5/5
GoogleThe agent, Kirstie, is absolutely attentive and prompt to make further action. Nice and easy to chat with and make clear explanation to us. Thank you so much!
Trusted Agent profile · Manchester
Savills Manchester New Homes reviews
★★★★★
2,056 reviews across 2 platforms
12 Booth Street, Manchester, M2 4AW, M2 4AW
Part of Savills, see every office.
Savills's office in Manchester, at 12 Booth Street, is rated 4.2 out of 5 across 2,056 reviews on two platforms, including 232 Google reviews rated 4.8.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Google5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 27 December 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Agent replied · 27 December 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 27 December 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
GoogleGreat costumer service and fast response, special mention for Donna! Highly recommend agency and team!
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 27 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
GoogleI have reverece excellent service from Savills, and if it wasn't for Sophie Mitchell for helping me and my partner find out perfect little house then I don't think would ever find one! Such outstanding service! Can not fault one bit!
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 27 December 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 27 December 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
5/5
GoogleI have been using savills to rent my property in Manchester for over 4 years and have always received friendly and efficient service. Alastair and John-Paul's customer service is first class and I would highly recommend them and their team.
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 27 December 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GoogleI sold my flat in Manchester through the then Case McNair office. Ryan Griffin handled my case and he was exceptional throughout proceedings - professional and reliable he was able to make at times a complex process very smooth.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 27 December 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 27 December 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 27 December 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
