Every review we hold for the Midsomer Norton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBarons recently sold us our house, and they were brilliant. They handled communication very well during what was a particularly difficult sale with complex circumstances on both sides. Throughout the process, they kept us consistently updated and made sure we were happy at every stage. No request was too much for them, and all leads were followed up promptly.
A special thank you to Lily and Rachael, and the rest of the team, we’re very happy in our new home.
Maeve and Ben.
Maeve · 18 April 2026
★★★★★ 5/5
GoogleExcellent service throughout the selling process, plenty of viewings from the off until it sold. Lily was professional and helpful, all through the process and always returned my call if she happened to be out of the office. Polite and welcoming and made me feel that the selling process was in good hands. I cannot fault Baron property services, all staff were helpful when I needed answers. Many thanks for helping me get through the last 6 months with no extra stress from yourselves.
Kind regards,
Neil....
Neil · 29 May 2025
★★★★★ 5/5
GoogleMoving house couldn’t have gone any better. Communication was excellent and prompt. It can be stressful but not for us thanks to all involved at Barons, especially Lily.
Tom · 22 July 2026
★★★★★ 5/5
GoogleOur selling process was not straightforward and took much longer than we expected due to the market forces but the whole team at Barons fully supported us throughout a fraught year . Our first buyers dropped out just before exchange and we had to start from scratch . Once the property went straight back up the team went full out to secure us another sale . Louise was hugely experienced in bringing the sale to exchange and managed expectations across all parties .
Lily marketed our property beautifully . The brochure she produced was stunning and she kept us fully informed with feedback from viewings within 24 hrs . She took great care to inform prospective buyers within our price range and was energetic and proactive in securing viewings .
Jean · 20 March 2025
★★★★★ 5/5
GoogleWe sold our home through Barons in Midsomer Norton - for us it was important to show off our home to its full during lockdown, and their interactive VR Tour was a real asset that was unique amongst Estate Agents in the area, allowing buyers to view our home in full before viewing in person. Barons were really professional, friendly, and we received an offer quickly. Despite the challenges of solicitors not communicating, Louise was really helpful in brokering peace between them and keeping everything moving. Thank you Barons!PositiveProfessionalism, Value
Joseph · 21 June 2021
Agent replied
Thank you Joe for this lovely review, all of us a Barons wish you all the best in your new home!
★★★★★ 5/5
GoogleIn the really weird time that was 2020, myself and my Husband decided to put our property on the market and used Barons to showcase our property. From the valuation right through to the sale of our house, Louise, Christine and Claire were nothing but professional delightful people who were very helpful and always there to answer all my questions at the end of the phone. We would highly recommend using Barons for your property needs.PositiveResponsiveness, Quality, Professionalism, Value
Gemma · 21 June 2021
Agent replied
Thank you Gemma & Mark for this lovely review and your recommendations, We wish you all the best in your new home!
★★★★★ 5/5
GoogleWe purchased our house through barons, our estate agent was Jordan. Jordan was extremely helpful and answered any questions we had even after we had moved in. Barons would ring and email us with updates on the house purchase when they had them and even rang us once we had our keys to check everything was okay. We would recommend Barons to anyone who asked us what estate agents to go with.
Jenna · 28 July 2019
Agent replied
Thank you for writing this review. This is positive feedback, we have relayed this to Jordan and hope to do business again. Many thanks.
★★★★★ 5/5
GoogleI felt that I could ring or call in at any time to ask for advice, information or support.
The staff were all very friendly and welcoming.
Sheila · 15 August 2026
★★★★★ 5/5
GoogleChris and Jordan were amazing during our recent tortuous house sale. Despite the best efforts of our buyers' professional advisers to delay the process, Jordan was helpful friendly and a calming influence. if you have ever wondered why we pay estate agents, their support more than justified their fees.
Happily use Barons and would highly recommend them to anyone
Steve · 28 July 2019
Agent replied
Thank you for providing such positive feedback and recommending Barons. We got there in the end and so pleased to do so. We wish you well and hope to do business again.
★★★★★ 1/5
GoogleHorrendous experience with Barons. Failed at due diligence checks, exaggerated the truth when it came to advising us the position of the people who wanted to purchase our house which ended up with the transaction inevitably falling through and costing us money. Failed to take responsibility for anything, the staff in there all had the same attitude and I'd literally never recommend them to anyone. I'm not normally in to writing reviews but this is one that had to be done, if only to save others going through what we have. Would not recommend.
Hayley · 20 March 2025
★★★★★ 5/5
GoogleBarons have been our letting agent for the past 6 years and we can only praise the way they have vetted new tenants, kept us informed of any issues and promptly collected the rent.
They were always very quick and efficient when changing tenants and very good at ensuring that the property was left clean and tidy on completion of the tenancy.
