Hamptons reviews

★★★★★ 5/5

Google

We have rented out a property for some time; Hamptons have been the managing agent. The Letting Office have always been helpful and informative; in particular Sonja Broderick who always has time to listen to us. During our time we have had a number of property managers; currently Antony Bacon. Have to say Antony has been the best! He has been pleasant and helpful particularly now when we are dealing with a leak which had gone undetected for some time. He understands how we are feeling about the whole thing, is communicative with progress, and always willing to chase contractors to keep things moving.

Kay · 16 March 2026

★★★★★ 5/5

Google

I sold my house with Hamptons this year. It was a long process, none of that their fault and they gave me exceptional support throughout. Mayley was unstinting in doing all that is associated with selling a residence and keeping me informed and Mel too was very professional and empathetic. Giles was supportive and constantly reassuring. They’re a great team and I am grateful to them.

Madeline · 16 January 2026

★★★★★ 5/5

Google

We bought our bungalow through Hamptons Marlow. For various reasons it was a long process but Mayley remained professional, personable, trustworthy and honest at all times. She replied quickly to our calls and emails, we never felt left in the dark. We would highly recommend hamptons marlow, and we would especially highly recommend Mayley. C&J R

Georgette · 14 November 2025

★★★★★ 5/5

Google

Dear Antony Bacon, I would like to express my sincere appreciation for your outstanding professionalism and high standards of work. Working with you has been a truly positive experience in every aspect, from your commitment and reliability to the exceptional quality of your results. Your organized approach, attention to detail, and clear communication skills reflect both strong expertise and a genuine dedication to excellence. You consistently demonstrate responsibility, efficiency, and a strong understanding of expectations. It has been a pleasure collaborating with you, and I look forward to future opportunities to work together.

Ghassan · 16 February 2026

★★★★★ 2/5

Google

My experience with Hamptons in Marlow was extremely disappointing. I enquired about a property and was told it was not possible to pay a deposit without viewing. I was assured I would be the first to view once access was granted. However, when I attended the viewing, the current tenant informed me that others had already been shown the property. I decided the property was right for me and submitted an offer straight after. Despite chasing twice, I eventually discovered that another tenant had already paid a deposit without viewing and had been accepted by the landlord. This was the exact opposite of what I had been told. What made the experience worse was the complete lack of communication. No one followed up with me after I missed out, no courtesy call, and no promised email about alternative properties. In a market where availability is so low and demand is high, estate agents should understand how stressful this process is for people. Instead, this felt like poor service and disregard for the customer. My advice is to be cautious when dealing with this office and ensure you have everything confirmed in writing before relying on their word.

Mark · 13 September 2025

★★★★★ 5/5

Google

We managed to secure our rental property through Maxine who was able to arrange our 1st visit via video call as we couldn't do the viewing in person. Communications was easy and when I finally met Maxine in person she was really lovely and welcoming.

Constance · 6 April 2025

★★★★★ 5/5

Google

Mel at Hamptons in Marlow has been the best estate agent we have ever dealt with. She has been so helpful in guiding us through our sale,always professional and expert in problem solving along the way. …

Alexandra · 16 April 2025

★★★★★ 5/5

Google

I recently sold my much loved home in Marlow through Hamptons. Mel Livermore was delightful to work with, she was exceptionally professional. Her communication skills are excellent and I never had to chase her for …

Catherine · 16 April 2025

★★★★★ 1/5

Google

A poor service for £7,000. We chose Hamptons from 3 very similar agents, as Giles was confident they had buyers interested at the price recommended. Within two weeks we had to reduce the price 5% after only a couple of viewings. Stuart who took over unfortunately got COVID and was off work. We had Zero contact whilst he was off (no other staff??), except if we called, and when we finally recieved a cash offer there seemed to be little action to push this along except if instigated by ourselves. In the end we had to threaten to put the flat back on the market with another agent before the sale completed. Nice guys but seemed to be too busy for our sale.

