Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have recently started to use Jackson-Stops Weybridge…
I have recently started to use Jackson-stops Weybridge office.I am extremely pleased with the excellent property management services provided by Loren Pogue. I have been renting properties for over 20 years and a I can honestly say that Loren is one of the best I have come across & would like take this opportunity to personally thank her.
Shriyesh · 6 June 2024
Agent replied · 25 October 2024
Dear Shriyesh, thank you for your five star review, and we are delighted to hear that you had such a positive experience with our Weybridge branch and Loren in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotLeft high and dry by Jackson-Stops
15.0(27)ReviewsAllsale15team6communication5market4+2Sort byMost relevantNewestHighestLowestDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the …More+4Jackson-Stops Burford (owner)a year agoThank you Davina for your lovely review it was a pleasure working with you, the team at Jackson Stops look forward to marketing your next property in the spring.Lynette Williams2 reviews2 months agoI would highly recommend using Jackson-Stops Burford to sell your home. All of the staff are very nice to deal with our agent was Kathryn Anderson. Kathryn was fantastic throughout the sale, she makes the whole process easier . She is a …MoreJackson-Stops Burford (owner)2 months agoDear Lynette,Thank you for the kind review. Our job is made easier when we have beautiful homes and wonderful vendors to deal with. It was a pleasure working with you and we are glad your experience of Jackson-Stops Burford has been a positive one. Good look with the future and thank you once again for trusting us with your house.Paul Newman2 reviews3 months agoWe were delighted when Kathryn Anderson invited us to view a property in Burford, as we had been searching for our ideal retirement home for over 12 months. I must add, that keeping in touch with your agent is key in what has become a very …MoreJackson-Stops Burford (owner)2 months agoDear Paul,Thank you for your positive review, as you say it is very important to stay in touch with an agent you trust. We were just so pleased we were able to introduce you to an off market property that will hopefully prove to be your forever home. It was a pleasure working with you. Best wishes from everyone at Jackson-Stops BurfordKeiron Ferguson2 reviews7 months agoKathryn was superb throughout a difficult purchase due to planning issues and, given the time to resolve these, the rise in the value of the property. She acted with total professionalism and was focused on the purchase over 4 months. …MoreJackson-Stops Burford (owner)2 months agoDear Keiron,Thank you so much for the kind review, we are glad your experience with Jackson-stops Burford was positive. We are glad to hear that we were able to assist in securing your dream home. Very best wishes from all of us at Jackson-StopsDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the cost! LettingsThey were Jackson-Stops tenants, Jackson -Stops tenancy agreement, Jackson -Stops management, Jackson -Stops inventory, Jackson -Stops cleaners, and Jackson-Stops cleaners report.Tenants have trashed my house with £1000's damage and Jackson-Stops refuse to fight my corner unless I pay £60 per hr for admin and £450 for court days. To say I'm not impressed is an understatementIt was that bad when they left Jackson -Stops cleaners bill alone was £998 and it was recommended I needed new carpets and superkingsize mattress where the dog had p'd all over it! An example of how some things were left are attached
Davina · 11 November 2022
Agent replied · 25 October 2024
Dear Davina, we are disappointed to read your comments about your experience with Jackson-Stops Burford and we would like the opportunity to find out more. If you would like to speak to us please email social.media@jackson-stops.co.uk. Jo from the marketing team.
★★★★★ 5/5
GoogleExcellent from start to finish - professional, friendly & successful - many thanks to Toby, Guy, Trudy and all the team
Joanna · 1 October 2025
Agent replied · 8 October 2025
Thanks so much Joanna, and we really enjoyed working with you too!
★★★★★ 5/5
GoogleToby, Freddie, Guy & Trudy seamlessly delivered a very efficient and professional sale process of our forever home that didn’t stop with just finding a buyer. They advised on pricing, organised the particulars, a rush of viewings and managed offers. They then remained actively involved right the way through to exchange and completion.
The sale only came about because Toby went above and beyond to make an off-market potential purchase proposition a reality, for this we will always be eternally grateful.
