Every review we hold for the Market Place office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely fantastic Estate Agents would definitely recommend to anyone. I purchased a property through them and Cleo was fantastic, great communication and very helpful. (Hector the dog is also GORGEOUS!!). Cleo made the whole process so much easier, and was an absolute pleasure to work with. Harriet was also lovely she showed us round the property and was very friendly and knowledgeable. Beautiful office in Hadleigh, definitely a cut above your usual Estate Agents. 10/10 Thankyou SO MUCH!
Jess · 17 November 2025
★★★★★ 5/5
GoogleThis is the 3rd time I have used Chapman Stickels to navigate the sale of my house and purchase of new property, which speaks volumes in itself....
From the valuation which Ben dealt with to the purchase and sale which Cleo dealt with, their expertise has been second to none. This was a difficult transaction which was totally out of our control, however Cleo and team were faultless and worked above and beyond top get the outcome we all wanted.
I would 100% recommend the team for there outstanding customer service and patience.
Thanks again for all your hard work.
Rachel · 19 October 2024
★★★★★ 5/5
GoogleExcellent service! I mostly dealt with Leanne who responded very quickly, communicated clearly and had a friendly manner. Couldn’t recommend more highly.
Oliver · 8 April 2026
★★★★★ 5/5
GoogleHighly recommended, Chapman Stickels offer a professional but friendly service. They always replied to emails and messages the same day even when Cleo was on holiday which goes way beyond my expectations. They did everything they said they would and did it when they said they would do it, highly recommended, will definitely use Chapman Stickels in the future. Thank you all for your had work.
David · 19 September 2024
★★★★★ 5/5
GoogleWe sold and bought through Chapman Stickels and it was clear they knew the market, and their client base, resulting in a very quick sale. There was no pushy sales pitch. The whole process was seamless and completed quickly. I wouldn't hesitate to recommend them.
Lucy · 20 May 2025
★★★★★ 5/5
GoogleWe would recommend Chapman Stickels to sell your property because they provide a personalised and professional service. Leanne and Ben were always available for progress updates and advice, and were very happy to contact and chase on our behalf throughout. Their knowledge and expertise secured a buyer in a difficult market.
Sandra · 21 July 2024
★★★★★ 5/5
GoogleChapman Stickels fully delivered for us - the sale of all self build plots in Aldham at virtually full price.
Ben Stickels valued the plots some 15 months ago and we held firm on the fair market values, all of which were sold.
Sincere thanks to all the team led by Ben and professionally supported by Lianne, Harriet and Jolyon.
Richard · 17 November 2025
★★★★★ 5/5
GoogleI dealt with Chapman Stickels Estate Agents in relation to the sale of a rental property. The staff provided me with a number of options regarding future rental or sale of the property. I later decided to sell the property and all dealings were handled by Cleo. The transaction was conducted in a very professional manner. All calls and emails were responded to and I received regular updates regarding the transaction from Cleo. I would have no hesitation in using or recommending Chapman Stickels in the future. Once again, thank you to Cleo and the rest of the team for a very professional service.
Stephen · 24 March 2022
★★★★★ 5/5
GoogleMy wife and I were looking for a house in Hadleigh during the middle of ‘Lockdown’. We found a house for sale through Chapman Stickels. From there on in, the agent, Benedict, and his company were brilliant. Everything was done in a prompt and friendly way. We were kept informed and Benedict chased up solicitors etc. when necessary. It was not a good period of time to buy a house but this company made it a very smooth experience. We will be forever grateful and truly recommend them to anyone thinking of buying / selling in this area
Joe and Charlotte
Joe · 24 March 2021
★★★★★ 5/5
GoogleMoving into our new home sold to us by Robert Chapman was an ' interesting' experience at the start of the Covid 19 pandemic lockdown! Many difficulties were encountered with the Conveyancing process and Robert was able to engage with the solicitors to assist in progressing matters.
Robert was extremely good natured and helpful. Even after our moving in, he continued to offer practical support and advice with our settling in. We are so grateful for his help.
For friendly, supportive service we can thoroughly recommend Chapman Stickles.
