Every review we hold for the Melrose office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRettie's gave us an excellent service - leading us through the whole process with enthusiasm and sound advice. Hugh, Fraser and particularly Nicola were approachable and helpful at all times and made everything easy. We would thoroughly recommend Rettie!
Cath · 14 February 2026
Agent replied · 14 April 2026
Hi Cath, thank you very much for your kind words regarding our Borders staff. We’re delighted to hear that you were pleased with the service provided by the team. It was a pleasure to assist you, and we truly appreciate your recommendation.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleWould highly recommend Retties, we dealt with Fraser and Hugh who were both really attentive, all questions were answered quickly with no hassle, Fraser kept us up to date throughout the process and our house sold very quickly.
Would definitely use them again if required.
Karen · 7 August 2025
Agent replied · 14 April 2026
Hi Karen, thanks for taking the time to leave a 5-star review and for your kind words. We're delighted to hear that you had a great experience with Fraser and Hugh, they’ll be so pleased to know their efforts made the process smooth and stress-free for you. We appreciate your recommendation.
Best wishes,
Rettie Borders
★★★★★ 5/5
GoogleWe experienced a very problematic Sale which required great care and attention from Professionals.The advice and support we received from Fraser Wardhaugh was exemplary. Without this remarkable input, the Sale would have collasped. We cannot praise him and Rettie enough.
Jane · 14 September 2025
Agent replied · 14 April 2026
Hi Jane, thanks for taking the time to leave a 5-star review. We’re truly sorry to hear that the sale was a challenging one, but we're absolutely delighted that Fraser was able to guide you through it with the care and professionalism you needed. Your kind words mean a great deal to both Fraser and the wider Rettie team and we will ensure to pass them on.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleThe Melrose office hit the mark… the team has excellent knowledge of the local market and the process is efficient. The photos and videos were excellent and they knew how to capture the house at its best. Received over asking offer within 10 days and the handover to the Solicitor’s office was seamless.
I chose Rettie’s due to their large database of clients giving them deep and broad reach within the UK market. This is clearly a competitive advantage that I valued. Hugh, Fraser and Nicola are a young and energetic team and are truly a joy to work with. Highly recommend them.
Dominique · 14 November 2025
Agent replied · 14 April 2026
Hi Dominique, thanks for taking the time to leave a 5-star review and sharing your experience. We’re delighted to hear that you had such a positive experience with our Melrose team and that their local knowledge, marketing, and communication made the process smooth and successful. Hugh, Fraser and Nicola will be thrilled to know their efforts helped you achieve such a great result. We truly appreciate your trust in Rettie and your kind recommendation.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleI have now sold three properties through Rettie (Borders) and I wouldn’t go anywhere else. Hugh and the team are extremely attentive and make the whole experience seamless. …
Chris · 14 August 2025
Agent replied · 14 April 2026
Hello, thank you for taking the time to leave a 5-star review. We are so pleased to hear you have had such a great experience, and will be sure to pass on your comments to the team. … More
★★★★★ 5/5
GoogleVery smooth and efficient process from start to finish - staff all extremely knowledgable and helpful. I would highly recommend Hugh and the team.
Sheena · 14 September 2025
Agent replied · 14 April 2026
Hi Sheena, thanks for taking the time to leave a 5-star review. We are pleased to hear you had a smooth experience with the team and would highly recommend to others, we will ensure to pass on your kind words to Hugh and the team.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleNothing was too much trouble. Nicola was simply great
Aitken · 14 December 2025
Agent replied · 14 April 2026
Hi Aitken, thanks for taking the time to leave a 5-star review. We’re delighted to hear you were pleased with the service from our Melrose team. We will be sure to pass your comments on to Nicola.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleFraser Wardhaugh, senior sales negotiator for Rettie Borders, was helpful, efficient and very easy to communicate with. He made the process of selling my parents’ home of 43 years much less trying than we had imagined it would be and we felt that we were in safe hands.
Philippa · 14 February 2026
Agent replied · 14 April 2026
Hi Philippa, thanks for taking the time to leave a 5-star review. We’re delighted to hear that Fraser was able to support you through what can be a challenging time and make the process feel smooth and reassuring. Your feedback is very much appreciated.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleOutstanding service from the whole team at Retties Melrose. All aspects of our sale were conducted to the highest standard. They were always available for advice etc, I cannot speak highly enough of their services. I recommend them most highly.
John · 14 February 2026
Agent replied · 14 April 2026
Hi John, thank you very much for your kind words and recommendation. We’re delighted to hear that you were pleased with the service provided by the team. It was a pleasure to assist you with your sale, and we truly appreciate you taking the time to share your experience.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleExcellent support from Fraser in the Melrose office for the sale of my cottage. Always highly professional, attentive & reassuring, & I’m very glad to have had him “on the case”. Huge thanks to him - and to Nicola & Hugh too.