If weighing up who to use selling your home, look no further. Jackson-Stops Lindfield are hands down the best agents in the area.
Jim and Carole Harding
Jim · 10 October 2022
Agent replied · 24 October 2024
Dear Jim and Carole, thanks so much for your kind words of praise, it's been a pleasure working together. Wishing you all the best from the team here at Jackson-Stops Mid Sussex.
★★★★★ 5/5
TrustpilotHelpful and diligent
The whole sales team at Jackson Stops - Ed, Sam, Emma and Kelly were so helpful with our recent purchase. They had scouted properties, and been good negotiators on our behalf. It felt like they took a real interest in helping us beyond our expectation. Highly recommend.
Rr · 4 November 2024
Agent replied · 22 November 2024
Thank you for your five-star review, and we are very happy to hear about your positive experience with your recent property purchase, and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotKatie in the Taunton office was just BRILLIANT!
We are English but based in Chicago and were looking to purchase a home in the South West of England as our UK base for our frequent trips 'home'. We were registered with several agents.Jackson-Stops in Taunton were very responsive via both email and over the phone and stood out from the rest. Once we had found a property to view, Katie in the Taunton office as lead agent was nothing short of brilliant! My father did the first viewing for us and Katie very kindly made a video of the property as part of the viewing and sent that to us. 36 hours later we hopped on a plane and with Katie's flexibility were able to view and then put an offer in on the house at the 2nd viewing. Throughout the whole process Katie was professional and knowledgeable and despite a sticky end of the chain snafoo we were able to exchange in the agreed timescales.Katie was also able to recommend an outstanding conveyancing team and with her guidance on the purchase, we really felt that she cared about us much more than a financial transaction. I would not hesitate to recommend Jackson-Stops in Taunton.
Mrs · 8 September 2022
Agent replied · 25 October 2024
Hi Mrs F P, it's wonderful to hear your thoughts about the "brilliant" service you received from our Taunton branch, and in particular Katie, and that you would not hesitate to recommend Jackson-Stops. Thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotJames and Ria from Jackson-Stops really are the best!!
James and Ria from Jackson-Stops Barnstaple sold our home this year and were fantastic!They were exceptionally professional - respectful and honest and carried the stress and hard work. My long term partner and I were separating and selling our dream home, we gratefully appreciated their warmth and kindness. They took some pressure off a very sad and challenging time for us both.I recommend their service unconditionally and award them 5 very big, fat 5 stars.Thank you Jan T
Jan · 3 November 2022
Agent replied · 25 October 2024
Dear Jan, thank you for taking the time to leave a review for James and Ria and we're delighted that you felt the service you received was professional, respectful and honest. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Property Managers
Margaret Heath is brilliant at managing our property be it minor repairs or complete refurbishment.She takes away the stress via her efficencyIt is about approachability and friendliness. All the staff at Jackson Stops are efficent and friendly and Margaret is typical of the Agency.We have been with them for many years and Margaret is a huge factor in why we will continue to use Jackson Stops.
Tim · 20 October 2023
Agent replied · 25 October 2024
Dear Tim, it's heartening to hear that Margaret has taken away the stress of managing your property and that all the staff at Jackson-Stops are efficient and friendly. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWe had a great experience selling our…
We had a great experience selling our house with Jackson-stops. Charlie and the team have been great.
Charles · 17 October 2025
Agent replied · 20 March 2026
Dear Charles, thank you for your five star review of Jackson-Stops. We are delighted to hear about your positive experience when selling your home and that you will definitely use us in the future.
★★★★★ 5/5
TrustpilotHave recently experienced outstanding…
Have recently experienced outstanding service from Jackson Stops in Woburn. Anthony, Neil and Tracy were all superb. Tracy has especially taken the time on more than several occasions to follow up with further information requested on particular properties and general knowledge of the areas we have been looking at which has been extremely helpful. Her professional approach and knowledge is second to none and we would definitely recommend using this agency in future and will use them ourselves when we come to sell again. My husband and I have both worked in this sector so are particularly impressed when we receive such an excellent service and the fact that Tracy went over and above her duties to help us. She is an asset to the company.
