Every review we hold for the Mickleover office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving rented through Scoffield Stone for 12 years we decided to use them for the sale of a property. I cannot fault them. Queries answered efficiently and quickly. Paul, Alex, Claire and everyone we have dealt with have been professional, helpful and a pleasure to deal with. Thank you
Karen Williams
Stephen · 16 April 2024
Agent replied · 29 October 2023
Thank you, Karen. We really appreciate your kind words.
★★★★★ 5/5
GoogleIt has been an absolute pleasure dealing with Paul and the team. From valuation through to completion they have be thoroughly professional. Communication throughout the process has been first class and whenever questions needed to be asked they were very prompt to reply. Anyone wanting a 1st class service in the future at a reasonable cost I wouldn't hesitate to recommend. Many thanks.
Lee · 31 May 2022
Agent replied · 31 May 2023
Thank you Lee. Lovely words ... it's been a pleasure!
★★★★★ 5/5
GoogleFriendly, efficient and very willing to spend time helping us through our first time of letting out our property.
Thanks Natalie and Sally for very prompt replies even out of hours.
Louise · 16 April 2024
Agent replied · 26 August 2024
Thank you Louise, that's awesome!
★★★★★ 5/5
GoogleGreat service from Paul and the team at Scoffield Stone. We feel that we benefited from their skill and experience at every step of the process, especially at the end. The right questions to the right people makes all the difference!!
Well earned 5 stars 🙂PositiveResponsiveness, Quality, Professionalism, Value
Ben · 27 August 2021
Agent replied · 31 May 2023
Thank you very much for your kind words Ben, it's been a pleasure!
★★★★★ 5/5
GoogleGreat service recently from Sally, Natalie and team. Kept us updated through every step, much appreciated!
James · 16 April 2024
Agent replied · 26 August 2024
Thank you James, we really appreciate your kind words.
★★★★★ 5/5
GoogleScoffield Stone provided an excellent service , prompt and efficient .Everything handled in a good and professional manner , always been there for any enquiries. Highly recommended.Thank you Lisa,Sally and Natalie.
ŠêåBäšś · 17 April 2023
Agent replied · 31 May 2023
Thank you Eva. Very kind words. We wish you every success for the future.
★★★★★ 5/5
GoogleNot a reflection on Scoffield Stone but our sale and purchase was not an easy ride, made more difficult by our buyer. On reflection I feel the Scottish system is more “fit for purpose” by honouring an initial bid/missive and being held accountable for this, rather than hoping a bid under the English system is a gentleman’s offer and binding which in our case, was sadly not.
Scoffield Stone did support us along the way in order to iron our several issues and we would use them again bearing in mind the knowledge we have now accumulated along our journey. Thanks again to all Scoffield Stone staff.PositiveResponsiveness, Value
Robert · 27 August 2021
Agent replied · 31 May 2023
One of the most challenging transactions we have experienced in a long time. You both have the patience of Saints! After many obstacles and sleepless nights we get there in the end, now you can relax in your beautiful new home. Thank you guys.
★★★★★ 5/5
GoogleWe have been very happy with Paul's service as well as his team's. They were extremely responsive and understanding of our position. We feel we were good negotiators on our behalf. They supported us by doing the viewings themselves and they always went the extra mile to help us.
During the long months of waiting for the local searches, they did their best to keep the parties motivated.
I definitely recommend Scoffield Stone.PositiveResponsiveness, Quality, Professionalism, Value
Ana · 27 August 2021
Agent replied · 31 May 2023
Thank you Ana, it was an absolute pleasure. Best wishes and every success from the whole team.
★★★★★ 5/5
GoogleSally and Lisa have both been so friendly, responsive and helpful since I moved into the property a few weeks ago. The shower was leaking and they had a plumber out in less than 24 hours and it was fixed on the spot. Thanks ladies!
Charlotte · 16 April 2024
Agent replied · 1 October 2023
Thank you for you feedback, Charlotte. It is very much appreciated.
★★★★★ 1/5
GoogleBlonde women who works there is too involved in who parks near her car! Yes I saw you glaring at me through the window as I was trying to park.
Try doing some work
Michael · 16 April 2024
Agent replied · 29 August 2023
Hi Michael. Thank you for your comment, however, I'm under the impression this isn't business related. If you have a grievance with something that you have witnessed then please would you mind addressing that with the office directly. Equally, would you mind taking this review down. Again, it is unrelated to the business.
