Julian Marks- Plymouth Mannamead reviews

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ A truly exceptional agent, a rare gem ⭐️⭐️⭐️⭐️⭐️ Working with Gemma Dolley has been one of the most unexpectedly comforting and genuinely heart-lifting experiences I’ve had in the property world. I never imagined an estate agent could make such a difference, but Gemma truly does. From our very first conversations, her warmth, kindness and sincerity stood out in a way that is incredibly rare. She didn’t just guide me through a stressful process… she made it feel manageable, clearer, and at times even hopeful. She has this wonderful way of making you feel seen, heard and supported, not rushed, not judged, not treated like a number, but treated like a real person going through a big life step. Gemma is endlessly patient, incredibly responsive, and consistently goes above and beyond, even on the busiest days. She explains things gently, she reassures you when you’re overwhelmed, she offers honest guidance, and she always makes you feel like your needs truly matter. What touched me the most is her genuine care. She doesn’t just “sell houses”, she helps people. She listens, she understands your situation, and she always tries to find the solution that feels right, fair and kind for everyone involved. Thanks to her, a process that could have been stressful and lonely became something I could navigate with confidence and clarity. I’m deeply grateful for everything she has done and for the humanity she brings into her work. If you’re looking for someone who will not only do their job brilliantly but also make you feel supported, safe and genuinely cared for along the way, I can’t recommend Gemma highly enough. She is truly a rare gem in this industry. 🤍

Andra · 26 December 2025

★★★★★ 1/5

Google

Will not allow two women to house share despite allowing us to view our perfect property and knowing our situation. When we booked the viewing, the agent went to confirm if house share was allowed and we were informed it was absolutely fine. Their policy only allows family or couples. We also told them we had pets and was told no extra cost would be added. This is not the case and they charge £50 per animal, including the fish! These were only told to us after a viewing and when we tried to put our application forward. Very disappointed at the lack of correct information provided to us. A waste of time, plus money loss due to weekday viewing.

Gemma · 26 October 2025

★★★★★ 1/5

Google

What an utterly disappointing experience. From the beginning: Property details online where missing words, written poorly and did not contain all measurements. We literally had to re-write them. During the sales process, very little guidance and support was offered. Feedback was not useful in any way to help us. None of the agents learnt a single thing about our property. We were simply a number to them. After we finally did get an offer accepted, Jon, the apparent sales chaser contacted us once in the 4 months from sale to completion and took over 24 hours to respond to any communication from us. This was probably the worst part of the experience. I would recommend everyone stay away from these guys and use an agent with a better understanding of the sales process and with a better team to support you through that process. It is a stressful time in general moving house and without the help of a good agent you will be left to your own devises.

Andrew · 29 May 2025

★★★★★ 5/5

Google

We have purchased properties twice through Julian Marks (2013 and 2025) and on both occasions received a professional and comprehensive service in comparison to other local agents we have encountered along the way. If we were to sell in the future this would be through Julian Marks due to their high level of service across the chain. Many Thanks to Jon and Molly in particular who have been great to deal with. Would recommend.

Nick · 26 April 2025

★★★★★ 5/5

Google

We bought a property with Julian Marks and they were extremely professional and friendly throughout the process. They knew everything that was going on with our chain, kept us informed at each stage and were quick to respond to any enquiries. We used a different agency for selling our property but would definitely consider using Julian Marks instead if we are selling again in the future. Thank you for a positive experience.

Pille · 26 February 2026

★★★★★ 5/5

Google

A massive thank you to the team at Mannamead who have recently sold our home. Lynne & Caroline were particularly amazing from start to finish, keeping us informed throughout the process, they both showed compassion during the challenges and went above and beyond to get our home sold. We can’t thank them enough 🤩 …

Kate · 26 March 2025

★★★★★ 5/5

Google

I am very pleased with the quick and professional approach shown by Julian Marks Estate Agents of Plymouth. They marketed and sold my late Mother's house for the full asking price within a couple of weeks of listing. Nothing was too much trouble for them and they kept me fully up to date with the progress of the sale. I highly recommend Julian Marks Estate Agents of Plymouth for buying or selling your property.

Simon · 26 June 2025

★★★★★ 5/5

Google

We had a great experience with Julian Marks purchasing our home as first time buyers. Jon Hearn in particular deserves a special mention, who dealt with the majority of the communication throughout the transaction and provided us with excellent advice and a professional service as we navigated our way through. We would definitely use Julian Marks in the future when we come to sell our property & would recommend to other first time buyers!

