Savills Manchester New Homes reviews

★★★★★ 5/5

Google

Had an excellence experience with Claire at the Manchester office. They were very responsive and helped us move in quickly even in the small time period we had. Very professional and always happy to help. Claire was always easy to get in contact with which was very comforting. Would recommend.PositiveResponsiveness, Professionalism

Hannah · 26 October 2021

★★★★★ 4/5

Trustpilot

Harriet Davis is so professional, constructive and positive. She also emotionally intelligent and understood the emotive impact of the process on us.

The estate agent, wonderful Harriet Davies was really positive and constructive.

Gaby · 13 November 2024

★★★★★ 5/5

Trustpilot

Amy was super helpful

Amy was super helpful, always answered our questions by return and went out of her way to check anything she didn't already know. A perfect sales woman who guided us smoothly through the whole process, Thank you Amy :-)

Fiona · 21 March 2023

★★★★★ 5/5

Google

I had a positive experience with Savills, and I am happy with the help I received from Euan. Responses were always prompt, I got all my questions answered, they were very accomodating to our circumstances and even when our original plan fell through, Euan helped me find an alternative appartment. Overall, I am happy with the service I received at Savills, thank you!

Petra · 26 October 2023

★★★★★ 5/5

Trustpilot

My thanks to Shan Elario.

I have always found Savills service very good.

Fiona · 30 April 2026

★★★★★ 5/5

Trustpilot

Professional and knowledgeable service from start to finish!

My partner and I made contact with Savills through Zoopla and I have to say that our contact, Jess made the whole process of finding and securing our first apartment together as painless and stress free as possible.She was polite and friendly but also incredibly knowledgeable and professional.Thank you for you efforts and time!

Benjamin · 15 February 2021

★★★★★ 1/5

Trustpilot

Very rude

Very rude. They think people are below them and treat everyone with a weird sense of snobbery.

Tess · 16 February 2026

★★★★★ 5/5

Trustpilot

Our experience of Savills has been…

Our experience of Savills has been positive. We go into all dealings with estate agents with a heavy dose of cynicism, but they have been nothing but efficient and helpful for us. Our property manager, Aliya, has been consistent in her responsiveness, professionalism and effectiveness in getting things sorted when we’ve needed help. Thank you for helping restore a little faith in estate agents!

George · 15 August 2024

★★★★★ 1/5

Trustpilot

Savills - don't waste your time, energy or money

Savills - the most non responsive property company we have ever dealt with. Serious buyers for a commercial property, just ignored time and time again. Sent the 4th email today and have now given up.

Lisa · 3 June 2026

★★★★★ 5/5

Trustpilot

Savills (sellers agent) positive approach to us as buyers

Savills, in the shape of their local representative, Alister Sherwood, were extremely helpful in securing us the house we desired. They acted as the sellers representative, but we, as buyers felt that the responsiveness and willingness to assist us in our due diligence was an excellent example of professional behaviour and responsibility.Our thanks to Alister and Savills

Mr · 9 February 2020

★★★★★ 5/5

Trustpilot

Victoria Anderson-Stewart worked…

Victoria Anderson-Stewart worked tirelessly to sell our home so much so that the house was sold before it even went onto the market. At all times she was professional in a polite considerate and respectful manner. Thank you Victoria.

Colin · 21 February 2023

★★★★★ 1/5

Trustpilot

The very worst letting agents I have encountered

As many others have said here, having Savills as letting agents is a really unpleasant experience.They recently took over as agents here and it’s honestly like having a bully in your own home. You just never know what the next email is going to say - They’re rude and heavy handed. I’ve been living here happily for a few years now, as have others on the row; we all get on, pay our rent on time, look after the properties and are generally good tenants - the way Savills behave, you’d think the polar opposite. A home (rented or owned) is supposed to be precisely that - a home, your safe space - Savills fail to understand that and make renting from them upsetting and unpredictable.Letting smaller properties is not their forte - it’s a secondary service they offer to larger, wealthy clients and that lack of knowledge, experience and care shines through. If you’re looking at renting from Savills, please be wary. If you’re looking at renting properties through then, please reconsider - this is not their speciality, it’s not what they’re good at! You want nice, happy tenants (like myself and my neighbours) and Savills cannot give you that and they will ruin it if you have it already.

Unhappy · 7 September 2023

★★★★★ 5/5

Trustpilot

Victoria Point

I’m I first time buyer who wisely decided that the best time to purchase a property was during the pandemic. I’ve dealt with people not turning up for the viewings, people showing me inappropriate properties, such as places with no parking regardless of the fact that I said I needed one, and, most infuriatingly, people talking business with my father even after I identified myself as the buyer who is paying for everything.Pete Cronin at Victoria Point is amazing, and is part of the reason why I loved the property so much (although it’s a beautiful place!). He was kind, honest and took the time to ask me what I’m looking for and how I’d like to do things. I didn’t feel pressured or rushed out of the office at all, he told me to take my time and think about it if I need to, or come back and do another viewing, and nothing was too much to ask for. I could come back to view it whenever possible and Pete was always in touch with me to provide updates.When I found out from my solicitor that they were missing a document that was leaving them unable to submit my application I emailed Pete who looked into that within minutes and got it sorted (turns out they weren’t being too honest!) the same day.What I thought would be fraught with paperwork, fees and stress has been nothing but pleasant (at least on Pete’s side!) because of him! Please let him know, he deserves recognition for all the help and kindness he has given me.Saranja

Saranja · 21 January 2022

★★★★★ 5/5

Trustpilot

The team at Savills in Stamford were…

The team at Savills in Stamford were incredibly helpful all through what turned out to be a hugely challenging sales process. From the initial valuation and marketing through dealing with incredibly difficult (borderline unreasonable) buyers all the way to completion, they have been helpful, professional and reliable. The bottom line - they helped me realise a very good price during unpredictable market conditions. Highly recommended!

