Trusted Agent profile · Manchester

Global Lettings and Management Manchester reviews

4.0

★★★★★ Great

23 reviews across 1 platform

1st Floor, 3 Hardman Square, Manchester, M3 3HN

Global Lettings and Management's office in Manchester, at 1st Floor, is rated 4.0 out of 5 across 23 reviews on 1 platform, including 23 Google reviews rated 4.0.

4.0 / 5

23

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

I’ve had a great experience with Sky Point (Global lettings). I worked with Liam and Sam on finding a property as I’ve just moved to Manchester. I appreciate all the information on the market, property & their timely responses. After finding a place I feel settled so thanks a lot to the guys and the team.

Lisa · 21 September 2026

Agent replied · 12 October 2026

Hi Lisa, Thank you for taking the time to share your experience. We’re delighted to hear that Liam and Sam were able to support you throughout your property search and provide the guidance you needed along the way. Moving to a new city is a big step, so it’s great to know you’re now settled and enjoying your new home in Manchester. We really appreciate your kind words and wish you all the best in your new place. The Sky Point Lettings Team

5/5

Google

Ive a couple of properties that Liam has been helping me with, Liam is very good to respond in a timely manner, my wife and I find Liam to be very personable and would recommend his services to other landlords. Thanks Liam for all your help so far.

Graham · 12 September 2026

Agent replied · 12 October 2026

Hello Graham, Thank you for your feedback and recommendation! We’re delighted to hear about your positive experience with Liam and truly appreciate your continued trust in Sky Point Lettings. We look forward to continuing to work with you both. Kind regards, The Sky Point Lettings Team

5/5

Google

We have had such a positive experience with Global Lettings and couldn’t recommend them highly enough. From start to finish, the whole team were incredibly helpful, professional and supportive. Moving into a new property can be a stressful process, especially when there are lots of things to arrange, but Global Lettings made everything feel so much easier and more straightforward. They were extremely responsive whenever we had questions and always made us feel like we were being looked after. They went above and beyond to help us get into the property as quickly as possible and were particularly helpful when we needed assistance with arranging a professional guarantor. They took the time to help us understand our options and made what could have been a very stressful situation feel completely manageable. The communication throughout the process was excellent, and it was clear that they genuinely cared about helping us rather than simply getting the tenancy completed. Overall, we have been extremely impressed with the level of service from Global Lettings. Friendly, professional, responsive and genuinely willing to go the extra mile. We would absolutely recommend them to anyone looking for a reliable and supportive letting agency.

Evie · 12 September 2026

Agent replied · 12 October 2026

Hi Evie, Thank you for taking the time to leave such thoughtful feedback. It’s wonderful to hear that the team was able to make your move feel more straightforward and provide the support you needed throughout the process. We’re especially pleased that we could help with the guarantor arrangements and make that part of your move a little easier. Your recommendation means a great deal to the team, and we hope you’re settling in well and enjoying your new home. Kind regards, The Sky Point Lettings Team

1/5

Google

Stay well away from property managed by this company for now at least!! I'm a tenant and having similar problems are the previous two reviews. The letting agent and director that I have been dealing with have suddenly left the company without leaving any contact details of who will take over. I have no way of getting in touch with anyone directly about issues relating to the property. There is a number for a call centre but they only deal with emergency issues and otherwise "would pass on a message for someone else to contact me directly" BUT THEY NEVER DO!!!! This is very unprofessional and I'm speaking to the citizens advice and the city council to find out how/who exactly do I complaint about this to. UPDATE: they have finally clarified that the department had many resignation at the time and so new staffs had to be allocated to the vacant roles. Either way, there are still lots of issues - trying to get a plumber to come by to sort out a leak took more than 3 weeks. But at least, there is someone to speak to directly now.

Justme3030 · 16 April 2025

Agent replied · 12 October 2026

Thank you for the update and for your patience during what was clearly a frustrating time. The staff changes you experienced caused a real gap in communication, and that's not something we want tenants to go through. Since then, we've brought in a new team with clearer processes for maintenance requests and direct contact, so issues like a three week wait for a plumber shouldn't happen now. We appreciate you sticking with it and flagging this so we could improve.

