Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCustomers Service at its best.
We unfortunately experienced many delays with our sale process with various issues down the chain.But of huge importance is the fact that the property we were purchasing was being marketed by Knight Frank who were very supportive especially when one considers they were not our selling agents; but representing the sale of the property we planned to purchase. One lady in particular Fiona was remarkable who kept tabs with each and every movement and was giving updates regularly and being extra mindful of how delicate and stressful the situation had become. If you are looking to sell your property go with Knight Frank, customer service above and beyond!!
Michael · 17 January 2024
★★★★★ 5/5
TrustpilotHenry - Knnight Frank
Henry is our property manager; he is always extremely swift in responding, and effective at generating the necessary action to ensure any problem we have is resolved efficiently. He is also very kind and genuine.
Dan · 15 September 2024
Agent replied · 27 October 2024
Thank you very much for your kind words Dan. I pray I continue to deliver high quality service to you as a Knight Frank Client and continue to give my best as your property manager. Thank you once again.Henry
★★★★★ 5/5
TrustpilotThank you to Regvita B
Thank you to Regvita B. for all her support & help through my (little) technical glitches at my flat. She is always available and comes back to me really quickly which is much appreciated. A
AURELIE · 13 September 2024
Agent replied · 27 October 2024
Thank you for your feedback and its my pleasure assisting you, please do not hesitate to contact me should you require anything else.Regvita
★★★★★ 5/5
TrustpilotWe recently purchased our house through…
We recently purchased our house through Knight Frank Clifton. Rachael Hancock and team supported us on the sales progression. She kept us informed and chased the vendor when necessary to keep momentum during conveyancing. Rachael and team were professional and responsive.
Jerry · 2 June 2024
Agent replied · 27 October 2024
Many thanks for taking the time to leave a review. It was a team effort with yourselves to get this across the line. We hope you will be very happy in your new home.
★★★★★ 5/5
TrustpilotKavita and Katie are great.
NA · 5 October 2026
Agent replied · 10 October 2026
Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help.
Kind regards,
Katie
★★★★★ 5/5
TrustpilotExcellent Experience
I worked with the Knight Frank team to get my property marketed and rented over the last few months. I interacted with a number of their team members (Zara, Stefanie, Allan- Ongoing Property Manager) during this time and found them all to be very professional and responsive to my needs. I genuinely felt they were looking out for my best interest and not simply trying to find any tenant. I would recommend their services to a potential client.
JF · 21 November 2024
Agent replied · 22 December 2024
Thank you for your kind words Jumoke, and it was a pleasure finding you a tenant.We look forward to continuing to work with you. All the best,Kavita and the Ascot team
★★★★★ 5/5
TrustpilotExcellent service from Knight Frank
Excellent service from Knight Frank . They have been looking after my property for many years . Always sending me necessary emails and updates regarding my flat . Thank you to Regvita Burdiniene and Charlotte Maclean and the lettings team . Everyone very professional and helpful.
Maryam · 13 February 2024
Agent replied · 27 October 2024
Thank you for your kind words Maryam. It has been a pleasure to assist you with your renewal and to manage your property. Please don’t hesitate to contact us should you require any further assistance.Regvita and Charlotte
★★★★★ 5/5
TrustpilotSummer White - helpful and responsive in our Lettings process
Summer was really helpful when arranging to view the property with my partner and following this, she was has been very responsive in facilitating the process of letting the property. Thanks for your help so far Summer!
Stephanie · 1 August 2024
Agent replied · 27 October 2024
Dear Steph, thank you for your kind words, I am delighted to have found a great home for both of you. Best wishesSummer
★★★★★ 5/5
TrustpilotJamie Vass
Jamie Vass and the KF team supporting him were excellent. Jamie was extremely efficient ; excellent re his communication ; very thorough; quick and responsive ; all executed with a warm and charming style. A credit to KF. And an excellent rental outcome. Gavin
Gavin · 23 March 2024
Agent replied · 27 October 2024
Thank you Gavin. It was a pleasure assisting you and I do hope everything is going well. Thank you again. Jamie
★★★★★ 5/5
TrustpilotExcellent service from Knight Frank
We have had an excellent experience with Knight Frank that we are using as our agent for renting out our appartment. In particular Louna has been very proactive and helpful and I would strongly recommend her services.
Julien · 31 July 2024
Agent replied · 27 October 2024
Dear Julien and Mervy, Thank you for your kind words. It was a pleasure helping you on this occasion. Best wishes,Louna
★★★★★ 5/5
TrustpilotExtremely professional and helpful…
Extremely professional and helpful throughout. Catrin Baker has been particularly impressive in the speed and supportiveness of her responses. It makes us as tenants feel very looked after and that we will be safe and happy in our new flat
Jonathan · 6 June 2024
Agent replied · 27 October 2024
Dear JonathanIt has been a pleasure to help you with your move. I am here to help should you need anything further.Kind regardsCatrin
★★★★★ 5/5
TrustpilotAlways there for us
Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.
