Trusted Agent profile · Market Harborough
★★★★★
118 reviews across 2 platforms
Leicester Road, Market Harborough, LE16 7BN
Davidsons Homes's office in Market Harborough, at Leicester Road, is rated 3.3 out of 5 across 118 reviews on two platforms, including 20 Google reviews rated 4.6.
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Every review we hold for the Market Harborough office, from every platform, shown as written. First names only.
1/5
TrustpilotI wrote a bad review a couple of weeks…
I wrote a bad review a couple of weeks ago about the rubbish customer care Davidsons offer. The customer care team asked me to email them, which I did 2 weeks ago - SURPRISE SURPRISE I Still haven’t had a reply. I’ve phoned and left messages but still no contact. Am I impressed NO
5/5
TrustpilotReview
Becky at Davidsons Homes was wonderful to work with. She was thorough, kind, and incredibly informative throughout the process. She made everything feel much less stressful and was easy to speak to. Her customer service was excellent, and she went above and beyond to ensure everything was clear and smooth. Highly recommend!
Thank you for taking the time to leave a review. We are very pleased to hear you are very satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Becky. Best wishes, the Davidsons team.
5/5
TrustpilotI purchased my New Home at Little…
I purchased my New Home at Little Bowden Market Harborough, right from when I went to view my New Home while still being Built, the Sales Manager Michelle was Absolutely Amazing keeping me updated with photo’s and information on every step of the way.I can’t Thank Michelle enough for everything she has done for me.On the day of moving in The Manager Barry was also Amazing and so so Helpful, Barry has been there for me since day one helping me with all small issues and getting them done straight away.I can’t Thank Barry enough he is always there for you.Even after moving in Barry and Michelle are always there for you.I would also like to Thank the Customer Care Team for taking care of any small issues I had Straight away for me.I Have a Beautiful Davidson Home.I Recommend David’s Homes One Hundred Percent.Brenda
5/5
GoogleWe were so pleased to look around today - Kate was very helpful. Fixtures and fittings appear to be top notch. We are hoping that someone will want our present home so we can enjoy a new Davidson's home in Market Harborough. Fingers crossed!!
Hi Abby. Thank you for leaving a review. We are very pleased you had a fantastic experience at Wellington Place. We wish you all the best with your sale and hope to welcome you to the Davidsons family.
1/5
TrustpilotBought a house from these cowboys and I…
Bought a house from these cowboys and I DEFINITELY wouldn’t buy again. If you want to sort everything yourself then go ahead and buy from Davidsons Homes. The workmanship is SHOCKING. Countless emails and phone calls to resolve any snagging issues. Takes months and months to resolve. Avoid at all costs would be my advice. .
Thank you for taking the time to leave a review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk or eastmidlandsfeedback@davidsonsgroup.co.uk depending on the region you purchased from to provide us with more details. Kind regards, the Davidsons Homes team.
1/5
TrustpilotDishwasher installation fire risk.
Been in our property for nearly 3 years and the dishwasher stopped working. Zanussi engineer visited and was disgusted that the plug was up against the back of the dishwasher and the resultant heat blew the fuse, scorched the socket and melted the back of the dishwasher.
Thank you for taking the time to leave a review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk or eastmidlandsfeedback@davidsonsgroup.co.uk depending on the region you purchased from to provide us with more details. Kind regards, the Davidsons Homes team.
5/5
TrustpilotGreat Houses
Buying a Davidsons Home at Alexandra Place was a great experience. Louise was just what I want from a sales person - honest, straight talking, and willing to help where she could. Having moved in to the property we have been a little frustrated with the aftercare, as the responses from one of the contractors in particular about fixing patio doors has been poor, but still happy to give 5 stars.
5/5
TrustpilotDavisons New Lubbesthorpe
We purchased our home with Davidsons at New Lubbesthorpe and absolutely love it. Michelle the Sales Manager was on the ball, and was always available to answer questions however small. We bought during lockdown but this didn't impact our experience in any way. The team made sure we could still safely visit the plot when restrictions allowed, and updated us regularly on the build. Since moving in we did identify some snags but the customer care team dealt with these, and we always got a follow up check in to ensure the matter was resolved. Michelle has kept in touch since we moved in and we couldn't fault her. Definitely would recommend. The houses feel like homes, and it's the little details that really stand out.
5/5
TrustpilotFantastic service and great homes!
We have had nothing but an amazing service from Davidsons at the New Lubbesthorpe site. Michelle was very informative during the house buying process and made sure there was no added stress to what is a very stressful time! When we moved in, not a problem, any questions (stupid or not) we're answered in a prompt manner. During the home demo, we learnt plenty of tips and tricks which was great as first time buyers.Whilst dealing with snagging, issues were normally dealt with within a couple of days and all the staff who we dealt with were lovely. Even 1 year later, the post completion team are also quick to respond and happy to help. Customer service has been fantastic over the last year and a half and couldn't recommend enough!
5/5
TrustpilotDavidsons homes
From the outset the Davidsons experience has been first class. Very helpful sales lady, professional service , warm welcome to new home and responsive attention to minor snags identified. No complaints
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. Best wishes, the Davidsons team.
