Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFuller Gilbert was pro-active and responsive throughout our search for a new home. They had extensive and useful contacts in the areas we liked and swiftly focused on what was likely to be the right kind of home for us, making enquiries on our behalf. Viewings were arranged swiftly and without fuss and, despite the speed of the market, we never felt undue pressure. Both Matthew and Jay were always keen to keep us informed and dealt with our requests in a professional and friendly way. They certainly helped to make the process of buying our home as stress-free as possible and we would thoroughly recommend Fuller Gilbert. They are agents of integrity with a great deal of local knowledge and expertise. Our purchase was very straightforward, which was a reflection of their transparency with all parties and excellent communication skills.PositiveResponsiveness, Quality, Professionalism
Jane · 23 October 2022
Agent replied · 22 October 2024
Dear Jane,
Thankyou previously taking the time to leave us a positive Google Review, very much appreciated!
★★★★★ 5/5
GoogleI highly recommend Fuller Gilbert for the professionalism, responsiveness, and excellent service. They are fantastic and respectful as team. My experience with Grant and specially Matthew was beyond the words that can’t explain highly enough.
I have bought my property in west Wimbledon (April 2022). Matthew helps and support me professionally and kindly through out the process from start to finish. He recommended the great and proficient Mortgage broker as Kellye who sort out my mortgage with best option in just couple of weeks. I’m so happy with what I purchased, I much appreciate for all done Matthew for me and big thanks to the rest of team, Grant, Jay and lovely lady who I think called Sally, at Fuller Gilbert the most honourable agent in Raynes Park. Wishing you all the best, which make world better place to live with your kindest and positive energy
Thank you
Z · 23 October 2022
Agent replied · 22 October 2024
Thankyou for taking the time to leave us a Google Review, I know the whole team will be thrilled to hear this feedback!
It is amazing to hear you received a 5* service from the whole team in West Wimbledon and all the very best!
Thankyou again for taking the time to leave us a positive review!
★★★★★ 5/5
GoogleUsing Fuller & Gillbert was the best decision we made in our search.
Extremely professional with an unprecedented knowledge of this market.
Jay responds quickly and works smart on your behalf.
Don't bother with the other agents unless you want to do all work yourself and be sold into something you dont want or need.
We learnt this the hard way.
We felt as if no other agent actually listened to what we wanted.
I would highly recommend them for a smooth and excellent service.
Thank you for your time and patience with us Jay, we sincerely appreciate all your hard work.
Fantastic people to work with!
Sammir · 23 October 2022
Agent replied · 22 October 2024
Thankyou for the amazing google review! Jay was over the moon to read this! External feedback is vital within our industry and we really appreciate you leaving us a review! Best
★★★★★ 5/5
GoogleI would recommend Fuller & Gilbert to anyone without hesitation!!
The service we received was second to none. In our 4 month search we reached out to most if not all established estate agents. I can honestly say Fuller & Gillbert are the best. They know the market extensively, Jay is simply amazing. Do yourself a favour and contact him today if your looking, trust me it will be the smartest move you have made in your search.
He made all the right enquiries on our behalf, they are so established in the area and have the right contacts. He was working tirelessly for us untill we found our dream place. Simply cannot praise them enough.
So refreshing after all the high street agents that tried so hard to sell us into something that wasn't at all right for us.
Jay knew from the start what we wanted, he completely understood our requirements and at no point did he make us feel like we should settle.
We are so impressed with the service we received. A massive thank you to the entire team at Fuller & Gillbert in Wimbledon Village.
You are amazing at what you do!!
Faria · 23 October 2022
Agent replied · 22 October 2024
Thankyou for the google review Faria!
Jay was very happy to see this and wishing you all the best for the future!
★★★★★ 5/5
GoogleOur experiences dealing with Matthew and the whole team at Fuller Gilbert have been nothing short of excellent! I can’t speak highly enough of Matthew - he was so dedicated in finding us our perfect home and we always felt like we were getting a bespoke personal service catered to our requirements as buyers.
We honestly feel his help and support throughout made all the difference to not only securing the property but made, what would have normally been a stressful experience actually an enjoyable one! He is a very warm and personable individual, not to mention hugely knowledgeable in the local market and highly skilled in guiding us through every step of the process; from that very first call where he arranged that first viewing, to picking up the keys and getting into our lovely new home in time for Christmas!
So a very big thank you to Matthew, Grant, Sally and the rest of the team in Raynes Park. They are an absolute pleasure to deal with and they deserve every success!!PositiveResponsiveness, Quality, Professionalism, Value
Jennifer · 23 October 2022
Agent replied · 22 October 2024
Thank you so much Jennifer!
We hope you are enjoying your new home and your wreath making is a hit!