Marian · 7 April 2024
Agent replied · 27 October 2024
Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.
★★★★★ 5/5
TrustpilotProfessional, friendly and helpful
From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.
Customer · 13 September 2024
Agent replied · 27 October 2024
Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James
★★★★★ 5/5
TrustpilotVery positive experience!
Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!
Ed · 13 November 2024
Agent replied · 22 December 2024
Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines
★★★★★ 5/5
TrustpilotTop guys always willing to help
Top guys always willing to help. Efficient and proactive.
Ethereal · 3 September 2026
Agent replied · 22 September 2026
Thank you ever so much for your kind words. It is pleasure assisting you!
Knight Frank Kings Cross
★★★★★ 5/5
TrustpilotGreat Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Alexander · 30 June 2024
Agent replied · 27 October 2024
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
★★★★★ 5/5
Trustpilotmove-out
Alfie Rippon has been incredibly responsible and polite throughout the entire process of my move-out. He was extremely helpful and made everything so much easier. I really appreciate his professionalism and support!
BINGYUAN · 2 October 2024
Agent replied · 27 October 2024
Dear Bingyuan,Thank you for the review and kind words. I’m glad I was able to assist with this process.All the best,Alfie
★★★★★ 5/5
TrustpilotEhteshaam has been a great help he…
Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.
Denise · 1 November 2024
Agent replied · 27 October 2024
Thank you very much for your glowing review Denise! I am glad I could be of assistance to you and your company. Please feel free to contact me for any queries you may have in the future.Ehteshaam
★★★★★ 5/5
TrustpilotDaisy is very attentive
Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.
Johnwbalsdon · 18 June 2024
Agent replied · 27 October 2024
Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.
★★★★★ 5/5
TrustpilotBeth was amazing
Beth Tighe has been one of my favourite agents as I looked for a new home. She took time to understand our needs, was patient and even put up with my abruptness and over excitement!
HD · 8 August 2024
Agent replied · 27 October 2024
Thanks for your kind review Has. It was delightful working with you, and no doubt we will cross paths in the future! Best, Beth
★★★★★ 5/5
TrustpilotKnight Frank are an excellent company…
Knight Frank are an excellent company and are very professional in all they do. Our representative from Knight Frank was Chanell Quire who is truly amazing. She was always responsive, chased up both myself as the Seller and was always speaking to the buyers to make sure that everything that needed attention was being done. She chased up the lawyers as well when necessary. I recommend her highly as well as Knight Frank. I would always use them in the future. Top class professional service.
Stan · 24 September 2024
Agent replied · 27 October 2024
Dear Stan,Thank you so much for your feedback. I’m glad we got you the result you wanted. It’s been a pleasure representing you in the sale of your home.Wishing you the very best, and please let us know if we can be of further assistance in the future.Kind regardsChanell & the Knight Frank Hampstead & Belsize Park team
★★★★★ 5/5
TrustpilotSuper Prime Rental Search
I recently had the pleasure of working with Jamie-Leigh and Amy and I cannot recommend them highly enough! From our very first call it was clear that they are expert in the super prime lettings property market. Their knowledge, professionalism, and dedication was truly exceptional.They went above and beyond to ensure that every property we viewed met my high standards. They were able to provide exclusive access to some of the most sought-after properties in the area. This level of service is truly unparalleled.Throughout the entire process, they were always available to answer my questions and provide valuable insights.If you are looking for super prime property lettings agents who are knowledgeable, professional, and truly cares about their clients, look no further than Jamie-Leigh and Amy.They are simply the best in the business!
Katharine · 23 September 2024
Agent replied · 27 October 2024
Dear Katharine,Thanks so much for your kind review, it really means the world to us.It was a pleasure to assist you with your search and I look forward to working with you again in the future! All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
★★★★★ 5/5
TrustpilotGreat Experience with Knight Frank
Charles Olver at Knight Frank Chelsea is a great agent to have worked with. Always professional, nice and oriented towards a great buying/selling experience, I highly recommend working with Charles if you are looking for a property in the Chelsea area. Thank you!
Friedrich · 8 March 2024
Agent replied · 27 October 2024
Thank you, Friedrich. It was a pleasure working with you. We look forward to working with you and the family again soon. Knight Frank Chelsea enjoyed working with you.
★★★★★ 5/5
TrustpilotI have had Knight Frank as my letting…
I have had Knight Frank as my letting agents for years and they have been excellent as has Henna Ellahi has been most helpful and efficient with my recent request -thank you! Hilary SH
Hilary · 19 August 2024
Agent replied · 27 October 2024
Thank you Hilary for your really kind review. It was a pleasure assiting you and I am so pleased we got everything sorted. Thank you again. Henna
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