Nick · 27 August 2022

★★★★★ 5/5

Google

I am so grateful to Giles at Hamptons for guiding me through and representing me in my house sale. From the initial valuation and marketing process through to completion - his support and advise was exceptional. Clearly going above and beyond at times to be available when needed - I cannot recommend him and is team enough. Thank you.

Sarah · 15 July 2025

★★★★★ 5/5

Google

Maxine and her team were fantastic in their dealings with the property. Very responsive, very professional. …

Adam · 16 April 2025

★★★★★ 5/5

Google

Having now worked with Mandy D’Orta in Marlow for several years we can confidently say that she is always professional, organised and a very good representative for Hamptons. …

Lee · 16 April 2024

★★★★★ 5/5

Google

We bought our house recently through Hamptons. Mayley knew everything about the property inside out and went above and beyond to help things run smoothly - which they did. Easy, professional, insightful, responsive. Highly recommend.

Frankie · 14 August 2025

★★★★★ 5/5

Google

We found the staff at Hamptons Marlow to be very professional, nice and very helpful in the process of putting our home onto the market and getting a very quick sale!!! They made the process easy, were very considerate of our needs to only do viewings in the mornings, and they were always very quick to update us following a viewing. Our house was ‘sale agreed’ only 6 days after it went on the market. Huge thanks in particular to Giles and to Mel for looking after us so very well.

Suzanne · 12 March 2025

★★★★★ 5/5

Google

We just exchanged on a property purchased through Hamptons Marlow, and couldn't fault their communication, not only with us but with everyone involved in the chain. Throughout the whole process, Carina was pushing to get the sale through, and I think without her persistence it could easily have taken another month, if it even happened at all.

Tom · 28 August 2018

★★★★★ 5/5

Google

Mel acted for the vendor of our new house. She was a pleasure to deal with and did a great job of showing the house then negotiating our purchase. She was also very responsive in dealing with follow up questions right up until completion. Highly recommended.

Neil · 27 November 2024

★★★★★ 5/5

Google

Having unsuccessfully used another High Street agent to let my flat and been disappointed by broken promises, I was recommended to Hamptons by a friend of mine. I met Sonja and was immediately impressed by her professionalism and drive to let the property. Her colleagues Camilla and Mags were equally enthusiastic and within a week had found me a lovely tenant at the full asking price!! Brenda was super efficient with all the paperwork - I really cannot stress how brilliant the team effort was and would highly recommend Hamptons Marlow office to anyone!

Caroline · 28 August 2016

★★★★★ 5/5

Google

The whole team at Hamptons Marlow has been professional, hard working and supportive over the past few years of letting our property. Our property manager, Victoria, is a pleasure to work with and does an excellent job.

S · 28 August 2019

★★★★★ 5/5

Google

The team were excellent at getting our house over the line even after some bad luck with a couple of buyers, I would use them again and highly recommend Hamptons Paul

PAUL · 25 January 2025

★★★★★ 5/5

Google

We had a very positive experience with the team at Hamptons lettings. Demi helped us to secure our perfect house and Tina was extremely helpful in accomodating all our questions and requests to get things finalised.

Bethan · 28 August 2019

★★★★★ 5/5

Google

The agents at the Marlow Office of Hamptons have been consistently courteous, efficient, professional, and thoroughly pleasant to do business with. They have always done their utmost to ensure that both myself and my tenants are happy with …

Alison · 16 April 2024

★★★★★ 5/5

Google

Sonja provided a wonderfully seamless experience during the search of our new home from start to finish. She was so professional, knowledgeable and patient throughout the letting process and gave us sound and timely advice. We cannot thank …

Sean · 16 April 2024

★★★★★ 5/5

Google

We used Hamptons at Marlow to sell our late parents house. From the outset Giles and Christabel have been outstanding, their care, understanding and professionalism has been second to none. …

Lisa · 16 April 2024

★★★★★ 5/5

Google

Carina was very personable and bonded well with us with valuable insight to the area and meaningful advice about living in Marlow. I would not hesitate using Hamptons based on the experience we have had. Time to finish our move... 🙂PositiveProfessionalism

Samuel · 27 August 2021