Every review we hold for the Middleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEveryone has always told me buying a…
Everyone has always told me buying a house is very stressful. Using property pal caused me no stress what so ever. They done everything on my behalf and were there if I had any questions! 5 star customer service. Would highly recommend !!!
Customer · 28 July 2021
Agent replied · 16 June 2024
Hi, Thanks for the great feedback - this has certainly brightened up our day (especially with that horrible rain booo). We're delighted that you've given us 5 stars and would recommend us - it means a lot to the team ❤️Enjoy the new home 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThank You Laura and Property Pal. Excellent experience
It has been an absolutely exciting and extremely smooth journey in purchasing our first home in the UK with the ceaseless help and support from Property Pal. Laura especially has been constant assistance to us through calls and emails resolving all our queries straight away. We would highly recommend Property Pal to everyone for a smooth journey during the property purchase
Anirban · 15 April 2023
★★★★★ 5/5
TrustpilotHighly recommend
Laura and the team at Property Pal Mortgages have been exceptional - thank you.
Amy · 13 March 2023
★★★★★ 5/5
TrustpilotExcellent team, would highly recommend
The team were brilliant for securing my 1st time mortgage.
Claire · 2 September 2025
★★★★★ 5/5
TrustpilotProfessional and friendly throughout.
Property pal dealt with our mortgage from start to finish. They kept us well informed about the progress even though it was done remotely because of the pandemic. I can not find any fault in any of the progression and they were friendly and helpful throughout.
Joe · 5 November 2020
Agent replied · 16 June 2024
Hi Joe,This pandemic won't get the better of us, we have strived to make everything as easy as we could during this challenging time so we are over the moon we could help you and get your new mortgage sorted.We are here anytime you need us for any of your mortgage needs.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotStress free experience
The whole process has been made extremely easy and stress free. The staff are all very friendly and helpful. Margaret and Catherine are fabulous. They took time to fully understand our circumstances and where very encouraging. Wouldn’t hesitate to recommend them.
Pamela · 24 September 2021
Agent replied · 16 June 2024
Hi Pamela,It was our pleasure in helping you through the process 🏠A big thanks for leaving us such positive feedback, Margaret and Catherine will be delighted to hear your kind words.PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThis is a great service provided
This is a great service provided. Without all the help from all the staff we would of had a very hard job buying our house. We can't thank them all enough highly recommend this to anyone.
Jamie · 8 June 2022
Agent replied · 16 June 2024
Hi Jamie 👋 Thanks for your 5* review. We're delighted to have helped you secure a mortgage and hopefully made the process easier for you. Best wishes for the future, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotRecently dealt with PropertyPal…
Recently dealt with PropertyPal mortgages for the renewal of my mortgages & personal protection insurance. Totally took all the work out of my hands & got me great deals, which I was very pleased with. Very easy to deal with & forthcoming with information. I would thoroughly recommended them!!
Paul · 3 May 2019
Agent replied · 16 June 2024
Hi Paul,Thank you so much for your fantastic review!We are so pleased you found our service so helpful.We are always on hand when you need us or anyone you recommend.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service once again
Excellent service once again, this has been my second mortgage within a year and Marie and Tonicha have made the process so easy by their professional work, from start to finish I was kept informed to whole way through thanks again for your help.
Jimmy · 13 January 2021
Agent replied · 16 June 2024
Hi Jimmy,Thank you for coming back to us time and time again, so glad we could help you once again.Marie and Tonicha are thrilled with your comments! 😄See you again soon I'm sure.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotPROFESSIONALS
PROFESSIONALSBig Big Thank You for Nicole and Laura. They always were supporting, fast replying to my emails. These girls never ignored and always helped to me with mortgage application. Hope, soon all will be finished and we will get our new home.Best RegardsDovydas and Simona
Dovydas · 7 October 2020
Agent replied · 16 June 2024
Hi Dovydas and Simona,We are so pleased we were able to help you get your new home 😃Nicole and Laura are so pleased with your 5* review.We are here anytime you need us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotLaura just made everything so simple
Recently used property pal to sort out all the mortage stuff for our new house. Laura talked us through everything from start to finish and was always one step ahead. She made what I thought would have been a very stressful time very simple. 100% would recommend
Nathan · 5 February 2020
Agent replied · 16 June 2024
Hi Nathan,We are so pleased we managed to take the stress out of buying your new home!Thank you for your 5* review and for recommending us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Laura, she was absolutely fantastic, very reassuring and the efficiency that everything has been dealt with I would highly recommend to others. You should be proud to have people like Laura as an ambassador for your company.
Mark · 5 February 2020
Agent replied · 16 June 2024
Hi Mark,We are very proud of our Laura!Thank you for taking the time to leave us such a good review. Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotTop-Notch Guidance through the Mortgage Maze!
