Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters Property Management
Dexters have been fully managing our property since August have done a great job. We, unfortunately, had a major leak that damaged the property all the way from the top floor to the lower ground floor, and this was just five days before the new corporate client was supposed to move in. The team too swift action to get the house ready for the tenant to live in while the longer term damage could be repaired. They even worked with our insurance company to process the claim. It has been a very stress free (despite the extent of the damage) and hands off experience for us. We are very pleased we handed over the management of our property to Dexters.
Deeti · 12 November 2023
Agent replied · 22 October 2024
Dear Deeti, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe recently worked with Dexter's, specifically Jesse Jacobs, to secure a rental and settle into our new home. Jesse was friendly, responsive and very helpful throughout the process. Thanks Jesse!
Sasha · 27 December 2023
Agent replied · 22 October 2024
Dear Sasha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was an absolute pleasure working with the Dexters Wimbledon team, especially the property management and Alexandra Newland.
I cannot praise them enough for the incredible support and assistance I received. The team went above and beyond and I couldn't recommend them more highly. If you're looking for professionals in this field, whether you're selling or renting, look no further.
Valeriya · 17 November 2024
Agent replied · 8 December 2024
Dear Valeriya, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
TrustpilotWorking with dexters makes my working…
Working with dexters makes my working environment really smooth and easy, they are always organised and on top of things, any issues or problems they always have a solution, also claire from management is always approachable and if there is anything we need or any support or guidance we need she will go over and beyond to help us, working closely along side management team colleagues like graziana, angelo and noura has really made my experience working with dexters great and enjoyable at times as they are always knowledgeable with every barrier we face with move ins, the whole team are great to work with.
Clean · 8 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotClaire Gallagher- Doherty at Dexter's…
Claire Gallagher- Doherty at Dexter's is a property manager second to none. As well as providing an excellent service to me as a landlord, looking after my properties superbly, finding excellent tenants and responding swiftly and efficiently to any of my queries, she also goes the extra mile to look after my tenants too. In recent times, with the economic crisis affecting us all, she works tirelessly to ensure that both my tenants and I have the best service. I cannot recommend her highly enough.
Mike · 7 November 2023
Agent replied · 22 October 2024
Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleConnor was an absolute gem helping us find our rental property. Very professional and efficient.
Janine · 1 October 2024
Agent replied · 22 October 2024
Dear Janine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe needed to replace the tenants in our…
We needed to replace the tenants in our flat. Rhys Davies was fantastic in getting a good replacement in a difficult market. Friendly , cheerful and efficient he worked extremely hard on our behalf. We are so grateful. Sylvia Peile
Sylviapeilebtinternet.com · 30 March 2023
Agent replied · 22 October 2024
Dear Sylvia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI made the mistake of trusting Dexters…
I made the mistake of trusting Dexters again after an initial incident where pure profit over people made me wish I never encountered them, but I loved the look of a place being advertised and couldn't help but at least attempt to see if it was right for me. In the end not only was it a "bait and switch" the property being advertised was already off the market but I 1- got inedadted with irrelevant properties in my inbox 2- was stood up at a viewing that was scheduled and 3 had all of my communication preferences ignored. I won't fall again for the trickery and horrificly unprofessional conduct of Dexters again.
Tom · 4 November 2023
Agent replied · 22 October 2024
Dear Tom C, I am sorry to read your 1* review comments. I have passed them to our Sales Manager as we are keen to discuss this further with you and will be in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional, great service
My recent experience with Dexters has been great thanks to Samantha Phillips who helped us with the tenant swap. Very professional, helpful and great communication. Thank you Samantha for your fantastic service!
Sylwia · 3 November 2023
Agent replied · 22 October 2024
Dear Sylwia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Donalina
I would like to give thanks to Donalina for her well organized and timely service when viewing, and showing continued kindness and support throughout the arduous maintenance issues. Thank you Dona.Kind regards, Jaesun
Jae · 10 October 2023
Agent replied · 22 October 2024
Dear Jae, We appreciate you taking the time to leave a great review regarding your experience with Donalina, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have to say Nadia was super amazing
I have to say Nadia was super amazing, she helped us a lot, it felt like she truly cared and tried her absolute best! We couldn’t have done this without her! And are super grateful
Gili · 17 August 2023
Agent replied · 22 October 2024
Dear Gili, We really appreciate you taking the time to leave such lovely comments about Nadia. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Dexters team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotCompletely ghosted by the agent…
Completely ghosted by an agent after we had already started looking at properties together. Tried to follow up via phone and email multiple times, no reply. A simple email saying „this property isn’t available anymore“ or whatever the reason might be is simply the professional thing to do, and it’s not hard. Will not be contacting them again for my next home search!
Ophelia · 27 September 2024
Agent replied · 22 October 2024
Dear Ophelia, I am sorry to read your 1* review comments. I have passed them to our Office Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotNina Gallagher at Dexters did the sales…
Nina Gallagher at Dexters did the sales progressing on my sale and purchase and was excellent. I really felt she worked on my behalf. Nina was on the ball always courteous and polite and extremely efficient. She knows her stuff. Thank you Nina. I would recommend her highly.
Barbara · 12 May 2022
Agent replied · 22 October 2024
Dear Barbara, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you so much Sagar Patel for the help!!