Mike · 24 March 2021
★★★★★ 5/5
GoogleFrom the outset Chapman Stickels were highly professional , caring , genuine and honest .They managed the whole process from start to finish highly effectively, keeping me well informed and totally angst free throughout. Viewers were plentiful and readily shown around and buyer found same day it was marketed. Would be hard to find a better estate agent or service . Staff were delightful and pleasure to work with
MS · 24 March 2021
★★★★★ 5/5
GoogleChapman Stickels kept us well informed during our sale and helped us to make informed decisions during the process.
When showing our property to potential purchasers they were very professional.
They assisted in our search for a new property we found them very knowledgeable about the properties we viewed with them.
Full marks to the whole team.
Kevin · 23 May 2025
★★★★★ 5/5
GoogleWe experienced a very protracted sale but from start to finish Chapman Stickels were professional, friendly, proactive and very communicative. Everything you want in an estate agent at a time of stress and anxiety. Cleo was brilliant. This was our sixth move and by far the best agent we have used.
Andrew · 24 March 2023
★★★★★ 5/5
GoogleFrom beginning to end, I have loved working with the Chapman Stickels team. I have found them to be professional, reliable, trustworthy, proactively communicative, and very approachable. Over the past 20+ years, I have bought and sold a number of residential properties, and have had consistently disappointing and frustrating experiences with estate agents. So it was a genuinely pleasant surprise to meet Ben Stickels and colleagues!
I knew that I could trust them throughout the process, and felt welcome to contact the office whenever I had a question. They REALLY know their market.
Their marketing material is second to none, with an extraordinary quality of photography (including aerial shots) and beautiful production of printed brochures. All this was supported by a strong online presence that went live as soon as our agreement was in place, meaning that interest in my property was generated without delay.
I recommend, without reservation, Chapman Stickels to anyone who is thinking about selling their property - something I never believed I would be able to say about an estate agent! Thank you for smashing the estate agent stereotype and for helping me sell my house!
Catherine · 17 April 2024
★★★★★ 5/5
GoogleFantastic service from Leanne! She was so supportive helping us to purchase our first house! No question was too silly, and always responded quickly! 100% recommend! Thank you!
Mica · 24 January 2026
★★★★★ 5/5
GoogleFantastic, professional, friendly service from beginning to end and possibly the fastest sale on record at around 4-5 weeks from photos for web site to sale completion.
Kept us up to date on all viewings, offers and progress. Cannot fault their service. Highly recommended. Thank you to Robert, Emily and the Team.
Celia · 24 March 2022
★★★★★ 1/5
GoogleHave made 2 enquires and never recieved any responses bit dissapointing
Laura · 24 March 2022
Agent replied · 27 May 2023
Dear Laura,
Our sincere apologies for this; upon review with our letting department this is undoubtedly our fault.
We aim to reply to everyone promptly, and we have struggled with staff illness in the past month, but this is not an excuse and we will endeavour to rectify this.
Please feel free to call me.
Kind regards,
Emily
01473 372 222
★★★★★ 5/5
GoogleExcellent. I am a repeat customer and the service was to its usual very high standard. Very happy.
Philip 👏👏 …
Philip · 17 November 2025
★★★★★ 5/5
GoogleI would highly recommend Chapman Stickels. They have a great local knowledge of the area & all staff were a pleasure to deal with.
Their rates were also fair and transparent
Amy · 7 August 2025
★★★★★ 5/5
GoogleThey've been great at helping me sell and buy property and will definitely use them again.
Morgan · 17 November 2025
★★★★★ 5/5
GoogleCleo has been an absolute dream helping us with our house search. By far the most personable, friendly, helpful and informative advisor we have dealt with. Highly recommend both Cleo and Chapman Stickels if you want a personal touch.
Ricky · 24 March 2021
★★★★★ 5/5
GoogleGreat service and successful completion in a difficult market. Very well done
Linzi · 17 November 2025
★★★★★ 5/5
GoogleExtremely professional team, who were very responsive for the full duration of this transaction. Would definitely recommend Ben and his team to act as Agents for anyone who are contemplating putting their house on the Market. Great Service!
Julia · 24 March 2021
★★★★★ 5/5
GoogleWe recently sold our property with Chapman Stickles. From the first meeting with Ben, we felt confident and positive that he would achieve a sale for us.
We had excellent contact with Ben and Cleo throughout the whole process. They were very prompt in marketing and promoting our property and are achieving a high sale rate in the Suffolk
area where we had our property.
We would highly recommend this agent to sell your home. They are professional, friendly and a go getting company. 10/10 for our experience👍
Carol · 24 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.