5/5

Google

Managing my property overseas always felt daunting but Global have made it easy. Liam and Sam are always helpful and responsive. Knowing they’re looking after the property gives me real peace on mind and has genuinely lifted a huge weight off my shoulders. I have no hesitation in recommending them to any landlord overseas.

Ben · 12 September 2026

Agent replied · 12 October 2026

Hi Ben, Thank you for your recommendation. We really appreciate your trust in Liam, Sam and the team, and look forward to continuing to support you with your property. Kind regards, The Sky Point Lettings Team

1/5

Google

So many delays moving in, rarely answered emails about maintenance while we rented from them, now we are meant to be giving keys back and I haven’t heard anything from them about organising this. Utter shambles. They never answer the phone, and you can’t even leave a message as the inbox is full. Lucky there was no emergency requiring action from them!!!

Olivia · 16 March 2026

Agent replied · 12 October 2026

Hi Olivia, Thanks for sharing this. We're sorry communication wasn't what it should have been during your tenancy, that's not what we want tenants to experience. Since your tenancy ended, we've brought in a new team and made real changes to how enquiries, maintenance and check outs are handled, so we're confident this is behind us now. If there's anything still unresolved on your end, please reach out at liam@global-lettings.com

5/5

Google

Absolutely amazing from start to finish with these lot! As I was a first time mover Sam really helped out with a lot of it and made it easier for me! WOULD HIGHLY RECOMMEND!!

Zane · 12 September 2026

Agent replied · 12 October 2026

Hi Zane, Thank you for your wonderful feedback! We’re so pleased to hear that Sam was able to guide you through your first move and make the process that little bit easier. We really appreciate your recommendation and hope you enjoy settling into your new home! Kind regards, The Sky Point Lettings Team

5/5

Google

Sky point lettings have been great as a company and really supportive for myself as an overseas landlord. Will be continuing to use them and highly recommend.

Natasha · 21 September 2026

Agent replied · 12 October 2026

Hi Natasha, Thank you for taking the time to share your feedback. We appreciate your continued trust and recommendation, and look forward to continuing to support you and your property. Best wishes, The Sky Point Lettings Team

5/5

Google

Really helpful and friendly letting agency. They’ve been very supportive throughout my tenancy and have always been quick to help whenever I’ve needed anything. Would definitely recommend

Tyler · 21 September 2026

Agent replied · 12 October 2026

Hi Tyler, Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve had a positive experience with Sky Point Lettings and that our team has been able to support you throughout your tenancy. We greatly appreciate your recommendation and look forward to continuing to provide you with a responsive and reliable service. Kind regards, The Sky Point Lettings Team

5/5

Google

Cannot speak highly enough about Sam. Helped us above and beyond with the process of applying and moving into a new home.

Tanjer · 5 October 2026

Agent replied · 12 October 2026

Hi Tanjer, Thank you for your kind feedback. We’re delighted to hear that Sam provided excellent support throughout your application and move-in process. We wish you all the best in your new home. The Sky Point Lettings Team

5/5

Google

Liam from Sky Lettings (formerly Global Lettings) has been absolutely fantastic in his communication with me, an overseas landlord. Highly recommend.

Nicola · 21 September 2026

Agent replied · 12 October 2026

Hi Nicola, Thank you for your recommendation and for taking the time to share your feedback. We sincerely appreciate your continued trust in Sky Point Lettings and are pleased to hear that your recent experience with Liam and the team has been a positive one. We value our relationship with you and look forward to continuing to support you and your property needs moving forward. Kind regards, The Sky Point Lettings Team

