Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot3rd time I have used Reeds Rain in…
3rd time I have used Reeds Rain in Glengormley both to buy & sell . Excellant service kept up to date through whole process .Would thoroughly recommend the team
Nuala · 24 August 2022
Agent replied · 22 November 2024
Many thanks for your review. I will pass on to the branch, thanks again
★★★★★ 5/5
Trustpilotthe quality of service offered by all…
the quality of service offered by all the girls at the guisbrough branch. has been outstanding cathy ruth shaun and zeeta really go the extra mile and we will miss their friendly but professional chats. we have bought and sold many houses and never experienced such efficiency and warmth. we strongly recommend their expertise to any one . a big thank you from doug and vicki at saltburn
Douglas · 17 August 2021
★★★★★ 5/5
TrustpilotHouse Valuation
Jonjo came to our property to advise on an appropriate valuation for a future sale and to help advise our bank for remortgaging purposes. He was punctual, friendly and his expertise of the local area, combined with our property meant that we got a realistic valuation of our house in its current condition. This information has been very helpful in terms of future planning and we would like to thank Reeds Rains for their help.
Jack · 7 August 2019
★★★★★ 5/5
TrustpilotSam and Tony were excellent and got me…
Sam and Tony were excellent and got me a great house in trying circumstances. Top service.
Liam · 14 March 2022
★★★★★ 5/5
TrustpilotReeds Rains has been looking after my…
Reeds Rains has been looking after my property for almost 15 years now. Although I live far away from home, I was kept updated as much as possible, quick responses every time, given advice with anything I needed. They have been very efficient, caring and prompt in all aspects....routine inspection, finding tenants and dealing with emergencies. Bottom line is: Brilliant service professional, friendly and trustworthy.
Samer · 18 January 2022
★★★★★ 5/5
TrustpilotLiam was helpful , polite, straightforward , professional yet friendly & caring
I spoke to an employee named liam who was extremley helpful well spoken and polite when helping me find some properties to view for me and my partner who are desperate to find somewhere to live, he took all of our needs and request into consideration when searching for properties to make sure that he could find the best properties for us and very quickly emailed over a property to us
Issi · 29 October 2020
★★★★★ 5/5
TrustpilotAll staff at Reeds Rains
All staff at Reeds Rains are very friendly and experienced. I trust them 100% and know if I send them an email with a question they will respond promptly.Good at keeping me informed about the procedure as it’s the first house I have purchased, highly recommended.
Anne · 14 November 2023
★★★★★ 5/5
TrustpilotIt's just been very easy from the…
It's just been very easy from the start, Dawn has dealt with everything so far, advised me on things I should do to sell the property and procured me a quick sale....subject to contract.
David · 16 July 2024
★★★★★ 5/5
TrustpilotOutstanding staff
Outstanding staff, Leanne and Samantha went above and beyond to make sure I was able to get the property I really wanted. So friendly and reassuring.
Markeisha · 26 September 2019
★★★★★ 5/5
TrustpilotWrexham Branch, Great customer service
Silas and Tabitha at the Wrexham branch were so helpful when purchasing our new property through them. Always quick to respond to telephone calls and emails. Very accommodating in repeat viewings. Overall, a very friendly and positive experience using this agent in Wrexham. Thanks both for a great service. :-)
SLM · 31 July 2023
★★★★★ 5/5
TrustpilotI have nothing but good things to say…
I have nothing but good things to say about yourNantwich staff. Phone calls,feed back (some can t have been easy) and efficiency have been great.My thanks to them
Ann · 23 August 2022
Agent replied · 22 November 2024
Thanks for your review. I will let the branch know.
★★★★★ 5/5
TrustpilotReeds Rains Chester le Street have…
Reeds Rains Chester le Street have given me fantastic service. I have remortgaged through their financial advisor Rachael Bolam and she was professional, knowledgeable and made the whole process easy while saving me money to boot. They are also currently marketing my property for sale, the photos are superb as are the staff on the office who are really proactive and good at keeping us updated. Would recommend them to friends and family without a doubt.