Megan · 26 June 2025

★★★★★ 5/5

Google

A professional, receptive and highly motivated office team, which implicitly understands its patch and the state of the market. Wesley's use of graphic analysis and data to pitch at the right place was persuasive. And my initial warm feeling in the office was boosted as each member of the team came individually to the house to understand the features and potential of the property. Lynn (and Caroline) was a fabulous orchestrator of the ‘chain,’ while Jeremy’s undoubted expertise and experience was a key feature in eventually getting over the line. I would thoroughly recommend JulianMarks. Thank you to you all (+ Gemma and Megan (of course!))

Robert · 26 February 2025

★★★★★ 5/5

Google

Excellent service from initial valuation visit through to completion of sale. Jeremy's valuation was realistic and his local knowledge of the market helped us to sell on first viewing. Lynn was supportive and always at the end of the phone or email to deal with queries etc. The whole team at Mannamead office were always friendly and helpful. Would highly recommend this local estate agent.

Sally · 26 March 2023

★★★★★ 5/5

Google

This is the second time that we’ve purchased a property through Julian Marks and this time we also sold our house with them as well. 10 years ago we found that the experienced team were professional, efficient and knowledgeable throughout the whole process and this time it was no different. We don’t plan to move again anytime soon but when we do, we will not hesitate in using Julian Marks again!

Natalie · 26 April 2025

★★★★★ 5/5

Google

Thanks to everyone for your professional and friendly service in selling my home. Thank you to the whole team, especially Jeremy and John.

Jimmy · 21 April 2025

★★★★★ 5/5

Google

While selling my house, I mainly dealt with Lynne Cummings and WOW what a service she gave. Lynne was amazing, I can’t fault her in anyway and I can’t recommend her and her team highly enough. A five-star service in every way. 💕 …

Sarah · 26 March 2023

★★★★★ 5/5

Google

Excellent service from start to finish. Perfect mix of experience and enthusiasm, particularly strong on keeping me informed of progress. I'd highly recommend them

Nick · 26 December 2025

★★★★★ 5/5

Google

We would highly recommend Julian Marks as an estate agent. The experienced staff at Julian Marks managed the sale of our house within a 9 person chain. They negotiated the pitfalls which came with such a large chain and displayed great communication skills. We cannot thank them enough.

Maggie · 26 March 2025

★★★★★ 5/5

Google

I am so grateful to the lovely team at Julian Marks. They've supported me brilliantly through my flat purchase and nothing has been too much trouble. Special thanks to the beautiful Caroline, you're one in a million! Vx

Victoria · 15 April 2026

★★★★★ 5/5

Google

Most impressed with the Julian Marks team chosen by myself to sell my late Mums property it can be a minefield when choosing an estate agent brilliant service from start to finish by the Mannamead team always helpful advisable and such a friendly team! Congratulations

Pete · 26 March 2025

★★★★★ 5/5

Google

I was impressed by the good old fashioned courtesy I received from this company, and their quiet efficiency in getting the job done without fuss, and without hassle. It was a long distance sale by executors, and I had complete confidence in them.

Helen · 26 March 2025

★★★★★ 5/5

Google

The whole team at Julian Marks (Mannamead Office) was extremely professional and efficient in all their dealings with us. Communication and feedback on viewings was excellent. I have no hesitation in recommending them if you have a property to sell.

Peter · 26 March 2025

★★★★★ 5/5

Google

Excellent service, both friendly and efficient. Most importantly acheived quick sale after marketing at higher price than originally expected.

Stan · 26 October 2025

★★★★★ 5/5

Google

Julian Marks Mannamead branch handled my sale, they were friendly, helpful and understanding throughout, I was very pleased with how the property was presented, viewings were handled, and helping manage the sale process. Would definitely reccomend.

Dan · 26 April 2025

★★★★★ 5/5

Google

Julian marks recently sold a property for me and I had a great professional service from them from the initial meeting with Mark to all my contact with the helpful friendly staff. …

Sharon · 22 April 2025

★★★★★ 5/5

Google

We are extremely happy with the very good service we have received from all the staff of Julian Marks, Plymouth. We have had excellent, very personal and professional help with the sale of our appartement. Any questions were dealt with immediately and during the whole process we have received lots of useful advice. So, to all the staff of Julian Marks; THANK YOU VERY MUCH FOR EVERYTHING! Herman Heethuis and Marjo Kortenoeven

Herman · 26 March 2023

★★★★★ 5/5

Google

Very professional service from the team at Julian Marks in dealing with the sale of my husband’s property. Friendly and responsive communication throughout the process and a quick and efficient sale.

Hannah · 26 March 2025