Amanda · 28 June 2022
Agent replied · 25 October 2024
Dear Amanda, thank you for taking the time to leave a five star review for our Woburn branch. We're delighted that you did and that you felt you received such superb, professional service from Tracy and the team.
★★★★★ 5/5
TrustpilotThe Jackson-Stops team in Shaftesbury…
The Jackson-Stops team in Shaftesbury were extremely efficient and professional in the handling of our sale as well as being lovely people to deal with. We were so pleased to have chosen them to sell our property, which incidentally sold within a week - couldn't be happier. Many thanks for all your efforts!
Mrs · 12 June 2024
Agent replied · 25 October 2024
Dear Sarah, we're so pleased you took the time to write a review about your experience with our Shaftesbury team, and we are delighted that you found them to be efficient, professional and lovely to deal with. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJonathan Weeks - Norwich office
We would like to thank Jonathan Weeks for his professionalism and support over what has been a very challenging period trying to purchase our next home. He was so kind and compassionate when our purchase fell through and has kept in touch throughout the period providing us with expert guidance and advice. As soon as something suitable came onto the market he was in touch and even though we didn't end up buying through Jackson-Stops, we would certainly recommend them to anyone wanting a truly professional end-to-end service.
Jennifer · 3 April 2022
Agent replied · 25 October 2024
Dear Jennifer, thank you so much for your five star review of Jonathan at our Norwich branch. We know how stressful moving house can be, despite not selling to you, his expertise and kindness clearly shone through! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotSienna is for sure the best agent we…
Sienna is for sure the best agent we have dealt with so far. She is very proactive, professional and problem solver, someone every company should consider to have in its team. We had a previous bad experience with another agency and she immediately decided to help giving us the right advices not to loose the property we liked. She did her best to deal with the documents quickly although some delays in terms of burocracy. We really appreciate her hard work, her efforts and her ability to act promptly. Well done!
Cristina · 1 April 2022
Agent replied · 25 October 2024
Dear Cristina, thank you so much for such a glowing review, we're delighted our communication, experience and hard work shone through! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleToby, Guy, Freddie and Trudy were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
Adam · 10 October 2024
Agent replied · 24 October 2024
It was so nice to work with you too Adam and thank you for your lovely review, its much appreciated!
★★★★★ 5/5
GoogleAmazing Agent this one, none of your cheesy sales chat, a relaxed non pushy sale.
Jane was so lovely and made the viewing so easy, her response rate to questions was brilliant and I highly recommend this agent.
Jane Poile - I salute you!! :)
Licia · 10 October 2024
Agent replied · 24 October 2024
Thanks Licia, this is very
Thank you so much Licia that is very kind of you!
★★★★★ 5/5
TrustpilotFirst-class service
From the start Jackson Stops provided a first-class service re my house sale. Their valuation proved spot-on, their photographer did magnificent job, the brochure was a real work of art and within hours of the house going on the market they had a dozen or so enquiries. The second viewing, by a couple with no change and no mortgage, resulted in a sale above the asking price. At all times Jacksons' staff, at both their Bridport and Dorchester offices, were responsive, friendly, professional and thoroughly pleasant to deal with. I can recommend Jacksons' wholeheartedly.
Michael · 31 March 2022
Agent replied · 25 October 2024
Dear Michael, we are delighted to receive such a glowing review of our Bridport and Dorchester team, thank you. We know that moving can be a stressful experience, we are glad to have been able to ease the process for you. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleToby and everyone at Jackson Stops Mid Sussex were enthusiastic, knowledgeable, concscientious and kind at what was a particularly difficult time for me to be selling. I was very pleased to be able to change my mind about estate agents!
I cannot recommend them highly enough.
Karen · 23 September 2024
Agent replied · 24 October 2024
Karen you are so kind and we were so pleased to have been able to help you during this difficult time. Your buyers are super lovely and I am sure they will love and cherish the house as much as your lovely parents did.
