Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had expected to find a lovely flat in southwest London for my family to live in, and a great apartment recommend by Zain who provided almost everything I need not only from the beginning when I was still in Switzerland, even also after arriving in London for the flat, is even better than I had hoped, Zain made an unforgettable memories for me, for my family as well. I strongly recommend you to contact Zain if you want to find a good flat in London, and I believe Zain will not make you disappointed.
Shutao · 24 October 2020
Agent replied · 23 October 2024
Hi Shutao
Thank you for your kind words and entrusting John Joseph to find a place for you in London. It was a pleasure dealing with you.
★★★★★ 5/5
GoogleWe have been renting with John Joseph for over two years now and are very satisfied. Zain, our estate agent, is always reachable if we need anything, and has even been supportive in taking a stand when the water heating of our building was repeatedly mismanaged. The agency also uses a simple online portal to report any issues, and whenever we have reported anything, prompt action is taken. Zain also was kind and direct when it came to the process of renting the place (as many others were looking at the same property).
We tried to think of anything they could improve on and literally could not think of anything.
Muza · 15 November 2025
★★★★★ 5/5
GoogleI let my apartment out with John Jospeh and have been nothing less than impressed. Zain has been attentive and thorough throughout, marketing and letting the properly in a matter of weeks - even helping me sort our an EICR ahead of the tenancy in such short timeframes. And even better my tenant was thoroughly impressed with their experience too. Highly recommend. Thank you John Joseph!
Connie · 17 April 2022
Agent replied · 23 October 2024
Thanks for your 5 star review Connie! Was a pleasure dealing with you. We wish you all the best as a landlord and we are only a phone call away should you need anything!
★★★★★ 5/5
GoogleWe just tried few Lettings Agents to let our self contained studio. JJ Lettings were very responsive met us promptly lined up prospective tenants and closed the deal in weeks. Way ahead of the other agents. We found this agency very professional and efficient. Service was excellent without much red tape forms etc! Simple. Professional. Effective efficient. Throughly recommend it to all prospective landlords.
Suneel · 17 April 2022
Agent replied · 23 October 2024
Thank you for your review Suneel. We pride ourselves on efficiency and professionalism, whilst going the extra mile for clients
★★★★★ 5/5
GoogleExcellent service, really knowledgeable, very professional and genuinely feels like they want to help you to find a perfect home instead of just making money from you. So much thankful and grateful to Zain , he is so honest , kind hearted and really a man of his words who helped us and always goes the extra mile to deal with anything. In other word I can say Zain is a gem of a person, he made things easy, quick and smooth for us. I am also sharing my experience with other people and recommends about Zain and John Joseph services. Thanks to Zain and John Joseph for their prompt assistance.
Asif · 24 March 2023
★★★★★ 5/5
GoogleTheir customer service is amazing. Zain has been helping me with the process of securing my new flat. He went above and beyond to ensure that everything goes well. His colleagues are also great. Today they all gave me a Welcome Box when I collected my keys. All my queries were dealt with and they also helped me with the meter readings. They are all friendly, professional and efficient. Thank you all for your excellent customer care. Ida
Pcs · 24 March 2023
★★★★★ 5/5
GoogleI am very happy with John Joseph service and highly recommend them. To be honest their customer service is amazing and very professional. They work quickly and do not waste the time. Especially Zain is a very professional and wonderful person. In the future, I will introduce and recommend more Chinses society to John Joseph!
Swe · 17 April 2021
Agent replied · 23 October 2024
Hi Swe Swe - thanks for your kind words. It was a pleasure to work with you and hopefully we can continue to provide you with an excellent service. Welcome to the John Joseph family!
★★★★★ 5/5
GoogleWhen I met Zain for the first time, I knew he was different to other agents I came across recently. His professionalism, good manners, even the way how he dressed for our flat viewing meeting, made me feel I was important as the potential tenant. Being around him is a pleasure, he is very polite and well-spoken man. He was really interested to know more about me, making sure I was the right candidate to present to the landlord - and that tells me, he cares about his client as well. During the flat viewing he was honest about positives sides and also some downsides, I didn't feel pressured to make decision, even though from the beginning I fall in love with the place. I really wanted that flat and I trusted Zain, he was the right person to make my dream came true.
Through the whole process the communication was more than perfect, every question I had was answered straight away. During the stressful formal references/credit checking, Zain was available to give me an update at any time.
He organised everything quickly and within 2 weeks I was introduced to the landlord as a new tenant of beautiful studio flat in Raynes Park.
Maciej · 24 March 2022
★★★★★ 5/5
GoogleThank you Zain for the professional handling of the recent rental you set up on our behalf. For your advice, help and support. The transaction from start to finish was smooth and stress-free. I highly recommend this family business John Joesph. Many thanks Zain.
Jan · 17 April 2022
Agent replied · 23 October 2024
Thank you for the kind words Jan, it was a pleasure dealing with you both hope you are settling in well!