★★★★★ 5/5
GoogleHad an amazing experience with Fuller Gilbert when renting my most recent flat. The whole team was quick to answer any questions and very kind. They helped me find the perfect flat and were able to get all the paper work done in a matter of a few days. Need to give Dominic a special mention for all his help! Would highly suggest Fuller Gilbert & Company.
Stefan · 10 October 2025
Agent replied · 10 December 2024
Good morning Stefan. Thank you for taking the time to relay your experience with Fuller Gilbert and the five-star review - much appreciated. Your comments will be forwarded to Dom. All the best in your new home, The Fuller Gilbert Team.
★★★★★ 5/5
GoogleDominic has been fantastic at finding our latest property. He has made the process professional yet given what feels like a personal approach
Ben · 25 August 2025
Agent replied · 8 September 2025
Good afternoon Ben. Great to hear that your experience with Fuller Gilbert was a good one. We appreciate you taking the time to leave a review. Your comments will be relayed to Dominic. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleWe bought our house through Fuller Gilbert. The entire process was painless and stress free. Matthew was a great help in dealing with all of our queries and our regular need for access quickly and efficiently and has a very friendly manner. I would definitely recommend the company.
Michael · 10 October 2024
Agent replied · 22 October 2024
Hi Michael,
Many thanks for your kind review. It is always good to know that our efforts were appreciated. It was a pleasure to help you with your move.
★★★★★ 5/5
GoogleJay and the team have been fantastic with the sale of our property in Wimbledon. Their personalised service and knowledge of the market ensured that we got the best value for our home. We would recommend Fuller Gilbert & Company without hesitation.
Alexandre · 10 October 2024
Agent replied · 22 October 2024
Thank you for your kind words Alexandre, it was a pleasure to represent you on your sale and we wish you the very best.
★★★★★ 5/5
GoogleThankyou to Dominic for all his support with finding a property. He listened to our needs (and wants) in a property and supported us every step of the way. The experience has been so smooth with no pressure feel at any point. All documentation and admin tasks have been easy to do. Management with dates for move has been seamless. Really recommend Fuller Gilbert!
Gianni · 18 August 2025
Agent replied · 8 September 2025
Good afternoon Gianni. Thank you so much for taking the time to leave such a thoughtful review. We greatly appreciate your feedback and are so pleased to hear that you had a positive experience with us. Your comments will be passed to Dominic, who will be delighted. Best wishes from the Fuller Gilbert Team
★★★★★ 5/5
GoogleBuying and selling a house is one of life's more stressful moments - especially if you become fixed on the house of your dreams. Jay was a voice of calm and control and confidence throughout. He was always available and ready to communicate with the rest of the chain. Once I had spoken to him I knew everything was under control and being progressed. Lovely guy to boot. Really recommend Jay and his team.PositiveResponsiveness, Quality, Professionalism
Alan · 23 October 2021
Agent replied · 22 October 2024
Thank you for your kind words alan!
★★★★★ 5/5
GoogleReally first class Wimbledon/Raynes Park estate agent. The worked proactively throughout to secure a speedy sale for my maisonette in Raynes Park and then were very supportive through the sale process with good advice given. Sale agreed to completion achieved in double quick time - five weeks. James was a pleasure to work with throughout - courteous and efficient with a wise head.
Jeremy · 23 October 2022
Agent replied · 22 October 2024
Thankyou Jeremy for the review, fantastic to hear you had such a great experience with the team and James in particular! I'm sure he will be thrilled to see this 5* review from you!
★★★★★ 5/5
GoogleHad a really great experience renting a house with the Fuller Gilbert & Company. Very professional and excellent communication throughout. Adele, who handled my case, went above and beyond, delivering excellent service. I really recommend them.
Danish · 16 February 2026
Agent replied · 17 April 2026
Good afternoon Danish. It's great to hear that your experience with Fuller Gilbert was a good one. We appreciate you taking the time to leave a review. Your comments will be relayed to Adele. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleWe really enjoyed working with Matthew and Dominic from Fuller Gilbert (Wimbledon Village Branch) during our property search.
Even though we didn’t end up buying through Fuller Gilbert, we really appreciated their time and effort and wouldn’t hesitate to recommend them to anyone looking for a new home.
Judit · 1 November 2025
Agent replied · 22 November 2025
Good morning Judit. Thank-you so much for your review! We really appreciate your feedback and are pleased you had a positive experience with us.Your comments will be passed to Matthew and Dominic. Best Wishes, The Fuller Gilbert Team
★★★★★ 1/5
GoogleI rented an apartment from an agency formerly known as 'Dominic and Co' for a year, and my entire year was a nightmare. This agency lacks a moral compass, willing to do ANYTHING to squeeze money out of tenants. They design contracts to heavily favor themselves and never properly inspect the apartments before renting them out. The pictures they post are incredibly misleading, showing properties in a light far from reality; what you see and what you get are worlds apart. If we make a complaint, it's uncertain whether we'll even receive a response from the 'property manager.' Many things in my apartment, like the doorbell and fridge, were never repaired throughout the year. To stay in the landlord's good graces, they blame tenants for the malfunctioning. My contract stated, 'It’s the duty of the landlord to send someone for repairs, according to the tenant’s availability,' but this never happened. They'd give the key to the service person, who could enter at any time, any day, if he ever showed up. After my lease ended, I had to fight a whole new battle to get my deposit back. Just like with maintenance requests, they wouldn’t respond to inquiries about the return of the deposit. I had to constantly follow up with them, and if you're lucky, you might get your deposit back after a lengthy delay. My entire year was ruined because of their unethical practices, deceptive advertising, and blatant disregard for tenant welfare. I advise avoiding this agency at all costs."
