Trusted Agent profile · Manchester

Savills Manchester New Homes reviews

4.2

★★★★★ Great

2,058 reviews across 2 platforms

12 Booth Street, Manchester, M2 4AW, M2 4AW

Part of Savills, see every office.

Savills's office in Manchester, at 12 Booth Street, is rated 4.2 out of 5 across 2,058 reviews on two platforms, including 232 Google reviews rated 4.8.

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4.8 / 5

232

Reviews on Google

This office

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1,826

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Savills, and especially, Ryan Griffin, was truly outstanding throughout the purchase of my first home - he provided a constant channel of communication between the seller/sellers solicitors and me/my solicitors. He worked so hard on my behalf to ensure completion went through before Christmas. I would highly recommend!PositiveResponsiveness, Quality, Professionalism

Harindi · 26 October 2021

Agent replied · 25 October 2024

Wonderful feedback Harindi and much appreciated. Delighted we were able to help you. Here’s to the next one!

1/5

Trustpilot

Worst commercial letting agent ever

Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.

Ying · 19 July 2017

Agent replied · 27 December 2024

We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.

5/5

Trustpilot

My sale: Savills at Bristol

Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.

Cara · 19 August 2021

5/5

Trustpilot

Victoria Short from the Stamford Office…

Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.

Just · 24 May 2022

Agent replied · 27 December 2024

Thank you for your review, its much appreciated.Regards, Victoria

5/5

Trustpilot

Working with Kitty Haley

Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.

KL · 3 August 2022

5/5

Google

We would like to thank you all at Manchester Savills Team, with special mention to Claire Chambers, for all help and support throughout the buying process of an apartment in Manchester City Centre. We definitely recommend their service!

Rui · 26 October 2020

5/5

Trustpilot

This is an incredibly professional and…

This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.

Berna · 27 July 2021

Agent replied · 27 December 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

attentive and helpful

Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.

Doug · 17 July 2023

5/5

Trustpilot

Kitty O'Sullivan

I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.

Dora · 23 February 2021

Agent replied · 27 December 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

The whole experience was excellent

The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.

Mr · 10 May 2021

Agent replied · 27 December 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Simply unbeatable service from Ram…

Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes

Soanes · 20 June 2022

Agent replied · 27 December 2024

It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram

5/5

Trustpilot

Very attentive and professional service

Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.

Tim · 27 June 2024

Agent replied · 27 December 2024

Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

I found Duncan Petrie to be hugely…

I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!

David · 11 November 2022

Agent replied · 27 December 2024

Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan

5/5

Google

We have been in the flat for 3 years and any issue reported is so promptly addressed by you guys. The team is very professional and have had a great experience so far. Thanks for all your support.

Srinivas · 9 January 2023

Agent replied · 8 January 2025

We really appreciate your positive feedback. It’s nice to hear that 3 yrs in you feel you’ve experienced a really good level of service.

5/5

Google

I couldn't recommend Savills enough. After going through weeks of torture trying to find the perfect home Euan came to the rescue with our dream house. The application process was smooth and quick and everyone was very friendly and professional.

Rachael · 26 October 2022

Agent replied · 25 October 2024

Thanks so much for the fab feedback Rachael. Hope you settle quickly and enjoy a great tenancy!

5/5

Google

Brilliant service from the team at the Manchester office. Firstly from Olivia, who organised the viewing and was extremely helpful and then Claire, who guided me through the referencing process and was on hand with advice whenever needed. Highly recommended.

Matthew · 26 October 2022

Agent replied · 25 October 2024

Cheers for the great review Matthew. Delighted you’ve enjoyed a great service.

5/5

Trustpilot

Trust/ Confidence

We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.

Krysia · 4 January 2023

Agent replied · 27 December 2024

This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie

5/5

Trustpilot

Navik Solanki is an epic property…

Navik Solanki is an epic property manager. Super on top of things and organized.

Nick · 2 September 2023

5/5

Trustpilot

The team at Savills were very helpful…

The team at Savills were very helpful and arranged a sale which was at a good price.

John · 7 June 2024

Agent replied · 27 December 2024

Thank you so much for your review, John. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

Very responsive agent from Savills Manchester called Euan! I am totally impressed by how efficient he is to introduce and secure the property for me in Salford. Surely a role model and one of the nice representative of how professional Savills actually is. Well deserved my credits!PositiveProfessionalism

Nik · 26 October 2021

Agent replied · 25 October 2024

Thanks for the great feedback Nikko. Euan was really pleased with your lovely comment. Hope you have a great tenancy.

5/5

Trustpilot

Agent was knowledgeable about the…

Agent was knowledgeable about the market and practical in helping us to present for sale

RB · 28 July 2023

1/5

Trustpilot

Terrible experience renting from…

Terrible experience renting from Savills. They are withholding a portion of our deposit despite the inventory checkout report stating the property was returned in the same condition as it was when we moved in. I’ve heard horror stories about them before but didn’t expect the treatment to be this unfair and common procedure.

Lorna · 23 April 2020

Agent replied · 27 December 2024

We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.

5/5

Trustpilot

A high level company thanks to Mr James Barlow

A high level company, thanks to Mr James BarlowIt is really a high level company, reliable and well organized. I am not a friend of these people; so, it is not a fake review.They are helping the whole UK with appropriate parking discipline and making a parking safe and reliable. I would like to acknowledge a high level service from Mr James Barlow, Associate Director Property Management. Well done, 5 stars from me. I strongly recommend a collaboration with this company. Regards, Len Gelman PhD

Len · 25 July 2021

5/5

Trustpilot

I have been a landlord with Savills for 3 years

I have been a landlord with Savills for a number of years now. They have always secured me solid trustworthy tenants. I have found Jodie and Keta to be very professional, responsive and helpful throughout my time with them.

ADAM · 24 October 2022

Agent replied · 27 December 2024

Thank you so much for your review, Adam - it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Jodie, Keta & Savills team

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