★★★★★ 5/5
GoogleSuper happy with these guys! I was in a hurry to find somewhere new and they were super quick to help! Everything was handled professionally, whilst also making sure to keep me updated. Zain made sure to answer all my questions promptly and …
A · 17 April 2021
Agent replied · 23 October 2024
Thanks for your kind words Areeb! We at John Joseph always strive to go above and beyond for our clients and customers. Hope you are enjoying your new place
★★★★★ 5/5
GoogleHighly recommend John Joseph Lettings. Amazing service. Nothing was too much trouble for Zain who went above and beyond to make the moving process smooth, seamless and stress-free. Thank you Zain and John Joseph.
James · 17 April 2022
Agent replied · 23 October 2024
Thank you James for the kind words and hope you are both settling in well!
★★★★★ 5/5
GoogleJohn Joseph Estate agency gave me one of the best agents, Zain. He was able to get my brother and I the most amazing apartment in London for our budget and he has been an excellent help to us, he always answers our questions with the answers we are needing, and is a truly friendly and awesome guy to know. I highly recommend this agent and agency if you are looking to find a new place or even to find your first place... Thank you again, great service
Jayde · 17 April 2022
Agent replied · 23 October 2024
Thanks for your kind words Jayde! Was a pleasure dealing with you and your brother
★★★★★ 5/5
GooglePleasant experience starting from arrangements for multiple viewings, documents and checking us in with nice little welcome gift. Thank you Zain for such professionalism and providing quality service in such short time. Really appreciate …
Nag · 17 April 2021
Agent replied · 23 October 2024
Thank you Nagaraju for your kind words and for recommending us!
★★★★★ 5/5
GoogleSo grateful for Zain who helped us at every step of the renting process. He made it as easy and quick as it could be. Welcome package was a nice gesture, too. Thank you Zain
TUĞÇE · 17 April 2021
Agent replied · 23 October 2024
Thank you for the kind words! We continually strive to make the renting process as seamless as possible for clients and customers
★★★★★ 5/5
GoogleWe're happy to deal with this agency and especially thanks Zain helping us to rent a house successfully from overseas. As a new comer to UK, his prompt response and follow up for the issue of the house always make us feeling peace of mind and much easier to settle down. I recommend their services & Thank you John Joseph!
Phyllis · 17 April 2022
★★★★★ 5/5
GoogleI liked dealing with Zain, who was very approachable and attentive to the needs of letting out my property!
He was on time and responded quickly to any missed calls.
His straightforward no nonsense approach was far better than the fast talking sales techniques I've endured over the years with countless other estate agents!
No fuss contracts and easily digestable.
I recommend their services & Thank you John/Joseph!
Jamie · 17 April 2022
Agent replied · 23 October 2024
Thanks for your kind works Jamie. John Joseph continually strive to ensure they are able to provide the best client/customer service. Wish you all the best!
★★★★★ 5/5
GoogleGreat and trustworthy, the agent Zain was very friendly and helped us find a lovely flat.Definitely would recommend.
Paula · 17 April 2022
Agent replied · 23 October 2024
Thanks for your kind works Paula. We hope you have settled in well!
★★★★★ 5/5
GoogleReally great experience finding and renting a property with John Joseph. The process was so quick and easy. Zain has been particularly helpful and understanding with any queries we have had and made the move seamless. He is still always there for queries on the property. Would definitely recommend!
Alice · 24 March 2022
★★★★★ 5/5
GoogleAll went smoothly. Excellent agent and highly recommended
Effective in negotiations and closing the deal
Usman · 24 October 2020
Agent replied · 23 October 2024
Hi Usman
Thanks for your kind review. We hope we are able to assist you again in the future
★★★★★ 5/5
GoogleHave a very positive experience signing a tenancy contract at their office.
Met a very smart & understanding estate agent, Mr. Zain Janmohamed who helped us solving all issues & concerns about the contract.
Believing signed a fair contract for both parties: tenants & landlord.
Best experience I had with an agency.
Really recommend this agency & this agent!
Shabnam · 24 October 2020
Agent replied · 23 October 2024
Thank you for your kind words. John Joseph pride themselves on providing an excellent service. Please do not hesitate to contact us with any queries you may have.
★★★★★ 5/5
GoogleIt was my pleasure to use John Joseph they were so professional experienced and honest in their work & to do their job To please their clients , I am so happy to use their agent, so hard working people in the best way they could in …
Julnar · 17 April 2021
Agent replied · 23 October 2024
Thanks for your kind words Mrs. Alsaffar - a pleasure having you as a client of John Joseph
★★★★★ 5/5
GoogleJohn Joseph have been great agents for us. They work professionally and efficiently and seem to treat our tenants well. They have also been flexible with any requests we have made and have taken the time to know us and our property well.
Talia · 23 March 2024
★★★★★ 5/5
GoogleWhen all my hopes for finding new accomodation were turned toward the online markets like Open Rent, Spare room, Right move etc, only with John Joseph Ltd I was able to have a viewing and have a contract signed. …
Sanja · 17 April 2021
Agent replied · 23 October 2024
Thank you for your kind words Sanja!
★★★★★ 5/5
GoogleExcellent service ! Very dedicated and and helpful staff . I highly recommend it.
Special thank you to Mr Zahin for his great service and support
Excellent thanks
Omar · 17 April 2022
Agent replied · 23 October 2024
Thanks for your review Omar! We always aim to go above and beyond
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.