First Class service with everything explained to a first-time buyer in an easy to understand manner. I would have no hesitation in recommending PropertyPal Mortgages. Marie worked out a great deal and nothing was too much trouble for Aimee who was able to supply documents and information at a moments notice.
Richard · 26 July 2017
Agent replied · 16 June 2024
Hi Richard,Thank you for giving your feedback on our service. It is great to hear that we were able to help you buy your first home and that you will recommend us to others.Marie has seen your kind words and was absolutely delighted to receive your comments, it really made her day. I will ensure Aimee also sees your review - I know she will be just as pleased.Regards,The PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat customer service
The property pal mortgage team were fantastic from the start.to finish. As first time buyers, we would have been lost and confused without them. There customer service is top notch. They also helped secure us a mortgage with a very low %. Thank you so much.I would highly recommend them.
Tomas · 4 December 2017
Agent replied · 16 June 2024
Hi Tomas, We are so happy that we were able to take the confusion out of buying your first home!We hope we can assist you again in the future. Kind regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotQuick and efficent
Kathryn advised me of all deals and took care of changing over my mortgage to the selected new deal. All done very is quickly and efficiently
Ann · 8 May 2023
Agent replied · 23 August 2024
Hi Ann, Thank you for taking the time to write us a 5* review. Our team always strive to give the best advice and to keep our customers fully informed throughout the whole process.We really appreciate your feedback and hope we can help you again in the future 😊Have a great day. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotMarie was very informative and helpful…
Marie was very informative and helpful secureing the best remortgage deal for myself
KEVIN · 26 January 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, have complete confidence in Marie, professional personal service
Giffin · 7 August 2025
★★★★★ 5/5
TrustpilotMortgage Offer Success
Second mortgage application with property pal mortgages.They have a big team who are always willing to help when needed. We are super happy to get our mortgage offer. Thanks all involved. Kirsty and Elisha
Kirsty · 28 June 2022
Agent replied · 16 June 2024
Hi Kirsty and Elisha, A big thanks for your kind words and for continuing to choose us again. Happy we could help ☺️PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommended.
They took care of everything from start of the process to the end and kept me in the loop. This allowed me to continue getting other parts of the purchase sorted, knowing that the mortgage application was being worked on.
Barry · 2 August 2021
Agent replied · 16 June 2024
Hi Barry, Our team really try to make the application process fast, convenient, and hassle-free. We're so glad that you had a positive experience using our services and that we were able to help you on your new home journey 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFirst time buyer
Excellent service! As a first time buyer, I’ve been provided with detail information on mortgage choices & updates on the process. Not to mention fantastic mortgage advisor Catherine! Thanks for making the process direct & stress free! (:
Yee · 18 November 2021
Agent replied · 16 June 2024
Hi, Thanks so much for your kind words, the team really appreciate you taking the time to leave such lovely feedback. With regards to you mention about Catherine, she really is the best - we'll be sure to let her know 🥳If you need anything else, don't hesitate to get in touch 👋PropertyPal Mortgages Team
★★★★★ 5/5
Trustpilot5 stars
Marie, Kathryn and everyone else at PropertyPal mortgages were extremely helpful. I was a first time buyer, so the whole process was very new to me but they made is so easy, were very accommodating, and answered any query I had. Would highly recommend. Thank you.
Laura · 14 August 2019
Agent replied · 16 June 2024
Hi Laura,Thank you so much for your 5* review!Very pleased you found our service so easy and helpful, we are all so pleased with your comments.We will see you again in a couple of years for your review 😃Kind RegardsLucy
★★★★★ 5/5
TrustpilotEverything we needed
Everything Property Pal did for us to help sort our mortgage was so helpful! They were with us at every step and were so good at answering any questions we had as first time buyers, thank you!
Kirsty · 6 November 2021
Agent replied · 16 June 2024
Hi Kirsty, It's so lovely to hear that we could help you on the journey to purchasing your first home 🥳 We know the process can be a little overwhelming, especially as first time buyers so we're delighted with your positive feedback. Wishing you lots of happiness in your new abode 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI always recomend propertypal mortgage…
I always recomend propertypal mortgage brokers to everyone!!!They always make the process straight forward and easy to understand from our first time mortgage now to our renewal.They are an amazing team that keep you informed every step of the way.
Oscar · 3 March 2021
Agent replied · 16 June 2024
Hi Oscar, Thanks for your kind words. Our team really value such positive feedback 😊It's great to hear we were able to simplify the process for you - it's what we love to do! If you need anything, please do not hesitate to get in touch. Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotNo regrets.
I can't speak highly enough about PropertyPal Mortgages Team, very prompt and very helpful, they help me to secure a deal months before my mortgage to expire just to make sure I can contract something decent, Thank You very much for all your support given so far, and keep up the good work! :)
Peter · 8 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