1/5
TrustpilotBE AWARE OF THIS HORRIFIC COMPANY
BE AWARE OF THIS HORRIFIC COMPANY. We dealt with Alexandra place in Mapperley Nottingham and received the worst customer service I have ever had and this is across the board running throughout the company, I do not no how they get away with it. We paid a deposit to them and were 1 working day over the contract exchange date, fair enough we except this was in the contract but unfortunately we didn't realise so they cancelled our order kept £400 of the £500 deposit and re advertised the house for £6000 more not even a phone call from them. Not to mention the horrifying customer service we had through out the 5 weeks of dealing with them so this was deffinatly a blessing in discuise. I wish we read all of these terrible reviews before we went ahead as they are all deffinatly true I'm sure of that.
4/5
TrustpilotWould do it again!
We had a bad experience with the first sales person but as soon as Lydia took over she ensured that was totally reversed.
Thank you for taking the time to leave a review. We are very pleased to hear you are satisfied with your Davidsons home and the buying experience. Best wishes, the Davidsons team.
5/5
TrustpilotFantastic all round
We have just moved into our second Davidsons Homes house and both times had an excellent experience throughout the process. Davidsons homes are special and definitely not your average new build property.
Thank you for taking the time to leave a review. We are very pleased to hear such positive feedback about your buying experience with Michelle. Best wishes, the Davidsons team.
1/5
TrustpilotOnce sold you are on your own.
The list of problems we have would make you turn and run away from the sales office. The glamorous dream of owning their properties is far from reality.
Thank you for taking the time to leave a review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk or eastmidlandsfeedback@davidsonsgroup.co.uk depending on the region you purchased from to provide us with more details. Kind regards, the Davidsons Homes team.
1/5
TrustpilotVery very disappointed
Very very disappointed, can honestly say snagging very got completed and what did was of a poor quality. Now dealing with aftercare we’ll say dealing they don’t bother to get back to you. Iv never known a house builder to have so many complaints which Iv read and have myself of stud walls so far out of square it’s embarrassing. I’m not doing this out of anger I just want people to be aware before having to go through the terrible aftercare I have. They arnt bothered once they have your money. Had other new builds before, I’d definitely and I say to people my truth is Davidsons paint a good picture but are one of the worst.
1/5
TrustpilotFire doors that don’t shut. Atrocious customer service.
We have 6 doors in our new build that do not shut. I have been advised these are fire doors and as such this is a fire hazard. I contacted the customer services team over a week ago to raise this. I still haven’t been contacted about getting an appointment booked in for this to be rectified. They are taking multiple days to reply to emails & not picking up the phone when I call. I think it might be time to contact the NHBC & HSE.
5/5
TrustpilotI visited Grange View in Lower Bardon…
I visited Grange View in Lower Bardon and was met with Lucy after being recommended by a friend and i explained to Lucy i wasn't looking to move for another 12-18 months , most developers would dismiss me at this point for time wasting however Lucy did not. Lucy explained about future phases and current house types that fit my criteria i am looking for. After more talk with Lucy about Davidsons home i will be definitely looking to buy in the future with these guys , amazing service !
5/5
TrustpilotYou are amazing : Becky and Jade (Bedford)👏👏
Our experience with Becky and Jade during our 1st home-buying process was exceptional. From start to finish, they demonstrated great expertise, patience, and a genuine commitment to helping us find the perfect home. They listened carefully to our preferences and provided a range of options that suited our needs. Their guidance and advice were invaluable, making the entire process smooth and stress-free. We truly appreciate their responsiveness and professionalism, and we highly recommend them to anyone looking for outstanding support in purchasing a home. With love and regards, Tripti
1/5
TrustpilotDisgusting aftercare
Well where do you start with this company of cowboys?They are fast to take your money but their aftercare service is shocking to say the least.They initially acted on our issues from the snag report we had carried out on the property (133 in Total).Since we have moved in back in October 2022 they don't follow up their promise to support you for two years, we have reported a water leak from the main bathroom over six weeks ago with the promise that a member of our plumbing contractors will call you to arrange a suitable appointment, guess what despite numerous emails to post occupation and customer services this hasn't happened.I have no choice now but to reach out to the NHBC for support.The site has almost been completed so i guess they don't give two hoots anymore?DONT BUY A HOUSE FROM THESE YOU WILL REGRET IT, who needs a family bathroom to be functional anyway eh?A very annoyed customer from a Davidsons development.
5/5
TrustpilotI would like to thank Kelly and…
I would like to thank Kelly and Michelle for finding my beautiful home and being there every step of the way,and to Barry for always being there for you after you have moved inn,to solve all problems.
5/5
TrustpilotMichelle at the Little Bowden site was…
Michelle at the Little Bowden site was very knowledgeable helpful and pleasant!
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Michelle and the team. Best wishes, the Davidsons team.
5/5
GoogleWe are delighted with our home and the service we received. Beccy in the sales office in particular has been fantastic!
5/5
TrustpilotFantastic professional service from Dan at Oakham Pastures
I Bought a beautiful house in Oakham.
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Dan and the team at Oakham Pastures. Best wishes, the Davidsons team.
2/5
TrustpilotEnsuite shower leak and remaining repairs
Ensuite shower leak, water appeared on lounge roof.
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
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