Trusted Agent profile Β· Market Harborough

Cooper Estates Market Harborough reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

64 reviews across 3 platforms

6 - 8 The Square, Market Harborough, LE16 7PA

Cooper Estates's office in Market Harborough, at 6 - 8 The Square, is rated 4.6 out of 5 across 64 reviews on three platforms, including 60 Google reviews rated 4.7.

Google logo

4.7 / 5

60

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Market Harborough office, from every platform, shown as written. First names only.

5/5

Google

We have recently sold our house and couldn't be more delighted with the service we received from Richard, Jo and Matthew. From start to finish, they made what can often be a stressful process feel smooth, straightforward and well managed. Their communication was excellent throughout. They kept us updated every step of the way, were always available to answer questions, and made sure we knew exactly what was happening at each stage of the sale. Richard, Jo and Matthew were professional, friendly and genuinely supportive throughout the entire process. Their knowledge, dedication and attention to detail gave us complete confidence that we were in safe hands. I would highly recommend them to anyone looking to buy or sell a property. An outstanding team who go above and beyond for their clients. Thank you all for making our house sale such a positive experience! Thank you all 😍

Julie Β· 12 August 2026

Agent replied Β· 12 October 2026

Dear Julie Thank you so much for taking the time to write your amazing review. we really are very grateful and it was very kind of you. I hope you are keeping well and wish you all the very best for the future. please do pop in at some point and have a coffee with us, it would be great to see you again. Kind regards, Richard and Matthew.

5/5

Google

Have used Cooper Estates for several house sales over many years and highly recommend them. Richard, Matthew and Megan were always very helpful and prompt with their replies, keeping me informed and up to date. I would not hesitate to use them again for any future sale or purchase.

Julie Β· 12 July 2026

Agent replied Β· 12 October 2026

Hi Julie Thank you so much for your kind review and as always thank you again for your continued business, we are most grateful, hope to see you soon. kind regards, Richard

5/5

Google

Great Experience ! - just wanted to thank Matt, Richard and the team for what was a surprisingly relaxed but very quick sale. Assured by Matt on the first visit, I put my 'control-freak' self to one side and decided to trust their process completely. Apart from 30mins with their photographer and taking their update phone calls, I was completely hands-off. Within a couple of weeks, we had a great offer which was more than hoped for. Exchanged and completed smoothly. Sold! Job Done! Huge thanks M. Smith

Force Β· 12 October 2025

Agent replied Β· 9 September 2025

Dear Martin thank you so much for your review, we are very grateful for your kind words. We wish you all the very best for the future and please do pop in to the office if you are passing by, it would be great to see you. Kind regards Richard and Matthew

5/5

Google

Highly recommend Cooopers - we've used Richard a few times over the years and always found him honest, helpful and professional. We are currently looking to move again and have no hesitation in going back to Richard.

Marie Β· 12 August 2026

Agent replied Β· 12 October 2026

Dear Marie I hope you are both keeping well Thank you so much for your kind review, it is very much appreciated I look forward to working with you again in the near future see you soon Kind regards, Richard

5/5

Google

Richard and the team were extremely professional and easy to work with. I would recommend Cooper Estates to everyone.

George Β· 12 September 2026

Agent replied Β· 12 October 2026

Dear George I hope you are keeping well Thank you so much for your kind review, it is very much appreciated and also thank you once again for your valued business I look forward to seeing you soon kind regards , Richard

5/5

Google

I have used Cooper Estates to sell two properties over the years. The staff are professional and always keep me updated. I particularly like their feedback portal, where you can automatically see feedback from viewings and also stats on your house listing. They are a well established firm in Market Harborough, they know the area very well which is key for buying and selling.

Kim Β· 12 August 2026

Agent replied Β· 12 October 2026

Dear Kim I hope you are and your family are keeping well Thank you so much for your kind review, it is very much appreciated and was very nice of you. We hope the move goes well Kim and we look forward to seeing you again at some point. Kind regards Richard and Matthew

5/5

Google

Highly recommended, very professional and friendly team.Five stars all the way.Thank you Matt πŸ‘ …

Lenka Β· 12 July 2026

Agent replied Β· 12 October 2026

Hi Lenka, That's very kind, thank you. I hope you and the family are well settled in sunny Spain. Kind regards, Matthew

5/5

Google

Matthew and his team sold my 2 bedroom town house in Hamilton, Leicester last year. I appreciated the understanding and support given to me by Matthew and his team throughout the process. I could not have chosen better people to help me with the house sale. Thank you to everyone.

