Trusted Agent profile
★★★★★
93 reviews across 2 platforms
Shefford Road, Meppershall SG17 5LL
Davidsons Homes's Meppershall office at Shefford Road is rated 3.0 out of 5 across 93 reviews on two platforms, including 1 Google review rated 1.0. The 92 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Meppershall office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor customer service paid a deposit of…
Poor customer service paid a deposit of £500 for a home was told we had 14 days to cool off we decided to not go ahead and asked for our deposit to be refunded.Fat chance don’t even reply to our request.Very disappointed give this company a wide birth.
1/5
TrustpilotAn awful experience of purchasing a new home
Sileby Leicester site!! An awful experience of purchasing a new home. The builders are not interested in customers you are simply a pay cheque.You are held to ransom and told that if you are not happy with anything to do with the house they will sell it to someone else. Please be aware of the list of mistakes they make and the poor build quality... Suggesting they build the roof of plastic.. as it's must be strong enough!! Installing the wrong options and generally finishing the house to what ever standard they want and forcing you to complete.Avoid this company at all cost, they are a joke and should be shut down.
1/5
TrustpilotRuined what should have been a happy experience
Terrible Builders from start to finish, or at least until they get your signature on the doted line! We had an amazing service from Davidsons Homes when reserving our home in Hanslope. They bent over backwards to make a deal work........BUT once we exchanged contracts all customer service disappeared! We were left to feel like a nuisance. On completion day we had the wrong kitchen hob fitted, mud caked into our stairs, bits of gravel and stones all over the house. We were told that they had a cleaning agent in for 5 hours....not sure exactly what they were cleaning?! No offer to rectify any of the cleaning, only got a cold bucket of water and attempted to clean the stairs!! . Very much feel once they have your money that is it! They asked us to get our side of the transaction completed so they could meet their deadlines for Christmas but they rushed their end and the house reflects that, poor decorating, unlevel flooring, I could go on for awhile! We are now 9 months on and finding it difficult to get any communication regarding ongoing snagging, and our home looks like it is 5 years old! My partner has said he wants to move as the stress and grief they have caused us has ruined what should have been a big milestone for us buying our first home together.....actually got told by the customer service agent for our development when we had a leak in our ensuite last week that "of course this issue had to happen to the ones who always moan"....... Don't be fooled like us and buy in to their 5* builder sales pitch, they are no better that most builders.
5/5
TrustpilotAbsolutely first class service and…
Absolutely first class service and immaculate house!When we first started to look for a new build we were wowed by Davidson's build design and layout of the estate. Everything being well spaced out with plenty of greeny around! Unlike other builders who just cram more and more houses in.We bought a Featherstone 4th edition and can honestly say it was and still is immaculate! The layout of the home is just fantastic, with loads of storage space and dressing room area! I was amazed at how large the room sizes are. We only picked up on 2 minimal snags (one of which was dealt with in 10mins) and the rest is pristine. On completion day the sales manager popped round to ensure everything was ok and in order and to hand us over the keys. The next day we had the site manager pop round to introduce himself and helped us immediately with any queries. All the site team are so pleasant and so helpful! We then had a follow up courtesy visit about 2 weeks after moving. They then can discuss any snags and talk you through the process to report anything moving forwards.... Again so helpful! I would 1000% recommend Davidsons homes to anyone, and would absolutely buy another! First class service by this lovely family run business!
1/5
TrustpilotPURCHASE AT YOUR OWN RISK
PURCHASE AT YOUR OWN RISK! The experience with Davidsons has been atrocious, worst builder I’ve experienced. House design is lovely, build quality is poor, customer service is appalling! Can’t plan for toffee, make false promises and then deny all knowledge. I’ve even met with the MD but unfortunately even that was pointless! 7 months after serious issues raised and still not sorted. House wasn’t maintained prior to our purchase which has even further issues. My advice steer well clear and seriously consider if it’s worth the hassle.Update; It’s now May 2021 and approaching two years since my purchase. Unfortunately all of the above is still true, my property remedials unresolved and now made worse by poor administration. My boundary was changed by then after purchase, utility companies not properly informed of dates of responsibility and the lies continue, damage being caused to my property when they do bother to attend and now serious safety issues that present a risk to my young children!!!
5/5
TrustpilotFantastic service and Incredible product!
