Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSavills were very professional
Savills were very professional and helpful throughout the letting process. All questions were answered quickly and we felt confident that they were handling the process for us. We would recommend their services. Both Angela Mulgrew and Michael Churchill were involved in letting the property to us and we felt we were in good hands. Both were always willing to help us when we needed information.
Sally-Ann · 7 November 2019
Agent replied · 27 December 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
★★★★★ 1/5
TrustpilotAbsolutely shocking service from what…
Absolutely shocking service from what is supposed to be a reputable company. They treat tenants like second class citizens. They allow you to set up a business, restore the outbuilding, fail to do repairs, allow ypu to close your shop to work from home but do not inform the landlord of the intentions, as a result, the landlord wants to sell, I have no business left and I write to complain. On the back of complaining about a member of staff, I'm issued a section 21. DISGUSTING
Luke · 27 February 2024
Agent replied · 27 December 2024
Hi Luke, thank you for taking the time to share your feedback. We sincerely apologise that your experience with us did not meet your expectations.Your satisfaction is incredibly important to us, and we take your comments seriously. We would like to learn more about the specific issues you encountered so that we can address them promptly and improve our services.Please feel free to reach out to us directly via email: socialmedia@savills.com so that we can discuss your concerns in more detail and work towards a resolution.
★★★★★ 5/5
TrustpilotProperty Manager Tami Falzon
Tami has been managing our property for the past ~15 months and has been doing a terrific job. She is thorough, communicates clearly, very responsive and extremely helpful.
Nick · 16 May 2024
Agent replied · 27 December 2024
Thank you so much for your review, Nick. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
GoogleYou are the best company ever, finding a great flat with you is easy, the whole process from the start of my application till moving in went smoothly. There is an agent there , Ashley Cleary she is nice person and helped me to find just what i have been looking for, so i highly recommend her.PositiveProfessionalism
Bawar · 26 October 2021
Agent replied · 25 October 2024
Thank you for the fantastic review Bawar. I’m delighted Ashley has been able to help you find the right property. Wishing you all the best in your new apartment.
★★★★★ 5/5
TrustpilotI would like to thank Savills for all…
I would like to thank Savills for all their hard work in selling my Parents house. They have been a pleasure to deal with and have kept us informed at every step of the process. Nothing is to much trouble for the team, Special thanks to Naomi, John, Fiona & EmmaWould I recommend Savills? In a heartbeatMany many thanks Mark & Family
Mark · 4 April 2024
★★★★★ 5/5
TrustpilotGreat support from Nicky & team
Nicky and her team in Summertown supported us so well throughout the sale of our house. They managed the process and communication with ourselves and prospective buyers so well, giving us great confidence and making it all very smooth. We would thoroughly recommend using Nicky!
Will · 24 March 2023
Agent replied · 27 December 2024
We are so pleased that everything worked out successfully for you, Will. Thank you for providing us with an update and for taking the time to review our service.Regards,Nicky & Savills Summertown
★★★★★ 5/5
TrustpilotSavills St Johns Wood - Alicia Lindsay
Alicia and Ben were amazing and offered a great service. Alicia's enormous experience in the industry meant that huge hurdles that needed to be gone through to get us to exchange she conquered. I cannot recommend Alicia more highly and am very grateful for her hard work.
Annabel · 11 January 2023
Agent replied · 27 December 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Alicia and Ben
★★★★★ 5/5
TrustpilotRented through Saville for the 3 years…
Rented through Saville for the 3 years i’ve lived in london, couldn’t pick a better agency! Everything went by smoothly and they’re always so helpful
Malak · 1 July 2024
Agent replied · 27 December 2024
We really appreciate your kind feedback, Malak. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotProfessional from the very beginning
Professional from the very beginning, Sue and the team ensured diligent and effective communication throughout. We were able to get honest and direct answers at all times further instilling our confidence in the team to sell our property. Thank you to Sue and the Savilles team
Natasha · 2 February 2023
Agent replied · 27 December 2024
We really appreciate your kind feedback, Natasha. We are very pleased we were able to help and wish you all the very best for the future.Regards,Sue
★★★★★ 5/5
TrustpilotI recently purchased a property in E14…
I recently purchased a property in E14 from Seville. Stephanie was a very reliable and straightforward agent to deal with. She answered all queries throughly and efficiently. She was able to navigate complex obstacles and coordinate amongst many parties to get the execution of the deal over the line in the required timeframe.
Celia · 24 April 2022
Agent replied · 27 December 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Stephanie
★★★★★ 5/5
TrustpilotA-Game
Danielle has been super responsive to any issues raised, extremely thorough and refreshingly direct. I’m so appreciative of her advice and efforts as my property manager.
Laura · 7 June 2024
Agent replied · 27 December 2024
Thank you so much for your review, Laura. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 1/5
TrustpilotBeen waiting over a week on a response…
Been waiting over a week on a response and call back on Property we are interested in Solihull. Previous experience on potential commercial purchase not good either. Not good "Savils".
Mr · 15 December 2025
Agent replied · 22 December 2025
Thank you for sharing your feedback. We’re very sorry to hear about the delay and the experience you’ve had so far, this is not the level of service we aim to provide.
Your interest in the Solihull property is important to us.
We'd like to find out more, please send us your preferred contact details via email: socialmedia@savills.com so we can investigate as a matter of priority.