Priscilla Β· 21 July 2025

Agent replied Β· 12 November 2025

Hi Priscilla, Thank you for your kind review. It was a pleasure to act for you. We hope to see you in Harborough again soon. Kind regards, Matthew and Richard

5/5

Google

After months of no progress with another estate agent, I was recommended Cooper Estate Agents. Honestly, I cannot recommend them highly enough. From the moment I made the switch, the difference was hugely clear. Within just two weeks they had arranged a viewing and secured an offer - and the property was sold! The whole process was smooth and stress free, with excellent communication throughout. The team were professional, respectful, proactive, and genuinely cared about getting the best result. I only wish I’d gone to Cooper from the outset! First class service from start to finish - I can’t thank them enough!

H Β· 16 September 2025

Agent replied Β· 9 September 2025

Hi Helen, Thank you for such a lovely review. I'm glad we were able to turn things around for you after the rocky start you had with the other agent. It was a pleasure to act for you. I hope we cross paths again one day. Kind regards, Matthew

5/5

Google

Many thanks to Matthew and his team for making selling a property a friendly experience. Always friendly, prompt and polite, and offered very good advice. I recommend them.

G Β· 13 October 2025

Agent replied Β· 12 November 2025

Hi Glenys, Thank you for your lovely words. We all really enjoyed acting for you. I hope you have a great holiday. Kind regards, Matthew

5/5

Google

Myself and my partner went into Cooper Estates yesterday to put an offer in for a property and couldn’t be happier with the whole experience! The Level of service and professionalism is something all estate agents should aspire to reach, especially from Richard who was so knowledgeable and approachable. Thank you Cooper Estates for such a hassle free and straight forward experience and thank you Richard for the massive amount of help you provided with purchasing our first property.

Luca Β· 14 June 2023

Agent replied Β· 13 June 2024

Hi Luca thank you so much for your kind review. It was great to see you both the other day, I'm looking forward to seeing the house when it's all finished. Kind regards Richard

5/5

Google

We have just sold our house through Cooper Estates. We would highly recommend the team. They have very broad experience of the home selling market. Matthew's valuation was very accurate, generating good amount of interest, with offer received within weeks of going to market. He was very professional during valuation and refeained from cheap selling tactics, something we particularly appreciated. Richard's decades of experience were invaluable when navigating complex issues. But it was Megan, who was the star of our show, from start to finish. She did an amazing job to present our family home, with great description. She was always polite and helpful, particularly when it came to legal process, associated with selling our home. Nothing was too much, when it came to moving the process along. We are certain that if it wasn't for Megan, we would still be in the process, rather than post completion, being legally naive, as we are. We would also like to mention great photographer the agency uses. He was meticulous about setting each room, to bring the best out of it. We are positive, it made a difference to interest generated in our home. We are very pleased and grateful. We were returning customers, having had a great experience first time round. This time, it was even more positive

Patricia Β· 10 August 2025

Agent replied Β· 9 September 2025

Dear Patricia, Thank you for such a lovely and detailed review. We’re so pleased to hear that you were happy with every step of the journey. Megan worked very hard to keep your chain intact, so she will be delighted to receive such kind feedback. It was a pleasure to act for you again, and we wish you and your family all the very best. Kind regards, Matthew and Richard

5/5

Google

Matthew and Richard are absolutely fantastic at their jobs and were a pleasure to deal with whilst selling our property. There were a couple of hiccups along the way with building regulations and permission and the two of them handled it with empathy and total professionalism. I would definitely use them again if I ever needed to sell again and cannot recommend them enough. Thank you both.

Shelley Β· 15 March 2024

Agent replied Β· 13 June 2024

Dear Shelley, Thank you for your kind review. I'd glad we managed to get this sale through to the end for you. We look to forward to acting for you again when the time comes. Kind regards, Matthew

5/5

Trustpilot

Mr S Pitman was absolutely brilliant

Mr S Pitman was absolutely brilliant. Professional and friendly. Explained everything clearly. We were concerned about how much, what we required would be, but that was a pleasant surprise. Service great. Thank you so much Steve.

Mark Β· 13 April 2026

5/5

Google

I recently sold and bought through Cooper Estates and Matthew went above and beyond to help it all go through smoothly for us - absolutely brilliant. Over the years I have moved a lot and they were without doubt the best Estate Agent I have ever dealt with. Thank you so much πŸ™πŸ˜Š

Clare Β· 12 October 2024

Agent replied Β· 11 November 2024

Dear Clare, Thank you for such a lovely review. It was an absolute pleasure acting for you. I hope all is going well in the new home so far. Please do pop in and say hello if you're ever passing the office. Kind regards, Matthew

