

★★★★★ 5/5

Google

Really appreciated the service provided by Kim and Jason through a recent house sale, especially as I live at a distance from the area and couldn't be around all the time. Thank you for taking care of things.

Linda · 18 April 2023

★★★★★ 5/5

Google

Great Company with friendly and helpful staff. I have used Collins & Butler both to rent my property and then to sell it. Nothing is too much trouble and I would highly recommend using them. Jason Withers gives fantastic advise keeping you updated with regards to any problem etc. Fantastic local business.

Nicky · 24 March 2021

★★★★★ 5/5

Google

Very helpful and friendly team. A no nonsense, honest approach through out the process of searching and buying a property. This definitely makes them stand out! Thanks very much. 😀 …

Lucy · 18 April 2023

★★★★★ 5/5

Google

Friendly staff made up of local people. Will go out of their way to help.

Dave · 17 April 2024

★★★★★ 5/5

Google

From initial consultation & valuation through to completion staff (Kim, Jason & Duncan) were all very professional, personable, responsive & helpful. We were very pleased to have chosen them to sell our property and can not recommend them highly enough.

Robert · 24 March 2022

★★★★★ 5/5

Google

First class agents. Experts in the market and the area, professional but friendly, extremely helpful and honest. Nothing is too much trouble for them. I would highly recommend Collins and Butler.

Tom · 24 March 2022

★★★★★ 5/5

Google

hugely professional and a pleasure to deal with

Nick · 24 March 2020

★★★★★ 5/5

Google

On behalf of my mum, she wants to say how grateful she is for the professional,courteous manner and kindness shown to her by Jason over the years she has rented.

Katy · 24 March 2019

★★★★★ 5/5

Google

I would like to recommend !!Professional and reliable agency, very kind staff. After leaving the house we received the full deposit back!

Maciek · 24 March 2018

★★★★★ 5/5

Google

My parents sold their house and it was such a smooth process. Great company and such friendly and helpful staff

Andy · 24 March 2019

★★★★★ 5/5

Google

Fantastic estate agents. Very helpful and would really recommend.

Caroline · 30 May 2020