5/5
Problem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.

Trusted Agent profile · Merton
★★★★★
1,576 reviews across 2 platforms
Hampton House High Street, London, SW19 5BA, Merton, SW19 5BA
Part of Hamptons, see every office.
Hamptons's office in Merton, at Hampton House High Street, is rated 4.3 out of 5 across 1,576 reviews on two platforms, including 157 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hamptons Wimbledon Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
Every review we hold for the Merton office, from every platform, shown as written. First names only.
5/5
Problem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
1/5
Horrible Customer service and rude…
Horrible Customer service and rude estate agent
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
Dawn always offers a prompt and…
Dawn always offers a prompt and efficient service for Hamptons, when we encounter any issues with our rental apartment. The issues (not that there have been many) are dealt with professionally and in a timely fashion. 5 star service
5/5
Property management
Property management. Always keeps us up to date. Quick responses.
5/5
Excellent service - very helpful and professional staff - and a successful sale
Thank you for your review. Customer service is very important to us and we are thrilled to hear our Wimbledon office provided you with a 5* service. In particular, it is wonderful to hear the team were helpful and professional throughout. We take great pride in our people look forward to sharing your review with the team, thank you again!
5/5
Great customer service
Perfect service provided by Melanie at the Bath office. Prompt resolution to an internet access issue. Was available and easily contactable during the process.
1/5
Not a care in the world
Not a care in the world - emailed them about a flat in Wimbledon (via Rightmove)... walked past their office, saw them sitting in there chatting and laughing. Received no call back, no email. HOPELESS and obviously not interested at all.
5/5
April K. Her surname (not written here) says it all!👍
April K., senior property manager provided us with really quick responses and follows up everything. I have found it very very easy to deal with her. Very helpful indeed.
5/5
I have used Hamptons for the last three…
I have used Hamptons for the last three rental houses and cannot rate them highly enough. The whole team are so helpful. communication is excellent and nothing is to much trouble. A thoroughly professional property management company. Thanks all.
5/5
Cheerful professionalism
The cheerful professionalism of the Hamptons team is a difficult thing to match. The competition must feel challenged.Rebecca Ellie and Molly each continue to excel and I have no doubt that this team will achieve at the top level.
5/5
Really helpful and kind property manager
Had a very good experience with our property manager, Sarita Sainsbury. She has always been of great assistance, replying very quickly to our inquiries, even after the tenancy has ended. Always pleased with her kind and great service.
4/5
Quality of service
Jennifer Powell provides a very good link between myself and my current tenants.
5/5
CDM has dome the good job with painting
5/5
Great professional service from Gemma…
Great professional service from Gemma Ward at Hamptons. Nothing was to much trouble and her background research to present the most economical solution for the problem was exlemplery.
5/5
I have a great experience with…
I have a great experience with Hamptons, whenever I needed it I was promptly attended to by Rebecca Hitchman who was very polite and attentive, responding immediately and sent solutions to all my requests.
5/5
Excellent service
Excellent serviceDelightful to deal withI cannot fault Charlie
5/5
Great rental service and property mgt…
Great rental service and property mgt service
5/5
April Keane provided excellent and…
April Keane provided excellent and outstanding personalized service. She truly demonstrated her care and attention. I would work with her on this service anytime above anyone else.
5/5
Great service from Samantha H. and team!
During the 3 years of our tenancy, we only had a couple issues - but the communication was fast, and they were always able to fix in a timely manner, even on bank holidays.
5/5
Thank you Hamptons
I was very impressed with Hamptons support during the sale process. Their follow up has also been brilliant and I've really appreciated their advice on how different renovation options would affect the value of the property.
5/5
I had a great experience with Hamptons
I had a great experience with Hamptons. They were fast, dedicated, helpful and friendly. Our agent, Kat, from the Blackheath branch, was wonderful. Nothing was too much and she was lovely. I am recommending them/her to everyone I know!
5/5
Letting and Property Management
Hamptons handled the letting and subsequent management extremely well
Thank you for leaving us a review, we are delighted to hear you had a positive experience with us and look forward to assisting you again in the future.
5/5
David Whiting has gone over and beyond…
David Whiting has gone over and beyond what I had expected. It has been a pleasure to have someone so reactive to questions and problems.
5/5
Stress free Management! Fabulous team at Hamptons Lettings…
Fabulous team at Hamptons Lettings Stratford Upon Avon. Highly recommended for management of your property. The Team are excellent. In my 3rd Year of management, really is a low stress way to let your property.
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Tell us what you need and we'll put you in touch. Hamptons Wimbledon Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.