Wendy · 14 November 2025
Agent replied · 14 April 2026
Hi Wendy, thank you so much for your 5-star review and for your kind words. We’re delighted to hear that Fraser provided such excellent support throughout your cottage sale, and that Nicola and Hugh were also able to assist along the way. We will ensure to let them know.
Best wishes,
Rettie Borders
★★★★★ 5/5
GoogleThank you to Hugh and Nicola. They were great. The whole process of selling our house was smooth.
Pink · 18 October 2024
Agent replied · 12 November 2024
Good afternoon, thanks for taking the time to leave a 5-star review and advise us about your positive experience with Hugh and Nicola.
Best wishes,
Rettie Borders
★★★★★ 5/5
GoogleI purchased a property near Melrose using Rettie. For some years I rented it out using Rettie. Finally, I sold it through them. The service they provided throughout was exceptional in every way.
David · 14 July 2025
Agent replied · 14 April 2026
Hi David, thanks for taking the time to leave a 5-star review. Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience with Rettie across every stage. It’s been a pleasure to assist you … More
★★★★★ 5/5
GoogleExcellent service. Alice and Carly were always happy to answer any of my questions and were very helpful throughout. Ive bought and sold houses through most estate agents in the borders and have found Rettie to be the easiest to deal … More
Fraser · 17 April 2021
Agent replied · 28 May 2023
Dear Fraser, thank you for taking the time to leave us your kind review. Your feedback is greatly appreciated by our Melrose team, Carly and Alice in particular. Kind regards, The Rettie Team
★★★★★ 2/5
GoogleMy property was listed with Rettie for 10 months before I decided to go with another estate agent.
Within a week of my property being listed, I had an offer on the property. I …
Steven · 14 April 2025
Agent replied · 16 April 2025
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. At Rettie, we strive to provide the best possible service, and we take your concerns seriously. … More
★★★★★ 5/5
GoogleWe were very pleased with the service we received from Retties in Melrose - very attentive, professional and proactive.
Jayne · 14 September 2025
Agent replied · 14 April 2026
Hi Jayne, thanks for taking the time to leave a 5-star review. We’re delighted to hear you were pleased with the service from our Melrose team. Being attentive, professional, and proactive is exactly what we strive for, so it’s lovely to know that came through in your experience.
Best wishes,
Rettie Melrose
★★★★★ 5/5
GoogleInitially we put our property in Jedburgh on the market with a well known on line agent and made an error of judgment! We withdrew it in September and had to pay the fees anyway.! We then put it on with Retties and it sold within one week. …
Amanda · 14 April 2024
Agent replied · 28 May 2023
Hi Amanda, thank you so much for leaving us a 5 star rating and for the feedback. We are delighted that Alice and the rest of the team were able to help you out after your disappointing experience with the 'well known online agent'. We are … More
★★★★★ 5/5
GoogleThe house vewing was set up at a convenient time and all went well, with all the necessary information being given to us.
Arthur · 16 April 2024
Agent replied · 6 July 2023
Hi Arthur, thank you for leaving a 5 star review for the team. We are pleased to hear everything went well. Kind regards, Rettie Borders.
★★★★★ 5/5
GoogleWould highly recommend, friendly knowledgeable staff, efficient service. Thank you
Tracey · 20 June 2024
Agent replied · 24 August 2024
Hi Tracey, thank you for leaving us a 5 star review. Your feedback is greatly appreciated by the team.
Best wishes,
Rettie Borders
★★★★★ 5/5
GoogleFantastic service from commencing the selling process to the completion of the sale, attentive staff, and great support and assistance was given. Would highly recommend Rettie's for service and price.
Jim · 29 May 2018
Agent replied · 28 May 2023
Dear Jim, thank you for taking the time to leave your kind review. The Borders team are delighted to receive your feedback. Many thanks, Rettie & Co.
★★★★★ 5/5
GoogleDealed with ghem over 10 years ago last time. They were alright. Got what needed
Katarzyna · 29 May 2019
Agent replied · 28 May 2023
Dear Katarzyna, thank you for taking the time to leave us with your review. It is greatly appreciated by the Melrose team. Kindest regards, Rettie & Co.
★★★★★ 2/5
GoogleNo interaction or ongoing reports from agent to us the sellers. No suggestions received to promote our property. Lack lustre photos in the printed brochure. No viewers (none expected during lockdown)
Flossie · 17 April 2021
★★★★★ 1/5
GooglePossibly the most hopeless, useless estate agents ever??
David · 28 May 2021
★★★★★ 5/5
FacebookThanks to rettie for for my competition win il enjoy it thanks again
Carl · 10 December 2019
★★★★★ 3/5
GoogleRating only, no written review.
Susan · 16 April 2024
Agent replied · 29 August 2023
Hi Susan, thank you for leaving a rating. If you would like any property assistance in the future the team would be delighted to help. Best wishes Rettie & Co.
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