1/5

Google

This company is in absolute shambles!! I recently moved into a flat with my boyfriend, we are very young people aged 17 and 18. We have had many issues whilst moving in and all we wanted was to get them fixed. The management all decided to leave with no notice and no contact info for anytime we would need it. Our boiler has broken and we have had no hot water for 4 weeks and have been constantly ringing and emailing for the same amount of time and get the same answer every time “we will pass on a message and get back to you” BUT THEY NEVER DO!! Our lock was also broken and we could not lock our door, we got told it was not an emergency and had to have an unlocked door at all times for 2 weeks straight until we had to deal with this ourselves. It is disgusting and so obvious they are not taking us seriously as we are young. I have also been told that I am not allowed contact with my own landlord and have to go through them. But if I do go through them, nothing ever comes of it! I advise you to stay away from this company at all means cause they just take you for a mug. I am very close to just ending my contract and I am 100% going to be taking this matter much further.

Jessica · 16 April 2025

Agent replied · 12 October 2026

Hi Jessica, I appreciate your review, four weeks without hot water and two weeks with a broken lock is not acceptable, and we're sorry you experienced that. The staff changes you mentioned caused real gaps in how requests were followed up. We've since brought in a new team and changed how maintenance requests and tenant contact are handled, so we're confident this wouldn't happen to anyone renting with us now. We're sorry it took a situation like this to prompt that change.

1/5

Google

This company is shambolic. I am a British overseas landlord and have a property in Manchester that has been let and managed by Global Lettings & Management since April 2023. Since 2024 our experience with this agency has been nothing short of shambolic. They let our property out to a tenant in February 2024 and that tenant stopped paying rent since moving in. There have been a series of staff departures at this agency and earlier this month we received a Whatsapp text on 7th Junefrom the director of this company telling us thtat she too will be leaving as of immediate effect and that from the Monday someone else will take over. We were shocked to hear this and the only reason she replied was as a result of our multiple follow ups regarding the situation in our property which has been vacant since April and we have not received any evidence of Global Lettings & Management filing a claim with Reposit or with Let Alliance under the Landlord Rent Protection insurance we purchased. The director at this company has left us completely in the lurch and is not answering any emails, whatsapp messages or texts. She did not even leave the contact details of who will take over and i dont think there has been any handover because no one from the agency has been in contact with us. I have been calling the only number that I have available but it keeps getting routed to an overflow call centre who can only say they will pass on our message. Ofcourse despite doing that no one from the agency has contacted us. This agency is a fraud and scam ! stay well away from them. I would like to urge others who have been wronged by this company to file a law suit against them. I am planning to do that myself.

Siddhartha · 16 April 2025

5/5

Google

Very professional and personable service, streamlined letting possibilities and ultimately cut out the complicated leg work for myself.

Philip · 21 September 2026

4/5

Google

I am writing to provide feedback on our recent experience with Global Lettings. As new, non-resident foreign owners, we faced unique challenges, particularly after the sudden departure of the entire Global Lettings management team during our purchase process. However, amidst the chaos, Liam stepped in and provided exceptional support. His prompt responses, guidance, and local knowledge were invaluable. Not only did he help us navigate the handover process, but he also went above and beyond to organize the installation of curtains and blinds in our new apartment. Given our remote location, we had no idea who to contact for these services, and Liam's assistance was a huge relief. His dedication, professionalism, and kindness have been a shining example of excellent customer service. Despite this setback, we appreciate Liam's outstanding efforts and commitment to helping our new tenants settle into our new property. His positive attitude and work ethic have made a significant difference in our experience as foreign owners. Thank you, Liam, for your exceptional service. We look forward to continuing to work with you.

Ant · 12 February 2025

5/5

Google

5/5 everything went smoothly with move in

Alannah · 21 September 2026

5/5

Google

Liam from the global lettings team has been a great help to me in moving into my new apartment, I have had no issues contacting him and replies are always prompt. It has been a very friendly experience and can’t recommend them enough

Jai · 17 February 2025

5/5

Google

As an overseas investor, I couldn't be happier with Global Lettings and Management. Their exceptional service and reliability make having my property in the UK stress-free. They handle everything efficiently, ensuring my investment is in great hands. Highly recommended!

Anjali · 12 February 2025

5/5

Google

I never do reviews however, