Trusted Agent profile · Manchester

Savills Manchester New Homes reviews

4.2

★★★★★ Great

2,057 reviews across 2 platforms

12 Booth Street, Manchester, M2 4AW, M2 4AW

Part of Savills, see every office.

Savills's office in Manchester, at 12 Booth Street, is rated 4.2 out of 5 across 2,057 reviews on two platforms, including 232 Google reviews rated 4.8.

Google logo

4.8 / 5

232

Reviews on Google

This office

Trustpilot logo

1,825

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lauren helped me a lot during my stay…

Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.

Perizat · 19 March 2024

5/5

Trustpilot

Letting service over the past two years…

Letting service over the past two years was excellent; very professional.Thank you to all the team at Savills.

Declan · 15 June 2021

Agent replied · 27 December 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

thank you Savills & Paige

Paige Ford helped me find a great place in Belsize Park for a short term stay. She was so efficient and pleasant. She made everything so easy. I highly recommend her and Savills.

John · 28 June 2023

5/5

Trustpilot

A great service

Adel Virago-Zsupan has provided us with a great service Sorting out some difficult issues that we are very pleased with.

Miles · 29 December 2020

Agent replied · 27 December 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Cost me £15 to call them and never got…

Cost me £15 to call them and never got through after waiting 25 minsEmails them and 3 days later still no response

B.Morris · 6 June 2020

Agent replied · 27 December 2024

Thank you for your feedback. We take it very seriously so could I ask you to get in touch so that we can discuss your concerns in full? Please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?

5/5

Trustpilot

Guided us on the correct price for our…

Guided us on the correct price for our property so we ensured a quick sale and achieved over the guide price.

Jon · 8 September 2020

Agent replied · 27 December 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

We had great service from Millie…

We had great service from Millie Willsmer. She was responsive, friendly and did all she could to aid our purchase.

Justine · 12 December 2020

Agent replied · 27 December 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Google

fantastic service from savills in manchester, Maria who works in the office was always happy to help with any questions regarding our new property. Sophie Mitchell also gives exeptional service, she is the person we go to if we ever come across a problem which may I add we haven't yet had. highly recommend !

Kirsty · 10 January 2020

5/5

Google

Loved their service. They take care of the customer very well, small things like - last minute viewing accommodation. Highly recommend if you are looking for rental property.

Vipul · 26 October 2023

5/5

Google

Had a good experience from starting my tenancy to vacating. Anam helped with any property queries I had quickly and At the end of my tenancy Donna had my deposit return to me very quick. Happy all round experience, if I was not moving I would happily have stayed definitely recommend to friends and family.

Rd · 27 October 2019

5/5

Trustpilot

Excellent service

Excellent service, very efficient at every stage and all the team where a pleasure to work with.

Susan · 22 June 2021

Agent replied · 27 December 2024

Thank you, Susan. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Avoid

Avoid, don't waste your time with these. they are more motivated in taking all your details rather than showing you a property.

MrA · 28 January 2020

Agent replied · 27 December 2024

We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly what happened o if you’d like to contact us to discuss it further please do email socialmedia@savills.com

4/5

Trustpilot

Savills are our go-to

My brother and I have used Savills for years to rent out our properties. Paige and Ali have been proactive and professional, quick to respond to any queries. One house has been let out; one flat is still looking for tenants.

Josephine · 9 August 2022

4/5

Google

Just completed on a flat in Manchester with the help of Ryan Griffin from Savills Manchester. It took longer than expected but through no fault of Ryan who was fantastic in helping it get over the line. Definitely recommend!

Jannine · 26 October 2022

5/5

Trustpilot

extremely happy

Everything that happened during me getting the apartment was so easy and every member of staff was so helpful, amazing service

Martin · 11 January 2020

Agent replied · 27 December 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.

1/5

Trustpilot

Sales staff that lie to get the sale…

Sales staff that lie to get the sale and then leave you

Magesh · 1 February 2022

Agent replied · 27 December 2024

Thank you for your feedback. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.

5/5

Trustpilot

Savills Feedback

David from the Wapping office did a great job - Responsive and willing to help.We recommend him.

Victor · 6 March 2021

Agent replied · 27 December 2024

Thank you, Victor - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,David

5/5

Trustpilot

Fantastic customer service from Jess Exley

Fantastic customer service from Jess Exley. In my dealings with her she was very professional and helpful.

Nasra · 25 February 2021

Agent replied · 27 December 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Crooks

CrooksDon’t even trust them, ever.

Tim · 2 December 2022

Agent replied · 27 December 2024

We would like to hear more of your experience, could you please provide further information and context to socialmedia@savills.com so we can investigate?

1/5

Trustpilot

Crimnals working in league with…

Crimnals working in league with Landlord to steal deposit , secret and ambiguous terms in tennacy agreements.would avoid at all costs in future

Martin · 4 December 2018

Agent replied · 27 December 2024

Hi Martin, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Great service

Anthony, Bree and Elena did a great job of quickly finding me great new tenants. I highly recommend.

Patrick · 14 October 2020

Agent replied · 27 December 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Our sale

We were always kept well informed with helpful and experienced guidance, thank you very much

Denise · 19 June 2021

Agent replied · 27 December 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Efficient

Efficient, courteous and successful - what more could you want?!

St · 8 April 2022

Agent replied · 27 December 2024

Thank you for taking the time to leave a review. We are so grateful for your kind words and hope to work with you again in the future.Regards,The Savills Team

5/5

Trustpilot

I had a small but complicated query…

I had a small but complicated query about my rental property which was swiftly followed up by Aliya Charnley and everything was quickly sorted out.

C · 2 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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