Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTerrible service on everything. Poor to little communication and response when it comes to things breaking down or emergencies. If something breaks down in any of their units, don't expect a quick or prompt maintenance coming.
They don't have any emergency numbers in case something happens over weekends. They will leave you for the weekend without essentials. They will also tell you to fix problems on your own because they can't do something, which when it breaks further, they suddenly find themselves with the ability to do what's needed.
You will have to have everyone in the letting complain until they do the bare minimum to fulfill their end of the contracts.
In conclusion, DO NOT sign with Progression Property for any Letting especially Student Accommodations; One girl I know was left for a week or more with no internet! It doesn't help you'll likely get a different agent each time you call so there's no consistency in the ability they have to help.
Yabvi · 16 January 2026
★★★★★ 5/5
GoogleI approached Progression Property to sell my house, and it was sold and I had moved out within 8 weeks. No messing about, just a supportive and professional service delivered by all. My initial contact was with Sean, who explained everything, including the fee structure, with clarity and the sale was progressed by Cath, who was an absolute star. I was nervous, I had lived in my house for a long time, so I wasn’t at all sure of a lot of the elements involved, but Cath kept me right and reassured me when it was needed. The office team were very welcoming too. I can’t recommend them highly enough.
Lynne · 9 November 2025
★★★★★ 5/5
GoogleI used Progression Property to manage the letting of my apartment. Cheryl and Amanda were incredibly helpful and supportive throughout the whole process. They created an amazing listing and gave me full confidence on all of the checks they carry out on tenants. I would highly recommend their service.
Luke · 2 April 2026
★★★★★ 5/5
GoogleGreat service from Shaun and Peter. All round a fantastic sales and lettings agency. They have helped me alot with both and cant thank them enough.
Special mention for Cheryl. She's fantastic and always responds fast and gets the job done. Thanks Cheryl!!
H · 2 November 2025
★★★★★ 5/5
GoogleThe company was great to work with and Catherine was always friendly and quick to respond to any of my message and kept me updated on the progress of my purchase, I would reccomend this company as I havent a bad thing to say about them, it was a very smooth process.
Daniel · 4 May 2025
★★★★★ 5/5
GoogleI used progression property to recently sell my house, and even with a few bumps in the road the entire team were absolutely spot on throughout, giving constant feedback and reassurance letting me no what was happening as it was happening, everything was laid on for me by them, so I didn’t have to hunt around for anything, couldn’t recommend them highly enough.
David · 16 March 2026
★★★★★ 5/5
GoogleI used Progression Property for a purchase and Catherine was brilliant keeping me up to date with how the sale was progressing. Very professional and a great service.
Brian · 2 November 2025
★★★★★ 1/5
GoogleThe staff were really rude, especially Amanda. There's always a 50-50 chance to get a property to rent, which we totally get. But that doesn't give them the right to shout at someone and be extremely rude. They could have just said, "I'm sorry, you don't fit our preferences," even if it's not mentioned in the property advertisement.
Ashik · 25 July 2024
★★★★★ 5/5
GoogleWe have had a fantastic experience using Progression Property’s services. The team has been incredibly professional and knowledgeable throughout the entire process. Craig and Peter were amazing, managing our full project from start to finish. Would highly recommend Progression Property!
Paresh · 26 March 2025
★★★★★ 5/5
GoogleI had good experience for over 2 years of living in a house in TS1 managed by progression property. Cheryl is thoughtful, considerate, approachable and very active. All maintenance concerns are promptly handled by these guys. Very professional staffs.
Thompson · 4 April 2025
★★★★★ 5/5
GoogleWe have had an excellent experience for our property management service. From the start, their team has been professional, responsive, and highly knowledgeable. Thank you Peter & Craig!
Koonj · 26 March 2025
★★★★★ 5/5
GoogleGreat service. Craig was friendly and very knowledgeable on our viewings of the property and Catherine was always available to speak to via telephone during the purchase process, which really helped us. Thank you!
Lucy · 3 August 2024
★★★★★ 1/5
GoogleVery awful service, you can’t get them to fix a damage, they come up with excuses. And they keep repeating the same story when it’s time to release your bond.
Samuel · 16 February 2026
★★★★★ 5/5
GoogleThank you guys for all the support, feel so relieved knowing my son has a clean and safe roof over his head in student accommodation! Would highly recommend progression properties
Kelly · 16 February 2026
★★★★★ 5/5
GoogleMany thanks to Amanda and the friendly helpful staff, I couldn't be happier.
Davey · 22 March 2025
★★★★★ 1/5
GoogleWould genuinely leave 0 stars if I could. AVOID THIS COMPANY AT ALL COSTS! These guys should not be allowed to manage a single property, let alone have an agency. …
Aashil · 16 November 2025
★★★★★ 5/5
GoogleWe used Progression Properties twice when moving house. Would highly recommend, attention to detail from the off, always available on the phone whether it’s your personal agent or the owner himself. Made the whole process as stress free as it can be and negotiated great prices for us when buying and selling.
Will · 26 March 2025
★★★★★ 1/5
GoogleWould not recommend renting a property from here. First of all, the agent was half an hour late to my viewing after being told he would be "5 or 10 mins". After viewing the property, I went down into the office to pay a bond of £150 in …
Jordan · 16 April 2025
★★★★★ 5/5
GoogleDealt with my house sale and subqequent purchase which turned out to be far more difficult than it should have been. Kept everyone in the loop and put pressure where needed to ensure it didn't fall through and got it done keeping all on the …
Dave · 16 April 2025
★★★★★ 1/5
GoogleVery bad experience getting back my deposit. For more than 2 months, still trying to get back my deposit.
Agorchukwu · 16 January 2026
★★★★★ 5/5
GoogleI am an extremely happy landlord and think Progression Lettings offer a great service. Having experienced bad service at other agencies, I take great comfort at knowing my student HMO property is very well looked after and I trust them to make sure things run smoothly. I've known Peter and Cheryl for a while now and I actually moved to Progression when I found out they were there. They are great managers (and I'm a fussy landlord). I recommend their services most highly!
Jeannie · 25 August 2023
★★★★★ 1/5
GoogleThis is fraud agency dont go with this. Its been 3 month l left this property but they denied for deposit. Very rude staff.
Shivam · 22 November 2025
★★★★★ 5/5
GoogleAs a landlord I have not found a better team of people to manage and let my properties
The Lettings team of Cheryl and Amanda have always worked hard for me with a commitment in achieving the right rents for the right tenants. And in this changing market I know and I do rely heavily on their experience and judgement of the current prices to keep my rooms constantly let at a fair market price.
Technictime · 25 August 2023
★★★★★ 5/5
GoogleSuch an amazing agency with committed, reliable staff. Their professional, responsive, and transparent approach makes it easy to relate with them. Amanda, Cheryl, and Peter are very lovely people and proactive in meeting client needs. I …
Ibrahim · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