Having looked around carefully at the number of house builders in the area we wanted to live, Davidsons were a front runner for us from the start. We were incredibly impressed with the beautiful street scenes they have created on the 3 developments we visited. They were all consisent and well thought out.The design of the home we chose with them is really excellent. We really love the choices we were able to make for our home, and the great online portal where we could choose our extras from home.What has made our buying experience really unique and special, is the incredible service, which is what I call "good old fashioned customer service". So many builders we visited were clearly cutting back on specification or service, yet Davidsons have not done this. From the moment we reserved, we felt really looked after and cared for as a customer. This hasn't stopped since we moved in. On our completion day, we even had a visit from the Customer Liaison Manager to check we were OK towards the end of the day. What a nice touch!Since we moved in, anything we found in terms of snagging has been fixed really quickly and without any fuss, and we've had hardly any to speak of.As with any new home purchase, and we have had 4 now, you always get some lumps and bumps along the way. However, Davidson's personal touch to customer service has excelled our expectations and we wouldn't hesitate to recommend them anyone and we are very happy with our decision.
1/5
TrustpilotTerrible builders
Terrible builders, brought house in march 2018, alot of silly little snagging issues, a few major ones, one being the main bathroom toilet has been leaking water under the flooring until we noticed the floor getting wet. In February 2021 we had a leak, the plumber came out and told us it was due to a pipe not being correctly installed originally, as the olive could still move, so had never been tightened, but as out warranty ran out in March 2020 davidsons accepted no responsibility or liability! Joke of a company and ALL flooring downstairs is having to be replaced through insurance!
1/5
TrustpilotI’ve Bought a 4 year old Davidson’s…
I’ve Bought a 4 year old Davidson’s house in ibstock , on inspection seemed sound but upon moving in we noticed an issue with ceilings making a cracking sound , turns out they had a major issue when building them with acoustic cracking , I’ve contacted them about it and got told due to the age of the home they wouldn’t do anything about it, they replaced a number of plots ceilings and floors but only to those who complained even though they new of the problem, contacted NHBC who also knew of the problem but again couldn’t do anything about it , I’m left with having to pay £8000 to fix an issue they were well aware of, I’ve spoken to other residents who still have the same issue but gave up dealing with Davidson’s due to other snags , Don’t be fooled by an NHBC warranty as your home would need to be falling down for it to be coveredWe also have problems with birds being able to access between floors through gaps in the eves through shoddy workmanship, again not covered by NHBC and Davidson’s don’t care , buy at your own risk , disgustingly bad quality and even worse attitude towards the home ownerPeople considering buying a home on their new sites like grange road hugglescote will see me actively putting off potential buyers when this lock down is over
1/5
TrustpilotAwful company
Awful company. Thanks to their selfish and inconsiderate approach to planning we now have the access/exit to a 150 unit development perfectly lined up with the windows at the front of our home facing it, which means we get dazzled/blinded every time a vehicle leaves. A bit of empathy for existing residents at the planning stage which costs nothing and this wouldnt be an issue.
1/5
TrustpilotDo not buy a house from Davidsons!!!
I bought my house at Diamond Heights Irthlingborough and the gardens were done without land drains so the gardens flooded, driveways put in and then had to be redone and the response was 'your car is too heavy' and the park has STILL not been finished and we moved in nearly 3 years ago!! Do not buy a house from Davidsons!!!
5/5
TrustpilotAmazing build quality and the staff…
Amazing build quality and the staff have been nothing short of magnificent. I would strongly recommend purchasing a new property from Davidsons.
2/5
TrustpilotPoor finish, uneven walls and ceilings, unfinished
Poor finish, uneven wall and ceilings, unfinished when we moved in. Recently moved into property, to discover the finish and workmanship was poor. Not what we were expecting from Davidsons, we brought in confidence thinking they were one of the better house builders we had seen. The ceiling is lumpy, bumpy, trowel marks, raised areas of plaster. Most of the ceilings have This problem. All the walls have raised bumps and have not been plastered smooth with trowel marks up and down the walls. Corners and around the windows is very poor and have never lived in a property with such poor workmanship before around corners and window sills etc. Some areas have been rubbed down prior to us moving in but un finished, left with dust and an areas of wall which have been sanded and not re painted. Overall property seemed ‘Rushed’ and unfinished. Even down to the front door area, which had a really untidy paint work compared to other properties on the estate. We brought in confidence but perhaps we should have been more prepared. Disappointed, whilst an effort is going to be made to rectify this along with other snags that have occurred. What an awful situation to have to rub down and create all that dust in your new shiny home.
1/5
TrustpilotDo not do it to yourself....
