5/5
Brilliant service
Kathryn is extremely professional and friendly. She provides a very personal efficient service and makes the whole process easy and stress free.
Trusted Agent profile · Middleton
★★★★★
518 reviews across 1 platform
9 Mullanary Road, Middleton, BT60 4HU
Part of Monique Property Management LTD, see every office.
Monique Property Management LTD's office in Middleton, at 9 Mullanary Road, is rated 5.0 out of 5 across 518 reviews on 1 platform.
Every review we hold for the Middleton office, from every platform, shown as written. First names only.
5/5
Brilliant service
Kathryn is extremely professional and friendly. She provides a very personal efficient service and makes the whole process easy and stress free.
5/5
FAB EXPERIENCE
What can I say - the whole team at Property Pal are amazing. As a 1st time buyer they made the whole process from initial contact until receiving our mortgage offer a very easy, quick and hassle free experience. A special thanks to Shauneen, Catherine, Conor and Nicole who were all extremely helpful.
Hi Barbara, This is lovely feedback and certainly brightened up our day! The team are dedicated to making the process as stress free as possible so it's great to hear they were able to help you. I will be sure to let Shauneen, Catherine, Conor and Nicole know ❤️ Enjoy your new home 🏠PropertyPal Mortgages Team
5/5
These guys know their stuff
These guys know their stuff. I was what was classed as a complex case by 3 independent advisors! However Ian and the team took the to understand the complexities and then devise a strategy and product which matched my needs now and for the future. I will certainly use the team again for every other mortgage and protection transaction I undertake. First class.
5/5
Knowledgeable and painless
Knowledgeable, personal and willing to listen to concerns and look for different products/quotes on the fly to suit your situation and requirements better. Also, a bit of craic helps smooth out the process and make it more fun. Used multiple times since 2021 for mortgage/insurance products and felt I was in safe hands.
5/5
Recommended Service
From first contact through to receiving mortgage offer this has been a very smooth process with the aid of Property Pal. Contact has been regular, informative and very friendly. We feel like we have been well looked after by Property Pal through every step of the process.
Hi Conor, We're delighted to hear that you were well looked after by our team. We really appreciate you taking the time to leave us this brilliant feedback. Wishing you lots of happiness in your new home🏡 PropertyPal Mortgages Team
5/5
The team have been nothing but…
The team have been nothing but outstanding. They made the application process effortless and took time to answer any and all questions I may have had
5/5
Fantastic team - Thank you!
Catherine and her team were amazing and dealt with a really complicated mortgage application with the utmost professionalism! There were so many unusual steps since I was applying for a first time mortgage from abroad with a foreign currency income, but they made every step of the process as easy for me as possible. Communication was excellent and I would recommend them to anyone :) Thank you!!
5/5
Challenging Times
In these testing times with lenders it seemed, moving the goal posts every other day, Damian and his colleagues Nicole and Kelly were excellent. Good up to date knowledge and swift responses to questions and queries is exactly what was needed. Would highly recommend... if only the actual moving was as smooth! Dream on....
Hi David,Thank you for highly recommending us 😃Damian, Nicole and Kelly are thrilled they could help you and hope your move goes as smooth as possible, sorry we can't help with that too 😉Kind RegardsPropertyPal Mortgages
5/5
Great Team, Great Advice, Just Great
As always my wife and I have received a fantastic service from Owen and his team throughout our whole mortgage process, from selling our house and buying our new home right through to the perfect advice on the best life insurance policies for us both. Would highly recommend them and thank you once again.Andy & Kelley
Hi Andy & Kelley,Thank you so much for your 5* review! So pleased you are still happy with our 'great' service after all these years 😃We are always here when you need us. Thanks for recommending us.Kind RegardsPropertyPal Mortgages Team.
5/5
Really great service from Marie and…
Really great service from Marie and Zoe. Marie was really helpful with the advice and information provided for the decisions I needed to make, and Zoe is always so quick to update me and help me out with any queries I’ve had. Couldn’t recommend them more.
Hi Hannah, It was an absolute pleasure to help you. Marie and Zoe will be over the moon with your kind words, thanks so much for taking the time to leave us this lovely review. Have a great day 👋PropertyPal Mortgages Team
5/5
Fabulous service
Marie and the team provide an excellent service. I would recommend the team to everyone. I am confident that I have been given the best advice and they take away all the stress of changing mortgages and paperwork associated with it.
Hi Caoimhe, Thanks for your lovely review. Our team strive on making everything stress free - we're so glad we could help and that you had a positive experience. Thanks for choosing to work with us, we really appreciate it ❤️ PropertyPal Mortgages
5/5
Great service from start to finish
Great service from start to finish. Propertypal took care of everything and only got in touch with me whenever they needed me to follow any steps. Was kept informed throughout the whole process and they were quick to follow up on any inquiries I made to them. Will (and have already) recommend their service to others.
Hi Sameer,Thank you so much for such a good review.We as a team are so happy to hear that you are pleased with the service.Look forward to helping you again in the future and anyone you recommend to us. Kind Regards PropertyPal Mortgages Team
5/5
Fantastic bunch who were always quick…
Fantastic bunch who were always quick to reply or phone to any queries. Took care of the whole mortgage application process with us only having to gather some documents for them. A special mention to Laura who was always lovely to speak to and went above and beyond for us.