★★★★★ 5/5
GoogleSally and Olivia communicated with and were very responsive to any issues that arose at my rental property. Really great agents.
Val · 16 April 2024
Agent replied · 26 August 2024
Fantastic. Thanks Val! :)
★★★★★ 5/5
GoogleThey're a friendly team. Always try to help and are very flexible. They were willing to come up with helpful solutions in the difficult situations covid posed to us living far from the house we were selling. They were often more helpful and responsive than our solicitors.PositiveResponsiveness, Professionalism
Karen · 27 August 2021
Agent replied · 31 May 2023
What lovely kind words. Thank you so much. All the very best to you guys ... give us a shout if you're ever up this way again.
★★★★★ 5/5
GoogleThe team at Scoffield’s went above & beyond with repeated efforts to facilitate the sale of our home during a difficult period due to Covid & not the most straight forward of sales . Truly amazing service from beginning to end , highly recommend. THANKYOU TEAM !PositiveProfessionalism
Stephanie · 27 August 2021
Agent replied · 31 May 2023
Yes, that was most definitely a complicated case. So happy to get it over the line for you. Enjoy!!!
★★★★★ 5/5
GooglePaul Morris from Scoffield Stone was exceptional he gave us awesome service and can only highly recommend them.
Joanna · 16 April 2024
Agent replied · 29 October 2023
Very kind words indeed, Joanne. Thank you so much 😊 …
★★★★★ 5/5
GoogleI was really impressed when I found Scoffield Stone did the homework like property history, valuation of other houses in the area when he came to value our property. It was brilliant as we sold our property within days of being on the market.
Madhubrata · 31 May 2021
Agent replied · 31 May 2023
Thank you Mr Hazra. You're a little 'out of patch' to help you next time, so all the very best to you and yours.
★★★★★ 5/5
GoogleNatalie and Lisa at Scoffield Stone have made my moving experience both seamless and positive. They have always responded to my queries quickly and sent all relevant documents for me to complete with plenty of time.
The property I am letting from them is in excellent condition and I know I can go to the with any issues.
Thank you again
Alex · 31 May 2022
★★★★★ 2/5
GoogleNot a bad estate agents as they go, but they need constant pushing to get things done..it's a 'If you don't contact them, they don't contact you' scenario. Selling on Mickleover Manor we thought they would know it's querks..but they didn't. We felt we could have done better ourselves..next time we will.
Martin · 17 April 2023
★★★★★ 5/5
GoogleAbsolutely fantastic estate agents. Lovely, welcoming and caring staff who are always willing to help and go the extra mile.
Megan · 17 April 2023
Agent replied · 26 August 2024
Thank you Megan, we appreciate your kind words.
★★★★★ 1/5
GoogleIf a could give 0 stars I would. Was supposed to have someone come round the house yesterday... waited in all day, nobody showed up. No phone call, no email. Terrible, terrible service.
Jamie · 31 May 2020
Agent replied · 31 May 2023
Hi Jamie, you are absolutely correct, we WERE due at 2.30pm yesterday. I currently don't know why the inspector didn't make the appointment and am investigating this. They will be in touch directly to discuss this with you. I would ask though, as this is a first event, that you give us a little benefit of the doubt.
★★★★★ 5/5
GooglePerfect estate agent went round a property. They were professional wore masks and sanitise and cleaned the areas when we entered and left .
Cam · 31 May 2021
Agent replied · 31 May 2023
Thank you for your kind words Cam, it is much appreciated.
★★★★★ 5/5
GoogleAbsolutely excellent team, polite, responsive and genuine. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Emily · 27 August 2022
Agent replied · 31 May 2023
Emily, thank you so much .... see you in a couple of years 😉 …
★★★★★ 5/5
GoogleVery helpful staff when enquiring about a particular property. Good website layout & navigation
Jill · 6 June 2022
Agent replied · 31 May 2023
Great feedback, thank you Jill.
★★★★★ 5/5
GoogleExcellent supportive handling of the very quick sale of our property with great sales detailsPositiveResponsiveness, Quality, Professionalism, Value
Judith · 27 August 2021
Agent replied · 31 May 2023
Thank you so much for your kind words Judith, it was a pleasure.
★★★★★ 5/5
GoogleVery helpful staff when enquiring about a particular property. Good website layout & navigation
Jill · 27 August 2021
Agent replied · 26 August 2024
Great feedback, thank you Jill.
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