Medlock Estates reviews

★★★★★ 1/5

Trustpilot

Tried buying a house & had the worst experience

Tried buying a house and had the worst experience ever. Leasehold listed as freehold. Firstly the didn’t present the offer to buyer u til chased. Paul who was handling the deal was away most of the time. Property was moved to Sold STC & then back on market before the survey report come back. Complete silence for over a month after asking for negotiations. The whole process was stressful and very frustrating. Seller solicitors to hold initial contract pack. I would stay away and look elsewhere.

Mujtaba · 13 May 2026

★★★★★ 5/5

Google

Sold my house with Kelly @ Medlock Estates. We got a great price selling the house (5k more than other estate agents) and Kelly was very informative and easy to contact everything went smoothly and I can't recommend them enough. Thank you!

Ryan · 26 March 2023

★★★★★ 1/5

Trustpilot

Medlock estates failsworth

Avoid Medlock estates failsworth Manchester don't do repair lots of complaints very poor management (I'm a Tennant) I don't recommend (Medlock estates failsworth) to anyone, they have been served notice from environment health to do repairs they are have to complete,and reported to trading standards, also property ombudsman they are not a member of a redress scheme at failsworth office this is required by law 14/9/21 totally incompetent, still waiting since 2018 for repairs still not done,Avoid these letting agents, I'd recommend (cousins estate agents are a lovely trusting letting agents I'd give them 5 stars in failsworth. And (Medlock estates failsworth (0) stars) Avoid they have now been served with a abatement notice by Oldham council 15/3/22 and boiler condemned by gas safety and invalid gas safety certificate this is a criminal offense I have copy of abatement notice as proof

Martin · 16 March 2022

★★★★★ 1/5

Trustpilot

Medlock estates failsworth

Very bad letting agents dont do repairs and they dont give you back your deposits overpriced rentals they also don't do gas safety certificate mine is out of date by 4 months this is a criminal offense and carry a unlimited fine and/custodial prison sentence, me and my family have just got out of hospitals with carbon monoxide poisoning through and gas leaking boiler we could have DIED they didn't bother asking how we was or even visit us on the day as advised by environment health we now have no heating or hot water,void Medlock estates in failsworth Manchester m35 dated 28/2/22, still no gas boiler no 7/3/22,gas safety are investing and health and safety along with property ombudsman and other relevent authorities, me and my family would say if you are a tenant check your gas safety certificate if you have on and ask a independent gas safe engineer (CADENT) emergency gas safety engineers , I'm a tenant for over 10 years and its been a nightmare, avoid these letting agents because there still haven't learned, they don't care, they just want your money first SAFETY last (AVIOD) check trust pilot, don't be a victim stand up to rogue letting agents

Gadget · 7 March 2022

★★★★★ 1/5

Google

Avoid at all cost you willnot get your deposits back according the that poor lady the witheld her deposit see failsworth review,and if you complain they threaten you with eviction or try to put your rent uo to drive you out Avoid this letting agency

The · 16 April 2022

★★★★★ 1/5

Yell

Medlock estates

Avoid this letting agents they don't bother with gas safety certificate which is a criminal offense or the care of there tenants after leaving me with a dangerous boiler which they new about and after me and my family came out of hospital they kept me without gas boiler after it was condemned twice and no heating or hot water and still refuse to over a week later, I'm a tenant, 8/3/22

MartinC-1300 · 8 March 2022

★★★★★ 1/5

Trustpilot

Unreliable company

I booked a valuation for a house sale and received confirmation of a date and time for Monday. However, I received a call early on the morning of the valuation stating that the valuer was ill and therefore the appraisal would have be rescheduled. I did not have an issue with this and re-booked for Thursday lunchtime (1pm). At 10am on Thursday I called the office to check whether the valuer was now back in work and that my appointment was still going ahead. I was assured that it was. I left work at 12.30 in order to arrive at the property for 1pm. When the valuer hadn't arrived by 1.15pm, I decided to call the agents to find out if he had been delayed. Initially I was informed that valuer had set off and should be with me soon but that he would be contacted to check. I then received an apologetic telephone call to say that he had cancelled my appointment and that someone should have let me know. I received a further phone call from Medlock Estates at around 2pm saying that a voicemail had been left on my phone and asking when was I free to schedule another appointment. I definately had no missed calls or received any voicemails. In all, I wasted 1.5 hours unnecessarily and would definately not use them again.

Susaziel · 2 November 2017

★★★★★ 5/5

Google

The service I received was excellent. Helen's invaluable help and expertise guided us through the whole selling process of my late father's property and she supervised all viewings which freed up my time. Would highly recommend!

Helen · 29 May 2024

★★★★★ 5/5

Trustpilot

Medlock Estates came to the rescue a…

Medlock Estates came to the rescue a number of times when I was managing my own property, finding a locksmith and a wonderful handyman. They did this all free of charge, always friendly and helpful. I am very pleased to say that they now manage my property. I have found them to be honest, hardworking, great listeners and excellent negotiators. I would thoroughly recommend.

Carolyn · 17 August 2020

★★★★★ 2/5

Google

Takes them multiple emails to resolve any issues, constantly chasing, e.g. when the radiator in the flat we rented failed, it took them 6 months to replace it, during which we had to chase constantly. Wouldn’t recommend.

Gary · 26 March 2023

★★★★★ 1/5

Google

Terrible at communication and getting things fixed. I have waited 18 months for some damp to be looked at. They fixed the outdoor leak but have been left with damp, peeling wallpapers. Apparently there is still a …

Victoria · 16 April 2022

★★★★★ 1/5

Trustpilot

Shocking company

Shocking company. Terrible experience with them and by looking at other peoples reviews, they’ve experienced the same.

James · 24 January 2024

★★★★★ 5/5

Google

Very helpful and busy office the girls are very friendly and go out of their way to do whatever they can to make it easier to get into your letting property Well done and All the Best for 2020 …

Lesley · 16 April 2020

★★★★★ 1/5

Google

Not to be trusted when it comes to returning your deposit. My advice is to communicate through emails. I had to appeal to the tenancy deposit scheme who got me back deposit. My emails backed up my case.

Sandra · 16 April 2020

★★★★★ 1/5

Google

Worst estate agent ever, unresponsive. Repairs to the property are "priority" for last 8 months. Avoid at all cost

Oscar · 16 April 2022

★★★★★ 1/5

Trustpilot

Medlock are crap at looking after there…

Medlock are crap at looking after there Tenant's

Brian · 7 December 2022

★★★★★ 1/5

Trustpilot

Avoid renting from this company very…

Avoid renting from this company very high rents then once you signed up the increase the rents

Donald · 23 July 2021

★★★★★ 1/5

Trustpilot

Medlock estates failsworth

Wouldn't recommend you rent from medlock estate agents failsworth very bad service disrepair Avoid 4/9/21

TheMartincook · 14 September 2021

★★★★★ 1/5

Trustpilot

Medlock estates

Worst estate letting don't do repair charge High rents unprofessional I wouldn't recommend Medlock estates

Donald · 23 July 2021

★★★★★ 5/5

Google

Made the purchase really easy, super helpful and friendly staff. Couldn't have gone better.

Richard · 16 April 2020

★★★★★ 5/5

Google

What a team,brilliance in all aspects

Rahool · 16 April 2021

★★★★★ 5/5

Google

My Estate agent. Helpful friendly all round great

Alexander · 16 April 2020

★★★★★ 1/5

Google

Take forever to do repairs

Alison · 28 August 2018

★★★★★ 1/5

Google

Useless staff

Donna · 24 January 2025