David Blount Ltd Mansfield reviews

Morning Charlotte & Lewis. What a lovely start to the day ! Many thanks for your review and I am so pleased you were happy with the service you received. Good luck in your new home !

I am aware of the circumstances today and I can only apologise. However, allow me to clarify a couple of points. We are instructed by the landlord/owner to market the property for sale. We do not manage it on their behalf. We confirmed the viewing with their tenant. We had no reason to believe this wouldn’t take place. If you feel we could have been more empathetic, I’m sorry. In a society where we are all working our hardest to survive, I feel your review is both inaccurate and unjustified. I will though be asking the agent that manages the property to apologise on our behalf. Does your offer, subject to viewing, no longer stand ? Kind regards, Neil Temple.

Mr Gamble, I really feel you should withdraw your comment stating ‘seems something underhand going on’. We received a call from our corporate client this morning confirming that, due to the condition of the property, they are seeking cash buyers only. Please check the listing on Rightmove. Not to mention the foul mouthed language you used towards a member of my staff. Completely unacceptable behaviour. Neil Temple.

Hi Michelle. Many thanks for your review. I shall make sure Tina sees it. My staff all work very hard and it really is appreciated when this is recognised. Good luck in your new home. Best Wishes, Neil Temple.

Hi Paul. Many thanks for those very kind words. It has been a pleasure acting on behalf of the family. Best wishes to all of you. Neil.

Dear Mr Upex, Many thanks for your review. I do not propose to reply fully to the points you have raised on this forum, it wouldn't be appropriate. I am sorry that, in your opinion, our service has fallen short of your expectations. What really frustrates me is the potential impact reviews such as this can have on locally owned, independent businesses, who create employment opportunities in the areas where they operate. As a self-employed businessman I am sure you considered that before your post. I shall review your file and respond to you directly, although I have every confidence that my staff have not mislead you at any stage during the transaction. Thank you for instructing David Blount Ltd in the first instance and I am disappointed that, only a matter of days away from completion, you have made the decision to withdraw your property. I wish you every success with property related matters in the future. Neil Temple, Residential Director, David Blount Ltd.

Hi Jayne. Really sorry to hear of this. I shall have a look into it myself and come back to you. Thank you for raising your disappointment. Neil Temple. 17.24. As promised, I've now had chance to look at the timeline regarding your review. Our software system does state that a confirmation email was sent to you on the 15th October. My apologies if that wasn't received. In terms of the property already being sold, that wasn't strictly accurate and I'm sorry if that is how it was put across. We had received an offer previously but, as with all properties, we do not class them as sold, subject to contract, until we have all of the required documentation. This has only been received today and, if not already, then very soon the property shall appear as 'SSTC'. The young lady you have been dealing with is only 19 years of age and has been in the industry for less than 3 months and I am very proud of what she has achieved so far. As a company we will always try and provide the younger generation with an opportunity - we now have three employees, all under the age of 20, working from our office. It is a policy we shall continue with. What it does mean is, training shall be on-going and mistakes or instances of poor communication shall occur. Perhaps there is a lesson for me here as well, in terms of the training we are providing. - something I shall look at. In conclusion, please accept my sincere apologies and I hope you are successful in finding a suitable property to purchase. Please don't think this inappropriate, but I shall make a note to personally contact you should the sale on the property in question not proceed for any reason. Kind regards, Neil Temple.

Hi Andrea. What a fabulous review, thank you. I am very proud of my staff and how hard they work, particularly when it comes to keeping clients updated. So pleased we got there in the end ! Best wishes, Neil Temple.

Oh dear Denise, I’m sorry to read your review. Correct me if I’m wrong but your property was withdrawn from the market on the 10th November 2023 ? Why on earth would we advise a client not to sell their property. I am aware though of the conversation you are referring to with a member of my staff - which was taken out of context. Anyway, thank you for your comments and I wish you all the best for the future. Neil Temple.

Hi there. Many thanks for your very kind review. It is always much appreciated when clients take the time out of their own busy schedule to than us for our efforts.

Dear Mr Sutton. Many thanks for your review, it means so much to us. We look forward to working with you again in the future. Thank you again.

Many thanks for the review Ardi. Really is appreciated.

Morning Helen. Thank you so much for the review. We got there in the end ! Best wishes, Neil and all the staff at the Mansfield office.

Good morning Mr Newton. Sorry I have only just seen your post. I'm not quite sure what you are trying to say. Liberty Close is on the Poppy Fields development off Chesterfield Road in Mansfield. We offered some properties for sale there last year on behalf of Mansfield District Council. They were shared ownership but have now all been sold. You may still be eligible though for any properties that become available through the council. These would be on a rental basis though. Hope this helps and apologies for any confusion.

Hi Sabrina. I'm sorry to see the review you recently left us. I would hope that the reasons for not returning your bond at the end of the tenancy were explained to you. If you were not happy with the the outcome, you could have referred the matter to the resolution service. Neil Temple, Residential Director, David Blount Ltd.

Hi Sabrina. I'm sorry to see the review you recently left us. I would hope that the reasons for not returning your bond at the end of the tenancy were explained to you. If you were not happy with the the outcome, you could have referred the matter to the resolution service. Neil Temple, Residential Director, David Blount Ltd.

Hi Maciek. Many thanks for the review. It really is appreciated. Neil Temple, Director at David Blount.

Morning Scott. Many thanks for your review. Whenever you feel ready to move forward with your plans, then please feel free to contact me. Kind Regards, Neil Temple.

Dear Ms Ramsay. Thank you for your review and I am sorry to read of the perceived poor service that you received. I have already read our file notes today and I'm not entirely sure where your comments stem from. However, I will contact you directly with my thoughts, rather than provide too much detail via social media. Again, thank you for bringing this to my attention. Neil Temple, Residential Director.

Good morning. Many thanks for the review. It really is appreciated.

Thank you for your feedback in August 2016. We have just updated our Google account which now allows us to reply to our customers

Thank you for your feedback in August 2016. We have just updated our Google account which now allows us to reply to our customers

Many thanks for your previous 5 star rating.

Many thanks for your previous 5 star rating.