★★★★★ 5/5
TrustpilotCustomer Service Management Agency
Dealing with Peter Boguszewiczfrom the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.
Ezzie · 19 September 2024
Agent replied · 25 October 2024
Dear Ezzie, thank you for taking the time to leave a five-star review for Peter and the service you received. We are pleased to hear that you were dealt with promptly. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotA huge thank you
A huge thank you to Neil at the Woburn branch of Jackson-Stops - the sale of our house was not straight forward but he was incredibly patient in getting it over the line! During the viewings process he gave us great feedback, always followed up and discussed options with us. When we then had multiple offers, he guided us on the best way forward and then when it came to the actual sale process, he had the patience of a saint. Would wholly recommend!
LD · 18 February 2022
Agent replied · 25 October 2024
Thank you so much for your kind words and five star rating. We really appreciate you taking the time to share your experience with us, and we agree, Neil is a true asset to our team! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe best in the business
As seasoned house movers we have experienced estate agents across the range. Ria and James from Jackson-Stops North Devon are without a shadow of a doubt the best there are. We have never worked with such a professional, efficient and caring team. Their recommended photographer was exceptional, and they worked with us to produce a really beautiful brochure, presenting our home at its absolute best, resulting in 125 enquiries, and several offers, which they helped us to decide upon, resulting in progression to a successful sale, despite a very long wait for our buyers. When things got a bit tricky in the lead up to exchange, Ria was right there easing things along with the legal teams and the other estate agents in the chain, whilst communicating fully with us and our buyers. Jackson-Stops North Devon are the best in the business.
Twizzle · 17 February 2022
Agent replied · 25 October 2024
Dear Twizzle, thank you for your heartfelt review. We know how hard Ria and James work and are delighted their expertise and diligence shone through for you. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotReigate Team
The team in Reigate, in particular Tim and Louise, have been brilliant in helping to sell my flat. They have been very friendly, professional, accessible and proactive throughout and have really helped make the process as smooth as possible. They have gone out of their way to make sure I was kept informed of the status of the sale - speaking directly with me, my solicitor and my buyer on a regular basis and even dropped off a congratulations card after I had a baby! I would definitely recommend. Thanks for all your help.
Karen · 16 February 2022
Agent replied · 25 October 2024
Dear Karen, thank you so much for your heartfelt review, Tim and Louise will be touched. We're proud to hear how our Reigate team's professionalism and experience guided you safely through your sale. Congratulations again on the arrival of your little one. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat service
We appreciated the fast responses and the solution oriented approach of the team. Everyone was very kind and helpful.
Claire · 15 September 2026
Agent replied · 22 September 2026
Dear Claire, thank you for your five star review of Jackson-Stops and we are delighted to read about your positive experience.
★★★★★ 5/5
TrustpilotWe moved from Northumberland to Devon and dealt with Ria at Jackson Stops
We dealt with Ria at Jackson Stops, at what was a very busy time for estate agents at the end of the stamp duty window. She and her colleagues were excellent. First class communication skills and a diplomatic go between. A great balance of friendly and professional and happy to go above and beyond. An offer to save us an extra 30 miles drive at the end of our move by delivering keys rather than making us collect was very kind. I’ve dealt with many agents over the years. These are among the very best.
Mr · 1 February 2022
Agent replied · 25 October 2024
Dear Mark, thank you for taking the time to leave such a glowing review of our Barnstaple team! We're delighted Ria's professionalism shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotBest Lindfield estate agent
Many thanks for your professionalism and sound market advice. You’re a great team and fun to work with. We are delighted you have secured a fantastic result for us in terms of both price and speed of sale - it took less than 8 weeks from the start of marketing to exchange and a further 2 weeks to completion which smashed our expectations.
PHILIP · 26 September 2025
Agent replied · 17 October 2025
Dear Philip, thank you for your five star review of Jackson-Stops and we delighted to read about your fantastic experience. With best wishes from Jackson-Stops.
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