Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot1st class with my search for property…
1st class with my search for property tp rent keep me uptodate with everything
Clifford · 13 March 2021
Agent replied · 23 October 2024
Hi Clifford, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent communication from booking a…
Excellent communication from booking a viewing and staff most helpful, will continue to use.
Ian · 12 March 2021
Agent replied · 23 October 2024
Hi Ian, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website and the service you received from the marketing agent. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Best of luck!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot as active as Rightmove and…
Not as active as Rightmove and therefore your fees are over priced.
Faris · 6 August 2021
Agent replied · 23 October 2024
Hi Faris,Thank you so much for taking the time to leave us your feedback.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot doing well.Carnt find a landlord…
Not doing well.Carnt find a landlord .who takes couples on . universal credits .
Tracey · 9 March 2021
Agent replied · 23 October 2024
Hi Tracey,Thank you for your review.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks:https://help.zoopla.co.uk/hc/en-gb/articles/360006053137We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThe property advertised as 3 bedroom…
The property advertised as 3 bedroom flat was actually a 2 bedroom. So inaccurate information.
Masoud · 11 December 2020
Agent replied · 23 October 2024
Hi Masoud, Thanks for leaving us a review and we're really sorry to hear about your bad experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties. We request them to describe the properties accurately or to remove the properties when they are no longer available but unfortunately, it seems sometimes this is not always done resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option to allow us to investigate the issue further with the agent advertising the property. Here is a Help Centre article that will guide you how to do it step by step:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotInformative
Informative The site is easy to get around, responsive, informative, presentation of homes are inviting.
Diana · 10 December 2020
Agent replied · 23 October 2024
Hi Diana, Many thanks for your kind comments and for leaving us a 5 star review. We are very happy to hear that you find our site informative, easy to use, responsive and well designed. We hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIts fine and does what it says on the…
Its fine and does what it says on the tin
Stuart · 9 December 2021
Agent replied · 23 October 2024
Hi Stuart,Many thanks for your 3 star review. We're very pleased to hear that you like the website.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best on our property search!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotIt good but still have not find…
It good but still have not find something yat
Sayma · 2 February 2022
Agent replied · 23 October 2024
Hi Sayma,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotResponse to viewing is timely
Response to viewing is timelyRentals charges are written down in honestyAll my questions were answered
Alice · 2 December 2020
Agent replied · 23 October 2024
Hi Alice,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent website
Always up to date, and the mortgage calculator and estimated expenses is an excellent tool
Maria · 1 December 2020
Agent replied · 23 October 2024
Hi Maria,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy to use
Seems good so far not found anything yet but very easy to use site.
Mr · 26 February 2021
Agent replied · 23 October 2024
Hi Clifford, Thank you for your feedback and for leaving us a five star review. We're glad to hear you find out website easy to use and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThank you
Thank you very much for sending us daily report for properties that meet our target
Dave · 30 November 2020
Agent replied · 23 October 2024
Hi Dave,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and that you enjoy receiving our property alerts. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThough I didn't get the property the…
Though I didn't get the property the response from you was encouraging.
Albert · 26 July 2021
Agent replied · 23 October 2024
Hi Albert,Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat website!
Great website, great service, easy to use and fast service.
Kristina · 30 November 2021
Agent replied · 23 October 2024
Hi Kristina,Thanks so much for leaving us a 5 star review. We're very happy to hear you find our website easy to use and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotNo renting
No rentingI couldnt find any rent there landlords were very demanding and agents without answers
Jiří · 24 November 2020
Agent replied · 23 October 2024
Hi Jiří, Thank you so much for your 3 star review. You can search through thousands of UK home for rent easily on our desktop website, or within our app.Here is a help center article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre where you may find a designated section for property seekers and property owners:https://help.zoopla.co.uk/Best luck finding your dream home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI had to wait for the information i…
I had to wait for the information i wantedBUT YOU KEPT ME INFORMED
Paul · 9 May 2021
Agent replied · 23 October 2024
Hi Paul,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and our email alerts. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI like the box provided for any extra…
I like the box provided for any extra requirements to help with searching
Abubakar · 7 May 2021
Agent replied · 23 October 2024
Hi Abubakar,Thanks so much for leaving us a 4 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotDon't listen to the property your after…
Don't listen to the property your after 1or2 bedroom house or flat in wallasey
Stephen · 14 February 2021
Agent replied · 23 October 2024
Hi Stephen,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with your property search on our site.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGreat website to search for properties…
Great website to search for properties with breakdown of potential costs involved to help budget.
Jamini · 16 November 2020
Agent replied · 23 October 2024
Hi Jamini,Thanks for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Best of luck finding your dream home! Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotWe have found Zoopla to be an excellent…
We have found Zoopla to be an excellent place to find new property for sale.
Tait · 15 November 2020
Agent replied · 23 October 2024
Hi Belinda,Thank you so much for leaving us a five star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best! Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot what I expected
Not what I expectedYou can't search with street names
Mr · 18 January 2022
Agent replied · 23 October 2024
Hi Mr Islam,Thank you for taking the time to leave us your review, and we're sorry to hear you feel this way about our website.Many of the search features on our site are continually being developed and we recognise that things aren't perfect.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.We do have a large database of qualified agents who can help you with your specific search criteria, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent site
Excellent site, easy to access and gives you information without hassling you.
TESS · 12 July 2021
Agent replied · 23 October 2024
Hi Tess, Thank you very much for leaving us a 5 star review. It is great to hear how pleased you are with our website and we hope we'll continue to help you with all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI’m not getting any response whatsoever…
I’m not getting any response whatsoever from the properties I’ve enquired about
Colin · 12 July 2021
Agent replied · 23 October 2024
Hi Colin, Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotAnd another day full of park/mobile homes
10 actual HOUSES out of 336 adds...What the F......seriosly get your act togetherIf i choose filter HOUSE ONLY thats all i shoud get not bloody caravans.. You keep saying your doing something but it gets worse inbstead of better, so obviosly you are doing NOTHING
Max · 30 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.