CD · 4 August 2023

★★★★★ 1/5

Trustpilot

Lazy and complacent Agents

Savills had a reputation for being an excellent high end residential and commercial property estate agents. We however have found them to be lazy and complacent. A request for a property appraisal and valuation in rural Notts (£1 - 1.5 million) was met with a cursory email and a refusal to come out and see the property or even discuss it with us from J* H*, one of their customer service representatives. The only explanation he gave was: "We do not believe we are the right agent to achieve the best outcome from your property". These seem vagie words from a stock email response translating as "I can't be bothered to come out and sell your property or to telephone you to explain why…"

PreGP · 21 March 2025

★★★★★ 5/5

Google

Me and my partner had a great experience with the Manchester Office. Great customer service! Ashley made the process so speedy. Claire was so helpful in guiding us through the referencing and was quick to help with any questions we had. Made renting our first flat together a breeze!

Georgia · 26 October 2021

★★★★★ 1/5

Trustpilot

I am about to move to a new apartment…

I am about to move to a new apartment in abudhabi and all the verbal communication and agreement was just ignored by the agent I was dealing with.The apartment was supposed to be ready by this week ( cleaned and maintained) so far the flat has a lot of issues. I have provided down payment and first payment and all they Cheques but no contract or leasing agreement was given. I have already cancelled my current contract and I should be moving in four days and still no response .

Mo · 21 August 2023

★★★★★ 5/5

Trustpilot

Excellent service from the New Homes…

Excellent service from the New Homes team from pre-commencement advice through to the successful sales completion of the properties. We felt all of the team were knowledgeable on every aspect and offered a professional approach. Special thanks to Anthony and Emma for their close attention throughout. Look forward to working with them again on the next project.

Matthew · 12 September 2019

★★★★★ 5/5

Trustpilot

Easy to work with

In comparison with other real estate companies I've worked with, Savills have been a much more pleasant experience. As a former tenant of a Savills managed property, they responded quickly, took care of any issues with the property promptly, and was easy to work with towards the end of tenancy. I would highly recommend Savills over the other real estate company I've leased from.

Haikal · 25 July 2024

★★★★★ 5/5

Trustpilot

Services improved a lot

We have the new property manager Atticus and Angus helping us to look after our property for about 1 year. I feel that the services we are imrpoving tremendously, as i have prompt reply and action on my questions. I am considering letting them to manage my additional property when the existing letting agreement expires in near future.

Frankie · 26 October 2024

★★★★★ 5/5

Trustpilot

Savills, namely Matt Orchard.

Matt has been professional, upbeat, supportive and very good on communication. Our expectations of Savills were high, and thanks to Matt and the team, they have been met in every respect. We would strongly recommend Savills as a quality Estate Agent. Mac and Valerie Lafosse.

Fred · 4 May 2022

★★★★★ 1/5

Trustpilot

Incredibly stressful and frustrating…

Incredibly stressful and frustrating experience.My partner and I were accepted on our dream flat after months of disappointment looking for somewhere. Initially started off well, with submitting requested information for referencing and a check in being booked, of which the member of staff confirmed everything was complete and good to go. Two working days before our check in, the third party referencing company contacted us to say they couldn't open the documentation we provided. It was CSV rather than PDF which can easily be converted for free online, but we were more than happy to provide this again but of course this delayed our move in. We were lucky we planned for some overlap, but I would have preferred not to have used it as it has caused increased stress, which we were trying to avoid, vacating our current property. I then had no communication on our move in day regarding this, and felt like there was no urgency regarding our case. We then get told our guarantors earnings fall short by a very small amount the day after we were meant to be in. This was a shock to us as we were accepted as tenants on the basis of our guarantors earnings. No one had the common sense to speak to the landlord, explain that we only have a guarantor for recent self employment purposes and advise we earn enough after we had to provide 6 months bank statements, 6 months of invoices and let them connect to our bank accounts (a very invasive process indeed). Having worked as a property manager myself, we provided the additional information they needed immediately in order to get this over the line as quickly as we could.We also had trouble with signatures of which I won't go into. After finally coming round to collecting keys 5 working days after our initial move in, on the surface the flat looked okay.But after further investigation the flat was left in an unacceptable state, plug holes were green, insides of cabinets black, stains on carpets. I was advised the previous tenants deposit had been returned, wrongly so in my opinion. And an inventory of the property also hasn't been conducted before we moved in.The communication from Savills has been minimal and short and we are waiting for a resolution. This was supposed to be a really exciting time for us and it has been filled with stress, frustration and disappointment.

Megan · 24 July 2023

★★★★★ 5/5

Google

One the best Letting agents in Manchester. A lovely agent called Olivia, showed us around 2 different apartments in Manchester City centre. She was absolutely brilliant at her job, and we got all the answers we needed on the spot. Unfortunately due to circumstances, we couldn’t move out of our current apartment but I will definitely use Saville again in the future. Olivia Nunn is a great asset to your team!

Anastasia · 9 December 2022

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service. I worked with Emma and Sam as my sole agents on my sale. I chose Savills as they gave a realistic and genuine valuation rather than an inflated one to win the mandate. Good communication throughout and active support till completion. I’d throughly recommend using Savills and team.

Josephine · 11 May 2021