Trusted Agent profile · Middlesbrough
★★★★★
1,034 reviews across 1 platform
Suite 9, Victoria Business Centre, Victoria House, 159 Albert Road, Middlesbrough, TS1 2PX, TS1 2PX
Auction House North East's office in Middlesbrough, at Suite 9, is rated 4.8 out of 5 across 1,034 reviews on 1 platform.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
TrustpilotExcelent service as an auction buyer
Excelent service as an auction buyer. Efficient online bidding experience, and post sale worked with the friendly, professional and experienced team who pulled out all the stops to help us complete our purchase before closure of the stamp duty deadline. Thoroughly recommended - thank you Auction House Sussex, and in particular Melanie and Kate !!!
1/5
Trustpilotawful experience the description was…
awful experience the description was not as accurate as it should have been it is very disappointing. The Consumer Rights Act 2015, Transparency and Accurate Descriptions Auctioneers and sellers have a legal obligation to provide accurate and transparent descriptions of the items being auctioned.
Hello, please could you let us know which property you are referring to so we can investigate your feedback further?
5/5
TrustpilotThe simplest and most straightforward transaction imaginable
We purchased a property with Dean at the Auction House. It was the simplest and most straightforward transaction imaginable. These guys are professional, thorough and on the ball. Every question and query was answered quickly and efficiently. Nothing was too much trouble. A great team.
Thank you for your review of Dean and the Auction House Manchester team. It's fantastic to hear you had such a positive experience and felt everything was handled efficiently, we hope you see you again. All the best - Rachael
5/5
TrustpilotVeyr helpful and polite staff who kept…
Veyr helpful and polite staff who kept me informed of all the proceedings. They took time to explain everything to me. Their costings were presented clearly, so that there were no hidden surprises. After the sale, they were prompt in communicating with me. The whole process was easy and straight forward due to their expertise.
Thank you for your review. All the best - Sarah
5/5
TrustpilotExcellent service received during the sale of my property
Excellent service received during the whole process. From start to finish, Jenny has been truly brilliant, not only with her professionalism but also with her genuine caring attitude and going the extra mile to ensure everyone is happy with the end result.I would not hesitate to recommend Jenny or Auction House for future sales and purchases.
5/5
TrustpilotExcellent service
Excellent service from Auction House I dealt with some very experienced people who kept me informed, advised and assured all through the process, I fully recommend using Auction House to anyone selling property or land.they’re professionalism’s second to none.
Hi Lynne, thank you for leaving such a positive review. The Auction House East Anglia team really appreciate the feedback and your recommendation. Best, Auction House
5/5
TrustpilotGreat first time experience
First class service from the Auction house and Dan helped me from start to finish. Nothing was too much and always on the end of the phone for any queries , even in his own time. Fantastic professional service . Definitely use again .
Thank you for your review of Dan & Auction House. We are so pleased to hear you received a first class service. All the best - Lauren
5/5
TrustpilotGreat service and communication
Put in a pre auction offer and it was accepted. Communication was very good and efficient. Everything sorted and I’ve got the keys for the house within two weeks of my offer being accepted. Very happy
Hi Seb, thanks for taking the time to leave a review. It's great to hear that you were very happy with the service you received from the Scotland team. Best, Auction House
1/5
TrustpilotTerrible service
Purchased a property prior auction which had a demanded maximum 14 days completion instead of the usual 28 day. Solicitor did in 8 days, however after having to pay a total of £3400 (both ours and the vendors auction fees) Auction House refused to meet us with the keys to our property on the day of completion as it was a 40 minute drive away (even though they were happy to do this journey a few occasions for viewing purposes) once they sold the property they didnt want to know and service was practically none existant! Instead they made us drive 45 mins to fetch the keys but we could only fetch them 4 days after completion as they had to take the keys to a different estate agents. So, they were happy to drive and take the keys elsewhere but not to give the keys to the new owner. So to say we had to pay £3400 we didnt get good service to justify that amount! When a house purchase completes, the new owner should receive the keys to their new home the same day .... not 4 days later after having to drive 45 mins to fetch the keys themself. This was the first and will be the last time we buy through Auction House.
Hello,We have no reference of you being involved in an auction through our head office. Please can you contact us as to which office you have had this issue with so that we can raise it with them.Regards
1/5
TrustpilotGuide prices not accurate
Guide prices not accurate, designed to be low to entice you to bid, reserve prices can be changed at any time, hidden fees upto £13,000 pounds of you leave a negative review they will say they are being targeted and will bar you from seeing their legal documents, before you go toThe auction search the nearby properties which have been sold to give you a realistic price ideally avoid as they might be legal but no ethics
Hello, We have no reference of you being involved in an auction through our head office. Please can you contact us as to which office you have had this issue with so that we can raise it with them.Regards
5/5
Trustpilot1st time, what a breeze
THis was the first time buying at Auction, so I had lots of questions. At no point though did Auction House make me feel embarrassed for asking things, sometimes more than once.