Alex · 10 October 2024
Agent replied · 22 October 2024
Dear Alex,
Thank you for your review. Fuller Gilbert takes a lot of pride in the work we do with our clients, whether vendors, buyers, landlords or tenants. You may have noticed that we have always received 5 star reviews.
We are sorry that you were not satisfied with the way Dominic and Co dealt with your case, this was before we acquired this business and therefore it is unfair to give us any review given that we have never worked with you.
We are working to emulate the same ethical family business run service that we offer in Wimbledon to Kensington.
Regards
The Fuller Gilbert Team
★★★★★ 5/5
GoogleHelpful staff who are quick to reply.
Charlotte · 10 September 2026
Agent replied · 10 October 2026
Good afternoon, Charlotte. Thank you for the ⭐️⭐️⭐️⭐️⭐️ review. We are always happy to help. Your comments will be passed on to the staff. Best Wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleWe had a great experience with Fuller Gilbert. We worked with Dominic through the whole process and he was extremely helpful with all our questions and queries. Very quick to respond, great communication, he made the process very seamless and effortless for us. I’d definitely recommend Fuller Gilbert going forward.
Lisa · 10 October 2023
Agent replied · 22 October 2024
Thank you very much for the kind review Lisa. Wishing you all the best
★★★★★ 5/5
GoogleWe were incredibly impressed with Fuller Gilbert and Kav’s exceptional handling of our property sale. Kav’s communication was superb, keeping us fully informed at every stage. His professionalism, dedication, and strategic support were excellent.
We deeply appreciate his hard work and commitment. Thank you, Kav, for an outstanding service.
Natalie · 10 October 2025
Agent replied · 9 May 2025
Good morning Natalie. Thank you for taking the time to review the service you received from Kav and Fuller Gilbert during the recent sale of your property. If we can be of assistance in the future, please do not hesitate to get in touch. Best Wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleMatthew and his team sold my house in West Wimbledon in two months, outstanding team and great estate agent.
Very highly recommended.
Zaid · 10 December 2024
Agent replied · 10 December 2024
Good afternoon Zaid. Thank you for taking the time to review your experience of Fuller Gilbert's service. It is appreciated. Your comments will be forwarded to Matthew. Best wishes, The Fuller Gilbert Team.
★★★★★ 5/5
GoogleAmazing service
Mr. Dominic Kidney was very professional and was very easy to talk to and helped me get the perfect flat for me.
Farah · 10 November 2024
Agent replied · 11 November 2024
Good morning Farah. Thank you for taking the time to write a review. We are pleased the service met with your expectations and will pass on your comments to Dominic. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleI'd highly recommend the Team at Fuller Gilbert. Jay, Matthew and James were professional, communicative and easy to read with. I have bought and sold through Jay and Matthew through previous agents in Raynes Park and they continue to be the best around.
Claire · 10 October 2023
Agent replied · 22 October 2024
Many thanks for your kind review Claire. It was an absolute pleasure to work with you again and wish you all the best in your new home.
Best wishes,
Jay & the Fuller Gilbert Team
★★★★★ 5/5
GoogleLettings team was very helpful and made the process to rent really easy. Massive thank you to Dominic who was our agent and helped us with our case.
I could definitely recommend this agency to anyone
Ihor · 10 October 2023
Agent replied · 22 October 2024
Thank you for your kind review.
★★★★★ 5/5
GoogleVery good experience with Fuller Gilbert and special thanks to the agent Adele for helping us sort everything out.
T · 16 February 2026
Agent replied · 17 April 2026
Good afternoon Mr Xu. Thanks so much for your review! We really appreciate your feedback and are so glad you had a positive experience with us. Your comments will be forwarded to Adele. Best wishes, The Fuller Gilbert Team
★★★★★ 5/5
GoogleSuch a wonderful experience with Fuller Gilbert. Their service was second to none and the people, just fantastic. We were looked after and are so grateful for their service. Dom P was an absolute star in particular.
S · 20 August 2025
Agent replied · 22 October 2025
Good afternoon. Thank you for leaving this terrific review! Your feedback is truly appreciated. Your message will be passed to Dom, who will be delighted with your comments. Best Wishes, The Fuller Gilbert Team
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