Darren and his team have always been available to answer any queries and arrange repairs; we would not hesitate to use Barons again in the future.PositiveResponsiveness, Professionalism
Douglas · 27 August 2021
★★★★★ 5/5
GoogleWe have recently sold and bought our new home through Barons and have been extremely pleased with the service we received. Everyone we dealt with were very helpful, prompt in responding and professional. Special thanks to Christine and Claire. Would definitely recommend Barons.PositiveResponsiveness, Professionalism, Value
Emma · 21 June 2021
Agent replied
Thank you Emma! all the best in your new home!
★★★★★ 5/5
GoogleChris, Nicola & Jordan were simply fantastic from the initial valuation Barons were by far the most professional Estate Agent, always keeping me informed throughout the transaction and achieved over the asking price on my property. Absolutely a 5 Star service would highly recommend to anyone looking to move house in the near future.
Andrew · 25 June 2017
Agent replied
Very kind words! Many thanks for taking the time to review and we would like to wish you all the very best in your new home!
★★★★★ 5/5
GoogleLouise and Claire went the extra mile to assist us on our move. A long drawn out affair with many ups and downs. Cannot thank them enough, they were always polite,courteous, and very helpful. Five stars for all their efforts.
Alan · 28 November 2020
Agent replied
Thank you for this lovely review Alan, We hope you and Christine enjoy your new home! from all of us at Barons
★★★★★ 1/5
GoogleWhilst appearing friendly the "team" here are next to useless. I've sent multiple property enquiries, called and visited the shop yet you get looked down upon if you dont "look right" when you walk in. I've been first to express interest in renting certain properties, I'm registered with them yet they simply don't care to even contact you about viewings or anything. If you mention a child or UC you've basically ended any chance of a rental through them as they don't want that type of client. Its very obvious how incredibly unhelpful and useless they are to help, I guess because they know theres more people needing a home than property so they can be as picky as they want. Properties that have already had lets agreed are still openly available online and I'd say its to get people contacting them on the phone as they don't reply to property enquiries or direct emails. Being told to "just keep looking on rightmove" when they dont even contact you about Properties you've registered interest in then act snarky on the phone when you ask why you weren't contacted is an awful way to run a business. I won't be trying again to rent through you thats for sure.
Callum · 22 August 2024
★★★★★ 5/5
GoogleVery helpful and pleasant staff.
S · 15 August 2026
★★★★★ 5/5
GoogleWe didn’t sell via barons but bought a property they had up. Upon completion on 7/05/25 we had just had a newborn and the team were very accommodating and even got us some bodysuits for our baby which was a really nice gesture.
Thank you so much!
Nobody · 20 May 2025
★★★★★ 5/5
GoogleDuring a very long and painful house sale process Jordan from Barons was always on the other end of the phone or email and consistently chased up queries for me. Jordan communicated promptly which was much appreciated in a process where getting information from the buyers party was like getting blood out of a stone. I wouldn't hesitate in recommending Barons as they've shown me they will go above and beyond to complete the sale.
Thank you
Joanna · 28 July 2019
Agent replied
This is great feedback and demonstrates why we place communication with our clients high on agenda as a business. We thank you for taking the time to respond and hope to do business again. Wishing you well.
★★★★★ 5/5
GoogleI can't fault this estate agent, they dealt with the sale of my parents house with kindness, care & consideration & made a difficult time for me so much easier. A special thanks to Lucy & Louise, I would certainly be happy to recommend them to my family & friends....God bless you 💕PositiveProfessionalism
Gerald · 27 August 2021
★★★★★ 5/5
GoogleI found Jordan to be very helpful and great to deal with making the purchase of a new business easy.. I would highly recommend him.
Thanks Jordan.
Victoria · 28 July 2019
Agent replied
Many thanks for the positive review, we wish you well in your new home!
★★★★★ 1/5
GoogleThis agent do not achieve highest price possible for sellers. Only agents we ever met who will not put forward offers over the asking. Unbelievable! My friends were willing to go considerably higher on a property with them yet agent wouldn't even consider it. (It was not gazumping as offers only just been put forward!) I certainly will not use them to sell in this market.
Rosie · 9 May 2021
Agent replied
Hi Rosie, sorry your friends offer wasn't accepted, in the current market we are receiving multiple offers on properties and sometimes these offers do go over the asking price we can assure you that all offers are submitted to our clients, it is then up to our client to decide what offer they accept
★★★★★ 5/5
GoogleDarren and team have been amazingly helpful in helping me find a property in an incredibly difficult market. Have used them many times over the years and definitely recommend. Thank you guys!! Great service.
Jessica · 22 April 2023
★★★★★ 5/5
GoogleGreat sales team! Great communication. We had a stressful move and Louise and Christine were brilliant. As was lily who showed people around our house. Highly recommend. Thank you
Stefanie · 22 April 2023
★★★★★ 5/5
GoogleLouise and her team, were all very helpful and professional and pleasure to communicate with.
John · 20 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.