Hi Mia, its great to hear about the positive experience you had of buying at auction with the South West team! Best, Auction House
5/5
TrustpilotI sold my property with Dan
I sold my property with Dan. He was helpful and knowledgeable and always seemed available to deal with issues or queries promptly. Thank you very much Dan for all your assistance. Andrew
Hi Andy, great to hear you are pleased with the friendly and helpful service you received from Auction House East Anglia! Best wishes, Auction House
5/5
TrustpilotAuction House Staffordshire & Shropshire
Auction House Staffordshire (Lukas Chetwyn). - Very helpful and professional service. We live 250 miles distant from the house sold and did not even have to visit. Everything taken care of quickly and sale went through smoothly with no problems. Would definitely use again and would fully recommend.
HI Christopher, thank you for your 5* feedback. We'll be sure to pass this on to Lukas also. All the best - Sam
5/5
TrustpilotGood experience we both watched the…
Good experience we both watched the sale on TV. We thought it was first class your team work brilliantly together.Good advice given from Robert Hurst the price was right.
Hi Jacqueline, it's great to hear you enjoyed the auction and received good advice from Robert in the East Anglia team. Best, Auction House
5/5
TrustpilotGreat people
Dealing with jenny and mark was made so easy ,straight honest and hassle free information about the property over the phone , another deal done ,a big thank you auction house east anglia
Hi Julian, great to hear your experience with Auction House East Anglia was made so easy by Mark and Jenny's honest and hassle-free advice! Best, Auction House
5/5
TrustpilotReally like the way they work as a company and as individual agents
I’ve bought quite a few properties through auction house and I really like the way they work as a company and as individual agents. I have a really good relationship with my North Wales agent and as a property investor, you couldn’t ask for more. He really understand me as a buyer and goes out of his way to get the deal done.
Hi Lee, thank you so much for the feedback. We strive to build strong working relationships with all of our clients, so it's fantastic to hear first hand that we're achieving this. All the best - Abi
5/5
TrustpilotAuction House North East - Review
Catherine at Auction House North East has been courteous, professional and unfailingly helpful throughout the sale process. She has dealt with everything in a timely and efficient manner from start to finish. I would highly recommend Auction House North East for the excellent service they provide.
Thank you Mrs Sharples for your review of Catherine & Auction House. We are so pleased to hear you found Catherine to be courteous & professional. Thank you for recommending us, we look forward to helping you again - Lauren
5/5
TrustpilotExpeditious job, excellently executed
A very speedy process was required to get the property into auction before the budget was required. Very impressed with the service and a final bid considerably above reserve. Very happy
Hi Greg, it's fantastic to hear that we were able to secure you a quick sale at a good price! Many thanks for taking to time to leave this review. Best, Auction House
5/5
TrustpilotGreat service from start to finish
Great service from start to finish! Adam and Melanie were constantly on hand to deal with all my queries.
Hi Shaun, Thanks for sharing your experience with the team in Sussex. All the best, Abi
5/5
TrustpilotSuch a great experience
Such a great experience buying at auction with Auction House Essex. I was very nervous to buy at auction…but after this I will only buy this way. It is so exciting! And these guys know their stuff…thank you to Andrew who was my phone contact on the day..very fast and efficient service. Top marks!!!
5/5
TrustpilotHighly recommended auction servive
I have worked with Robert Hurst from the Auction House on many occasions, and the one constant is that clients are always delighted with the result and enjoy the process. Robert and his team and professional and diligent and I look forward to finding opportunities to work with Robert in the future.
5/5
TrustpilotSamantha
Samantha - AUCTION HOUSE CHESHIRE
Hi Ray, congratulations on your auction purchase! Thanks very much for your fantastic review of Samantha in our Cheshire team. Best, Auction House
5/5
TrustpilotA daunting process made easy, thanks.
We were supported through the sale by Jenny and she was great. Having never sold a property let alone through an auction she guided us through and helped us have a successful sale. A daunting process made easy, thanks.
Thank you for your review of Jenny & Auction House; we are so pleased to hear Jenny helped guide you through the process. All the best - Lauren
5/5
Trustpilot7* service
Can’t thank the team at Auction House South West enough! The whole process was quick and easy. Thank you for helping me make the next step into property so easy!
Hi Brandon, it's great to hear that the South West team made your next step into property an easy one! Thanks for leaving a review. Best, Auction House
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