I called yesterday to get help because I didn’t had hot water and Sagar Patel assisted me step by step throughout the whole process. He was the best!! Thank you so much Sagar
Marta · 4 October 2023
Agent replied · 22 October 2024
Dear Marta, Thank you for taking the time to leave a wonderful 5 star review. Sagar will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA 5 star service!
Dexters have looked after the management of our property for quite some years now, and I would like to take this opportunity to mention that in the past 12 months the attention to our needs and the management of our property has become a 5 star service. Our appointed property manager, George Bromage, is polite, helpful and efficient and ensures that all our needs and requests are taken care of in the best way possible way. I feel sure that our tenants are equally pleased with any dealings with him. His service is 5 Star!
Marilyn · 28 October 2023
Agent replied · 22 October 2024
Dear Marilyn, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa Andjadiumi (senior property…
Jadasa Andjadiumi (senior property manager at Dexters)- is absolutely amazing! She handled our apartment inspection in a professional and attentive manner and helped me address several issues that needed to be resolved for a while. She also responds to my emails the same day and makes all needed appointments quickly. On top of all that, she is super friendly and an absolute pleasure to speak to!!! I feel so grateful that I am able to contact Jadasa with any question or issue I may have.
Christina · 27 October 2023
Agent replied · 22 October 2024
Dear Christina, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat contract management
Dexters got me excellent tenants in no time, there was only one week between the previous tenants leaving and the current tenants arriving! But I particularly appreciate the management of the tenancy agreement that they provide: Thank you, Myra, for your excellent inspections and for providing me with the right contacts whenever a problem arises. It matters to have confidence in an agent who is always responsive to the needs of the landlord and the tenant. I would recommend Dexters for both finding suitable tenants and for efficiently managing the ensuing agreement.
Customer · 25 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a tenant
As a tenant, I would like to commend Bryan Crail (Bloomsbury Office) on his communication, problem solving and attention to detail in property management. Recently, following a planned visit to the property, we have identified a number of issues that had to be repaired. Bryan clearly and promptly communicated with the landlord as well as myself. He was able to professionally negotiate and quickly find the solutions to these problems, while keeping the interests of both the tenant and landlord in mind. Great work!
Margo · 23 October 2023
Agent replied · 22 October 2024
Dear Margo, Thank you for taking the time to leave a lovely review regarding Bryan. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have had great experience with Dexters, Wimbledon both on our purchase and sale. Professional, knowledgeable and diligent. Would highly recommend them especially Gabriel Cunningham who was our main point of contact.
Lavmeet · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWhat can I say about Dexters in Wimbledon …well they are probably the best estate agency I have come across in a while. I had a week to move out of my current property into a new place and the team were so proactive in helping me. They set up viewings all in a space of a day and helped push the offer through as quickly as possible whilst keeping me updated all the way through. I was blown away at how they went above and beyond and I can’t thank the team enough. Special shout-out goes to Louise and Jesse for everything! I hope you enjoy the bottle of wine I have dropped off for the both of you! Just a token to show my gratitude :)
Ashna · 23 October 2023
Agent replied · 22 October 2024
Dear Ashna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Dexters Wimbledon, and I must say, my experience was nothing short of outstanding! In my search for a new flat, I had the privilege of being assisted by the amazing agent, Jesse, whose top-quality service and dedication made the entire process seamless and efficient.
I cannot recommend Dexters Wimbledon and Jesse enough for their top-quality service. If you're looking for an estate agency that goes the extra mile to find your dream property and an agent who is dedicated, knowledgeable, and a pleasure to work with, look no further.
Thank you, Jesse and Dexters Wimbledon, for making my flat-hunting experience an enjoyable and successful one. I will undoubtedly return for any future property needs, and I'll be recommending your services to friends and family without hesitation. Keep up the excellent work!
Josh · 23 October 2023
Agent replied · 22 October 2024
Dear Josh, Thank you for your kind comments regarding the Wimbledon team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters are really professional and they make you feel valued as a customer. Simon came to value our house and we received an offer that was not far off the asking price. Conor and Verity then took over and help get the sale over the finishing line. At all times they were in constant communications with me with updates or answers to my requests, they were both friendly and professional and I can't fault them. It made the whole process smooth and painless. I would recommend them to anyone who is looking to sell their property. Thank you Dexters!
JSH · 23 October 2023
Agent replied · 22 October 2024
Dear JSH, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the time to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexters Wimbledon are absolutely brilliant. Simon came out to do the valuation and he was always on hand to help with any advice needed (even down to schools in the new area we are moving!). Billy and Verity have ensured a fast and smooth transition, keeping constant lines on communication and have been really great to enable us to have a really smooth and quick exchange. Everyone is super friendly and extremely professional. Thanks so much to the whole team at Dexters Wimbledon, highly recommend.
Natalie · 23 October 2023
Agent replied · 22 October 2024
Dear Natalie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Billy and Verity. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotIn a word it is the personal attention…
In a word it is the personal attention that my wife and I get from Natasha Bedenik. Our properties are managed from two different offices and tasks delegated to different people, accounts, letting, maintenance. With people standing in during absences at times, we get messages from about 9 different people and at times there are inconsistencies. For us the answer is to ask Natasha . Starting mid-August this year there was confusion amongst staff and estate management companies sending notices and invoices inconsistently to Dexters or directly to us such that some invoices were overlooked. Natasha sorted it out and now it seems to be running smoothly
John · 22 October 2023
Agent replied · 22 October 2024
Dear John, It’s great to hear that you have had a brilliant experience with Natasha. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.