Trusted Agent profile
★★★★★
17 reviews across 1 platform
302 Platt Lane, Manchester, M14 7BZ, M14 7BZ
Open House South's Manchester office at 302 Platt Lane is rated 3.7 out of 5 across 17 reviews on 1 platform.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
1/5
TrustpilotIt's been 3 months now that I've been…
It's been 3 months now that I've been trying to get a viewing on an apartment - Sonia Hussain keeps telling me she will get back in touch with me with a date when they're free, yet she never does. Property is still on rightmove the whole time. Tried on 5 separate occassions, but all I get is misleading and lies.
1/5
TrustpilotUnimpressed
I was very unimpressed with the service I received from the agent I dealt with, Haider Khan. He failed to contact me on two occasions regarding the status of my application despite saying he would and left it to me to continually chase him up with me being repeatedly fobbed off. Despite me sending the information he required and him telling me that with a holding deposit, the place would be secured pending further checks, I called to find the place had been let. I understand he was off for a bit, but he gave no handover to colleagues nor did he keep me updated when he was actually in. He didn't even have the professionalism or the courtesy to call me and inform me that the place had been let to someone else. I also noticed that a property very similar to this was later advertised and the agent failed to notify me of this even though he said he would inform me if similar lettings were available in the future. The way in which my application was handled was both appalling and frustrating. I felt no sense of customer care.
5/5
TrustpilotBest estate agents
They are managing my property. I am highly satisfied with their services. Branch Manager Muktar is very efficient and promptly responds to any issues. He is congenial to talk to.
5/5
TrustpilotAmazing team very dedicated 👏 I'm a…
Amazing team very dedicated 👏 I'm a landlord and I had a problem with the tenant they helped me with it. The director is very humble and helpful the lady there is so kind and professional well done ✔️ 👍
1/5
TrustpilotDO NOT USE THIS BRANCH
Completely unprofessional. Was happy to put my partner on a tenancy without referencing them which is illegal. Spoken to with disrespect and belittle. Managed told me i was incapable on understanding as i wasn't in the sector of work. Asked for a refund of deposit and they have change the policy 5 or 6 times as to why they cant refund it. Scammed at its finest.
5/5
TrustpilotPurchased property through them and had…
Purchased property through them and had wonderful experience. Aroosa was very helpful 😊
1/5
TrustpilotDisgusting and lazy and blames everyone…
Disgusting and lazy and blames everyone else taking advantage of a widow financially shame on your work
5/5
TrustpilotVery pleased and happy with the quite…
Very pleased and happy with the quite reasonable price and amazing services, specially management for the property nobody’s know better then them how to mama get a property… glad I found them.😊
5/5
TrustpilotExcellent team
Excellent in communication and very helpful team. They always has their way to solve any problem safely timely and effectively. Extended gratitude to Ashia .
5/5
TrustpilotFantastic Estate agents
Properties let within a week. All the management taken care off. Hard working estate agents... Real joy to work with... Amazing hands on team
5/5
TrustpilotThank you guys for your kindness…
Thank you guys for your kindness services and I’m really happy at your accommodation you are offered to me Ashia,, kind regards MOHAMMED
5/5
TrustpilotAwesome team!
Great customer service from a friendly team who are always willing to go above and beyond!
4/5
TrustpilotI chose to let my property with Open…
I chose to let my property with Open House based on a recommendation from a friend and i wasn't disappointed. Their competitively priced service suited my needs.
4/5
TrustpilotWe found the staff friendly
We found the staff friendly , informed and easy to contact. Fast efficient service at a great price
1/5
TrustpilotAwful customer service
Awful customer service.
5/5
TrustpilotThey are very good and particular about…work ethic and culture of management
They are very good and particular about there job .
5/5
TrustpilotNice and quick service
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Open House South's Manchester office has 17 reviews across 1 platform: 17 on Trustpilot.
Open House South Manchester is rated 3.7 out of 5 across all 17 reviews.
Open House South Manchester, 302 Platt Lane, Manchester, M14 7BZ, M14 7BZ.