Hi Stefan, Laura is very touched by your kind review and so pleased she could help get you sorted as are the rest of us!Thank you so much for leaving us a 5* review and we will see you again for your review!Kind RegardsPropertyPal Mortgages Team.
5/5
Spoke to Damian
Spoke to Damian. Found him to be very helpful and met me at a time that suited. Clear and concise information. In no way pushy but found the right deal for me. The whole process was lightening quick and I was always kept informed of what stage things were at. Highly recommended.
Hi Stephen,Damian has asked me to pass on his thanks to you for your fantastic review!We are so pleased we found the right deal for you and we will continue to so at each of your future reviews.Kind RegardsPropertyPal Mortgages Team
5/5
Couldn't recommend PropertyPal highly…
Couldn't recommend PropertyPal highly enough. A great experience from start to finish. Friendly, knowledgable, communicative staff supported by great IT systems so everything could be done quickly & remotely. Special thanks to Catherine for all her help and patience with our complex requirements.
Hi Bryony 👋Aw, what a lovely review to receive. We really pride ourselves on keeping you informed every step of the way and generally just making the whole process that little bit easier.Catherine is a superstar - thanks for your kind words. We will be sure to let her know ❤️ Have a great week.PropertyPal Mortgages Team
5/5
PropertyPal Mortgages is second to none
PropertyPal Mortgages is second to noneWe always work with Marie for our Mortgages, both investment and personal. Marie and the team do all they can to make the process as easy and efficient as possible, and take the time to make sure you are always getting the best deals and advice possible.
Hi Peter & Lucy,Thank you so much for taking the time to leave such a lovely review.Marie is thrilled with your comments as are the rest of the team.We look forward to helping you both long into the future.Many thanksPropertyPal Mortgages Team.
5/5
Fast
Fast, sensible advice from a friendly team who are clearly well-informed and well-placed to guide customers. Mortgage renewals have been sorted with minimum fuss over a period of years.
5/5
Extremely helpful and professional
Extremely helpful and professional. Always on hand to answer any queries and with the use of What’s app it made it even easier for us to stay in touch.
5/5
I couldn't recommend PropertyPal…
I couldn't recommend PropertyPal Mortgages enough! Renewing my mortgage couldn't have been easier. They kept me updated every step of the way and always so friendly and helpful. A special mention to Marie, Tonicha & Zoe you made everything so stress free! Thank you!
Hi Sian, We are so grateful for your 5* review. It's lovely to hear that we helped you along the process and made things that little bit easier! We will certainly pass your feedback to Marie, Tonicha and Zoe. If there's anything else you need in the future, please don't hesitate to reach out to us 😊PropertyPal Mortgages Team
5/5
Highly recommend
Hi, have used propertypal mortgages many times and always find their services 1st class. Everything is online and always updated on progress of mortgage.Also mortgage requirements is checked accross whole market so always get best rates and deals available. Highly recommend
Hi David, It's so lovely to hear that you continue to use our services time and time again, we really appreciate it. As always, we strive to find the best mortgage deals for you. We look forward to working with you again in the future 🥳 Have a lovely day 👋 PropertyPal Mortgages Team
5/5
first time buyer and have to say the…
first time buyer and have to say the service was excellent! all the team where very helpful, Catherine was very easy to talk too and helpful and went leaps and bounds to get my mortgage approved. Would highly recommend.
Hi Steven, Thanks for the feedback. We're so glad that you had a positive experience with us and that we were able to help you on your new home journey 🏠We'll also be sure to pass on your lovely words to Catherine! All the best in your new home 🥳 PropertyPal Mortgages Team
5/5
Invaluable support
Invaluable support The team at Property Pal were truly invaluable during my mortgage journey. Special thanks to Laura Wylie who worked tirelessly throughout the process and offered crucial advice when I needed it most. An absolute star! Couldn't recommend this service enough.
Hi Kathryn, Thanks so much for your kind words. We know too well how overwhelming and stressful the process can be, so we do our best to remove unnecessary pressure. Ain't nobody got time for that!Laura will be delighted to hear this too - I will certainly pass on your lovely feedback. Have a great day 😊👋PropertyPal Mortgages Team
5/5
Laura and the team were absolutely…
Laura and the team were absolutely brilliant with me throughout the process which was made even more difficult by Covid-19! As a first time buyer I was clueless but Laura was on hand to answer any questions (no matter how stupid they were!) Would definitely recommend.
Hi Chris,We are not letting this pesky COVID get in the way of getting our customers the best deal we can 😁The whole team loved your comments and theres no such thing as a stupid question I promise!Anytime you need us, we will be here!Kind RegardsPropertyPal Mortgages
5/5
Excellent service throughout our fairly…
Excellent service throughout our fairly complicated mortgage application. Damian was very knowledgable and was fantastic at guiding us through the process. I would recommend this service very highly, especially if you have circumstances that are a bit different (ie temporary contract/ moving jobs).
Hey Claire, Thanks so much for sharing your feedback with us 😊 We will certainly pass this onto Damian, he's a good egg, right! Have a wonderful Easter. PropertyPal Mortgages Team
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