Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery poor service. asked us to pay the sourcing fee £3600 was told by there agent Jordan that if vendor backs out they will find us a different property or refund us which was not the case.
highly recommend to not pay sourcing fee to buy a property with Horizon sales and lettings.
Arbaz · 24 February 2024
★★★★★ 5/5
GoogleGreat guys to work with, Lyndsay is very efficient and friendly. Top service :D
Jack · 1 July 2023
★★★★★ 1/5
GoogleDon't bother asking this lot about houses if you're relocating to the UK. This lot replied to my initial enquiry demanding my passport and bank statements. Before we've even talked about viewing!
Ellen · 2 May 2023
Agent replied · 31 July 2023
Hi Ellen, it is standard practice for the safety of our staff to ensure we know who we are meeting for viewings aswell as ensuring you are a qualified buyer in a position to purchase
★★★★★ 5/5
GoogleRecently purchased a property from this company, fantastic service from start to finish, looking forward to working with them in the future. Another big thankyou to Chris and the team!!PositiveProfessionalism
DP · 21 June 2021
★★★★★ 5/5
GoogleIt's nice to see a refreshingly honest company after dealing with some utter cowboys lately. Professional, friendly and they have the utmost respect for their customers.
Big thumbs-up to Lyndsey who kept me updated from start to finish and was never too busy for a chat. Competence of the highest order and she took the sting out of what was a very complex process at times. Couldn't recommend these guys enough!
Steven · 30 June 2022
★★★★★ 5/5
GoogleBrilliant service, Chloe was extremely helpful whilst purchasing a house, always available to take any questions. Top company would recommend to anyone
Elliott · 30 June 2022
★★★★★ 5/5
GoogleLyndsey and Victoria have both been amazing dealing with my rental property they were both so helpful chasing things constantly and keeping in touch to get me moved in asap. Thank you so much I know I’m a nightmare but it’s appreciated so much !!!
Jess · 21 May 2024
★★★★★ 5/5
GoogleI had a property to sell and contacted Horizon. From the first call to completion I was impressed with the service. Property sold very quickly - within 2 days.
Staff were always helpful answering any queries professionally wn a friendly manner and guided me through the process.
If I was selling a property in th future I would definitely use Horizon and would recommend them to family and friends.
Lesley · 31 July 2022
★★★★★ 1/5
GoogleTerrible company would not recommend
Angela · 24 September 2024
Agent replied · 24 October 2024
Hi Angela, we don’t have you registered on our system as a client or interacting with the business so unsure of the reason for the negative review? As company director I’d be keen to speak with you to understand further - you’re welcome to call me on 01642 989679 anytime to discuss. Thanks Chris
★★★★★ 5/5
GoogleThe service was excellent. I recently sold my house with horizon, the team made sure they kept me up to date throughout the process and they were always on hand to help out where they could. The house sale from start to finish was really smooth. We were extremely happy with how professional and efficient the whole selling experience was through working with horizon.
Jack · 4 September 2022
★★★★★ 5/5
GoogleI contacted Horizon about a property they were advertising. I was assisted by Abi who went above and beyond for me. She hepled me to get my dream home. I would reommend them to anyone looking for an estate agents with speedy service.
C · 23 March 2024
★★★★★ 5/5
GoogleHighly recommend, Charlotte was extremely helpful in the valuation and remortgage of my house. Excellent service.
Joe · 30 June 2022
★★★★★ 5/5
GoogleAfter a month of hussle through many rental agencies and websites, I was delighted to have Horizon team to handle my tenancy agreement with a respectful land lady. Very welcoming and professional team who is ready to take an extra mile to meet expectations.
3 key success factors:
1- Timeliness
2- Professionalism
3- Accessibility
Wishing them all the best 😊
Ahmed · 3 December 2022
★★★★★ 5/5
GoogleSelling my house with Jordan at horizon was effortless compared to selling previous houses he communicated with me throughout the full process and when a snag was hit not his fault or ours he worked tirelessly to resolve the issue I will definitely be using horizon for any future purchases or selling.
Zack · 24 July 2023
★★★★★ 5/5
GoogleI am a oversea landland and invested buy to let and HMO in the UK , I find the horizon letting agent this year which manages my house for few months. I totally satisfy the servide it provides, and my agent Charlotte also very nice and helpful and always speedy replied to my requests and provide fruitful advice. Thank you
S.c · 29 August 2022
★★★★★ 5/5
GoogleI am a oversea landland and invested buy to let and HMO in the UK , I find the horizon letting agent this year which manages my house for few months. I totally satisfy the servide it provides, and my agent Charlotte also very nice and helpful and always speedy replied to my requests and provide fruitful advice. Thank you
Sheriff · 29 June 2022
★★★★★ 5/5
GoogleCharlotte is really helpful. Listened to what I need and always available.
Laura · 25 June 2022
★★★★★ 5/5
Googlefreya at horizon sales and lettings was the most helpful individual and was very patient and understanding to everything i needed and i believe she really did her job in the most professional manner, she is an amazing young girl with a bright future.
Aisha · 1 November 2023
★★★★★ 5/5
GoogleChloe is amazing, she is a great example of an employee.
David · 30 June 2022
★★★★★ 5/5
GoogleFantastic service. Charlotte was very professional and dealt with everything brilliantly.
Riz · 30 June 2022
★★★★★ 5/5
GoogleJordan from horizon sales and lettings recently sourced us a property in which has been a hassle-free and smooth process. We were impressed with his professionalism and attention to detail. He made finding the right property a seamless experience. Would recommend to anyone!
Renoject · 12 November 2023
★★★★★ 5/5
GoogleJordan from horizon sales and lettings recently sourced us a property in which has been a hassle-free and smooth process. We were impressed with his professionalism and attention to detail. He made finding the right property a seamless experience. Would recommend to anyone!
Renoject · 1 November 2023
★★★★★ 5/5
GoogleJordan can sell anything I gave him my run down property that required lots of work to get to a modern standerd he sold it within 3 days for the full asking price!
I am impressed with horizon sales and lettings what a service highly recommended
Martin · 24 July 2023
★★★★★ 5/5
GoogleFantastic service with both the sale of our home and the purchase of our new home. Always on hand to help with any questions and great customer service. Highly recommend and wouldn’t hesitate to use their services again if needed
Mark · 10 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.