I purchased a Davidsons home in January 2019 and still have the vast majority of the snagging issues outstanding, even after 18 months of regular chasing. Customer care is non-existent and we have been consistently fobbed off. Many of the issues are dangerous to my young family and Davidsons have shown a complete disregard to this despite marketing the property as a family home. From talking to other residents on my estate and to the various contractors that have been over this is far from an exceptional experience.What follows are a selection of the issues we have / are experiencing and they are presented in no particular order, but I’m sad to say that these represent only the tip of the iceberg… The front and rear lawns are largely dead and are very dangerous due to large rocks pertruding due to lack of topsoil, there is builders waste discarded in the borders and nails sticking out of fence panels where they've missed supporting joists.The hedge at the front of the house had large gaps where care hadn’t been taken when it was planted. It has allegedly been fixed but doesn’t look a lot better.When we moved in the primary bathroom leaked through the kitchen ceiling due to poor installation of the bathroom suite. The drive and garage regularly flood. The standing water froze through winter making the drive incredibly hazardous.The cross-hatching on the front windows is poorly designed and has had to be fixed twice already.The panel on the dishwasher door (supplied by Sherwin Hall of Leicester) has repeatedly come away and has already been replaced three times. Numerous other kitchen units have had to be replaced due to carelessness during the build.The kitchen extractor fan does not work so the kitchen fills with smoke and steam whenever you cook.Internal doors are poor fitting and have very large gaps beneath them and are therefore very drafty. The house / garage were extremely dirty when we moved in so we had to get an emergency clean performed straight away. Much or the grout on the bathroom / hall floor tiles is stained beyond repair.The heating element in the boiler burnt out and tripped the RCU, when the engineer came out to replace it he struggled to remove it due to it being poorly installed and very badly mangled.The house alarm has stopped working, this has been raised but I’m still to hear anything…Our £500 deposit wasn’t returned for nearly 6 months after completion despite constant chasing which involved solicitors and additional costs.I have a very young family and haven’t had a new build survey performed so the above are just a few of the obvious issues. I am sure there are many others which I am yet to discover. I chose a Davidsons home as I believed that a new build would suit us as we’re time poor and didn’t want to spend an inordinate amount of time renovating a house. I’m sad to say I’ve spent an inordinate amount of time battling with Davidsons instead. They simply do not respect their customers and I wholeheartedly regret ever buying one of their homes. I’m only writing this now due to utter exasperation and a last ditch attempt to get them into action, I’ve held off until now to protect their reputation as I, like many others, will no doubt one day want to sell the house so a poor reputation will also hit me in the pocket, insult to injury..!
1/5
TrustpilotTheir work is terrible
Their work is terrible, unfortunately they choose good locations to build their properties. Please consider reading their reviews before you buy their properties. When you make complaints it’s like they will send apprenticeships to come and do the investigations. You will hear different opinions. I have a leaking ceiling and it’s getting worse. When I asked if it will affect the bedroom I was told no. Only to be greeted by a mouldy carpet when came back home after the weekend. Instead of enjoying my new home I am actually depressed😔!. I absolutely have no confidence in their work.
1/5
TrustpilotLiars
Davidsons Homes are an absolute disgrace of a company. Their greed knows no bounds. They will lie to you at every opportunity. The company is rotten from top to bottom. Their sales people are completely dishonest and no one at Davidsons cares, especially not the management and directors. Customer service is appallingly bad. They go through sales managers and site managers incredibly quickly so there's no coherence to your dealings with them and the staff are quite comfortable lying to you to keep you quiet, probably because they know they won't be there for long anyway. There are no consequences for the staff that lie to you because Davidsons do not care about it or want to investigate it.The Consumer Code for Homebuilders or the NHBC will not protect you. They are a scam that is run by the housebuilding companies and are not fit for purpose. This industry definitely needs an independent ombudsman to regulate it so these cowboys can't get away with doing whatever they want.Buying a home will be one of the biggest decisions you'll make, don't let these clowns ruin it for you!
5/5
Trustpilotespecially to Lucy King @ Davidson…
especially to Lucy King @ Davidson homes.
1/5
TrustpilotDavidsons fail to build to the plan
Davidsons fail to build to the site plan. Which means that over 3 years after moving in we are still waiting for them to resolve their mistake.
1/5
TrustpilotNo communication
No communication Send snag pics over to the customer service department no response If they do respond it's our ProblemTypical sign of the modern times
1/5
TrustpilotAwful Company
The lack of consideration shown by this company to existing residents in a build location is shocking
1/5
TrustpilotAVOID THEY DON’T CARE
Avoid Avoid Avoid
Thank you for taking the time to leave a review. We're sorry to hear that you're disappointed with your experience at Alexandra Place. Creating high-quality, well-maintained communities is a key part of our commitment, and we take feedback of this nature very seriously. We are actively engaging with residents and reviewing the landscaping and open space areas, with works already completed and further improvements planned. We understand residents' frustrations and remain committed to bringing these areas up to the high standards we expect across our developments. If you would like to discuss your concerns further, please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
5/5
TrustpilotBUY WITH CONFIDENCE
BUY, BUY, BUY!
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto the team. Best wishes, the Davidsons team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Davidsons Homes's Meppershall office has 93 reviews across two platforms: 1 on Google, 92 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Davidsons Homes is rated 3.0 out of 5 across all 93 reviews, and 1.0 out of 5 on Google from 1 reviews, checked 9 October 2026.
Davidsons Homes, Shefford Road, Meppershall SG17 5LL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