Michelle · 19 April 2018
★★★★★ 1/5
TrustpilotHORRENDOUS!
HORRENDOUS!! Avoid avoid avoid!Do not go through this agents to rent a property they treat you absolutely disgusting! Always to busy to answer calls, never want to help with any issues but can’t wait to take your money Avoid at all cost
Lorna · 23 July 2019
Agent replied · 22 November 2024
Hi Lorna - would you be able to let me know which branch you have been trying to get hold of? Thanks
★★★★★ 5/5
TrustpilotThe estate agents did exactly what they…
The estate agents did exactly what they said they could achieve and I sold my house within a few days at full asking price. Could not have done any better. X
Jack · 28 August 2024
★★★★★ 5/5
TrustpilotSimply the Best - Hartburn Team
The Team in Hartburn office have been amazing, I cannot express my gratitude enough to them all. Outstanding service, caring, sensitive and overall made my experience a smooth, happy occassion.If anyone needs to sell, rent or purchase a House please please use Hartburn Team.You are truly the best agents in the North East.
Anna-Marie · 20 April 2023
★★★★★ 1/5
TrustpilotDont bother youll get more use out of…
Dont bother youll get more use out of concrete each person in the company doesnt have a clue what the other person is doing please avoid i beg you they do harass you ive had first hand experience
Dorris · 19 November 2020
Agent replied · 22 November 2024
Hi Dorris,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotAbsolutely amazing,the best estate…
Absolutely amazing,the best estate agents ever,a big shout out to, Jen box,for taking us step by step through selling our property, phoning and texting to explain all the steps,Absolutely stress free,Any body wanting to sell or buy a property, book your appointment right now,no pushy selling,explained all the why's and what if's, 4 days on the marked and SOLD....AMAZINGOnce again thank you.x
Samina · 25 April 2022
★★★★★ 1/5
TrustpilotAwful
Awful! Turned up to view the property, couldn't gain access. No one from the company got back about rebooking. Now told the property is under offer so there's no point in viewing it. An absolute joke of customer service. Do not use! H.F.Garratt
Fay · 21 September 2018
Agent replied · 26 December 2024
Hi Fay,We apologise for your cancelled viewing. This was due to a contractor changing the locks and supplying us with incorrect keys. The house did receive an offer but as we explained on the phone, this is a repossession sale, so you were still able to reschedule the viewing and possibly place an offer yourself. Sorry for the mix up and any confusion.Reeds Rains
★★★★★ 5/5
TrustpilotVery efficient service
Very efficient service. Easy process. Stated that would probably sell my house in a few days and that’s exactly what happened. Excellent service and got my full asking price. Would recommend.
Jack · 21 August 2024
★★★★★ 5/5
TrustpilotI would like to thank the Reeds Manchester
I would like to thank the Reeds Manchester team for their total professionalism in the handling of the sale of my late fathers house.Massive respect to Jozeph especially who went far and beyond to make sure the sale went through smoothly.He’s a credit to Reeds Manchester.I would recommend Reeds Manchester to anyone buying or selling a house and I would not hesitate to use them again!
Junisa · 2 September 2021
★★★★★ 5/5
TrustpilotDean from hazel grove branch
Dean from the hazel grove branch has been fantastic! Talked us through everything as it had been a while since our last move. They have all made us feel so calm would highly recommend!
Laura · 21 June 2024
★★★★★ 1/5
TrustpilotBeen complaining about maintenance…
Been complaining about maintenance issues for 3 years, found out that they had not been relaying the issues to the landlord. He has now changed letting agent since finding out about the lack of communication.
Laura · 13 May 2021
Agent replied · 22 November 2024
Hi Laura,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotDear Laura at Reed's Rain's
Dear Laura, at Reed's Rain's, thank you very much for your assistance today in helping with our solicitor problems.Really very helpful and reassuring at quite a stressful time.John
Mr · 23 September 2024
★★★★★ 1/5
TrustpilotAwful - renters avoid!
55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.
Euan · 13 October 2022
Agent replied · 22 November 2024
Hi Euan - I'm looking into this for you.
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