★★★★★ 5/5
TrustpilotSavills Auctions
The whole team at Savills Auctions have been fantastic. From the very first experience I have had with them, the customer service continues to improve. I have purchased properties many times through the auction and have also sold some properties through the auction. I would like to mention Robin and Jay Jay for always being on hand and providing great service and advice. Would highly recommend them.
Sim · 4 October 2024
Agent replied · 27 December 2024
Thank you for taking the time to review our service, Sim - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotSam Ing
Sam was always very professional, diligent and prompt in replies and particularly supportive during end of tenancy process.
Lachlan · 15 October 2024
Agent replied · 27 December 2024
We are so pleased that everything worked out successfully for you, Lachlan. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotJen was absolutely brilliant
Jen was absolutely brilliant and the service from Savills on a whole was really good. I will never go with any other estate agent again if I ever have the need to. Jen and Savills team really are in a league of their own. Thank you from the bottom of our hearts
Emily · 25 May 2022
Agent replied · 27 December 2024
Thank you, Emily. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards, Jen
★★★★★ 5/5
TrustpilotI was happy with the service from…
I was happy with the service from Savills because it was quick, easy to deal with and the process of finding a flat was very smooth. Aziz was very helpful, polite and accommodating and built a good rapport with us to make communication easy and efficient. There were almost no problems or anything of the sort.
Ramsha · 14 October 2021
Agent replied · 27 December 2024
Thank you, really appreciate the kind feedback and hope you're happy in your new home!Regards,Aziz
★★★★★ 5/5
TrustpilotMark Chick is top class
Mark Chick is top class- really looked after us well throughout the whole process.
Toby · 11 December 2025
★★★★★ 5/5
TrustpilotAmazing management
Zarah is an exceptional manager, always happy to help and in a very timely manner (not always the case across Savills unfortunately)Overall great experience working with Savills.
Suzan · 9 May 2024
Agent replied · 27 December 2024
Thank you so much for your review, Suzan. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 1/5
TrustpilotI recently had the unfortunate…
I recently had the unfortunate experience of dealing with this estate agent whose level of customer service, communication, and professionalism left much to be desired. Throughout the process, I found their communication to be consistently lacking, with delayed responses and a general disregard for my concerns. Their unprofessional behavior was evident in both their demeanor and actions, creating an overall frustrating and disappointing experience. I would strongly advise against using their services for anyone seeking a reliable and professional real estate experience. I had to chase for replies, I’d call the direct number on the signature email to then get no response - then they would tell me someone would call back; nobody ever does. Lack in communication - our references came back we were then told they cannot find the landlord.
Aadrian · 28 January 2024
Agent replied · 27 December 2024
Hello Aadrian, customer service is important to us so to hear of your experience we would like to find out more. Could you please email further detail to socialmedia@savills.com so we can investigate?
★★★★★ 1/5
TrustpilotManager Cynthia Javori
Absolutely terrible experience with this company and manager (Cynthia javori)
Leisha · 23 May 2026
Agent replied · 27 May 2026
We are very sorry to read about your experience and the distress it has caused you. This is clearly not the level of service or care we aim to provide, and we take feedback like this extremely seriously.
Issues relating to mould, ventilation, and resident wellbeing are of the utmost importance, and it is concerning to hear that you felt unsupported during your time with us. We also sincerely regret any impact this situation may have had on your health and personal belongings.
We would be very keen to understand more about how this happened, as we are uanble to find Ms Javori's name on our employee records. Please contact us via email to socialmedia@savills.com so we can investigate as a matter of priority.
★★★★★ 5/5
GoogleI am currently in the process of carrying out a new tenancy with Savills and wanted to commend this agency for a particular staff member. Euan Walker has been dealing with us and is absolutely amazing - keeping us up-to-date, prompt replies, and explaining everything very clear to me and my parents (who ask a LOT of questions!) He was very patient with our viewing today despite us arriving a little late due to traffic, and it didn’t feel rushed at all. Could not fault at all! :)
Jess · 26 October 2022
★★★★★ 5/5
GoogleI've been renting with Savills for 1.5 years (2 flats in the same building). In this time, I've been amazed by how professional, approachable and accommodating Savills have been.
In particular, I've been impressed by the property managers Donna Phillips and Sam Fairclough. Donna has been incredibly helpful in ensuring the quality of the flat is maintained and any issues were dealt with quickly, while Sam has been great ensuring smooth transitions when moving between flats and switching tenants out on the tenancy.
Having previously had nightmares with other letting agencies, I'm very happy with my choice to rent with Savills.
David · 26 October 2022
★★★★★ 5/5
GoogleI can’t praise or thank the Manchester Savills team enough for all the hard work, professionalism and efficiency they put into supporting my purchase in Manchester. In particular Ryan and Valentin were exceptional, from my first visit to the property right through to completion. They helped me throughout the process, with great courtesy, kindness and professionalism. It’s not an understatement to say that this is the best service I have experienced - and I’ve moved too many times over the years! Thank you Ryan, Valentin and the Manchester Office for your exceptional service.
Saul · 26 October 2022
★★★★★ 5/5
GoogleDonna and the team at the Manchester office were really helpful with all queries and maintenance issues we raised. They always replied quickly to emails and tried to resolve any problems in the flat asap. When we raised any issue, the contractor usually came within the next few days to have a look. I do recommend renting with Savills, really smooth process with viewings, references and then the tenancy itself. The team were always willing to help. I would rent with them again for sure.
Olga · 26 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.