5/5

Google

RIchard and Cerys were both fantastic throughout the process of buying and selling through Cooper Estates. Their effectiveness transcended the competitive fees that they offered, it makes you wonder why you would pay significantly more for other estate agents in the area! We were never left waiting and everything was taken care of, even when it was not expected of them. Secretly there must be an army of people helping in the background to keep on top of it all. Also a big shout out to Paul who photographed the house. The pictures were really great and it made such a difference to our listing compared to some of the photos you normally see on listings. Be prepared for a workout making sure all of the shots are right! Should we move again, we would definitely be using Cooper again and i would recommend anyone to consider them if you are moving home.PositiveResponsiveness, Quality, Professionalism, Value

Jonny Β· 17 June 2022

Agent replied Β· 16 June 2024

Jonny, thanks for your kind review, it is very much appreciated. I do hope you and your family are settled in now and enjoying your new home. Kind regards, Cerys and Richard

1/5

Google

Very disappointed in service received. All they care about is the seller and have no interest in the buyer at all. Viewed a property and put an offer in that same day. Which was accepted. Only to be told that they would continue to show around other people and β€˜that if we wanted the house we should get the survey done as quickly as possible’. Making us feel panicked and pressured. Which would mean paying for a survey on a house we didn’t even know if we would end up getting, as someone else viewing it after we had our offer accepted might go in at a higher price. We were told the other lady interested in the property was the preferred buyer as she already had money in the bank. Made us feel completely worthless. We have since pulled out of buying this property purely based on the service. Stay well clear if you are a buyer.

Sophie Β· 27 August 2024

5/5

Google

First class service. That is what we received from Richard and Cerys. This was by no means an easy sale. With obstacles all the way through to completion our sale would not have got over the line without them. They kept us updated every step of the way, and made numerous phone calls and emails to the buyer, ourselves and solicitors to ensure the deal got over the line. I would use Copper Estates again and recommend anyone selling their property to use them also. Thanks Richard and Cerys.

Rob Β· 14 June 2021

Agent replied Β· 13 June 2024

Thank you so much Rob for your kind review. We really appreciate you making the effort to post this review. I hope you are all well and settled in your new home. Best Wishes Cerys and Richard

5/5

Google

Recently went through a simultaneous sale & purchase both with Cooper Estates, and Richard & Cerys has been absolutely fantastic. Cerys has especially done a great job keeping things on track and ensuring that everything goes through to the end. What is typically a highly stressful & complicated process was made manageable and straightforward, and I always felt that I was a priority during communications. You cannot go wrong going with Cooper Estates.

Breandan Β· 14 June 2022

Agent replied Β· 13 June 2024

Breandan, thank you so much for your kind review, it is very much appreciated, we wish you all the best in your new home. Kind regards, Cerys and Richard

5/5

Google

Cooper Estates have impressed me right from the beginning of my house-hunting journey and all along the way. I would particularly like to commend Cerys Richardson for her helpful, organised and kind approach. Whether in person, on the phone or by email, I have really appreciated her professionalism and ability to assist and liaise during this home-buying process. She and the team have made this potentially very stressful time much more tolerable for me. Thank you Cerys and co for the personal, pragmatic and friendly nature of your service.

Laura Β· 14 June 2020

Agent replied Β· 13 June 2024

Thank you Laura for your kind review, looking forward to getting you moved into your new home! Kind regards as always Cerys and Richard

5/5

Google

Cooper Estate Agents, especially Richard, have been fantastic throughout the process of buying the our first home. They have worked extremely hard, going over and above what should normally be expected from an estate agent in the buying process. Richard has given us continuous updates and has been a massive support throughout the whole process. I have built up such a lovely rapport with Richard. I really couldn't recommend Cooper Estate agents enough. What a fabulous, hard working, approachable bunch of people!!

Aine Β· 15 June 2019

Agent replied Β· 13 June 2024

Thank you Aine for your lovely review, very kind of you. Richard

5/5

Google

Really efficient - Matthew had my flat on the market to offer accepted within 3 days! Super helpful and friendly too.

Ellen Β· 12 May 2026

Agent replied Β· 12 October 2026

Hi Ellen, thank you so much for your kind and positive review, we're really grateful kind regards, Matthew

5/5

Google

Recently sold our house with coopers Matthew was fantastic the whole way through! Communication was great and he was always quick to respond to queries. Would highly recommend!

Amber Β· 16 November 2023

Agent replied Β· 13 June 2024

Dear Amber thank you so much for your kind review. I hope you and your family are all settled in your new home. Kind regards Matthew

5/5

Google

We recently purchased our house through Cooper Estates. From the outset, Richard, who was our main contact, and Matthew, were nothing less than professional and extremely helpful in the various sometimes difficult mediations between …

Peter Β· 16 April 2025

Agent replied Β· 10 January 2025

Thank you so much for your kind review Peter, we both wish you and your wife all the best for the future. Kind regards, Richard

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