Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWorst travel agent in Colliers Wood. They will probably do what they’ve done for all other negative reviews and try and deny but I would steer well clear of this agent. They are rude, obnoxious and the worst agents when it comes to caring about tenants. They are all about the money and catering to the landlords. Happy to take your money and sweet talk prior to signing contracts but the minutes that’s done you’re on your own and better off prepping a lawyer. No help when it comes to repairs either. C James is down the road, they are also terrible but probably better than these thriving inhumane rookies.
Riya · 11 April 2024
★★★★★ 5/5
GoogleOutstanding Service! DJ helped secure a tenancy for approx 12 months. The move in and move out was seamless. During the tenancy Phil & DJ were prompt, polite and ensured speedy resolutions. I was hoping to have found another rental under their property management services. HIGHLY RECOMMENDED!!
Oona · 22 August 2026
★★★★★ 5/5
GoogleEasy to deal with and professional. Viewing was punctual and answered all my questions without hesitation. Transparent with communication - what more can you ask for.
An · 15 October 2025
★★★★★ 1/5
GoogleStaff were rude and dismissive. Offered no help at all, didn’t inform us about available properties despite being asked to do so. Website isn’t up to date and their mailing list doesn’t work
Tom · 15 November 2025
★★★★★ 5/5
GooglePhil is extremely pleasant and I would definately recommend this letting agency.
They are fair and do not rip you off!
Anytime we got in contact for whatever reason we have had swift replies.
Marie · 12 April 2020
★★★★★ 1/5
GoogleAvoid at all costs!! Horrible experience with filthy flat, blood stained mattresses, oil stains on the kitchen walls and door handles falling off. Mismanaged the deposit and allowed money to be stolen from me! Do not trust these crooks!!
Kathy · 12 April 2020
Agent replied · 12 November 2024
This review is completely false and I suggest a 'Kathy Test' doesn't actually exist. We have reported it to Google and flagged it as inappropriate.
★★★★★ 1/5
GoogleRude phone service experience
Natasha · 11 November 2024
★★★★★ 1/5
Googlethe worst real estate agency in London...!!! be very careful landlord and tenants!!!
Luz · 11 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Cris · 10 May 2025
★★★★★ 5/5
GoogleRating only, no written review.
RaceMaster79 · 12 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
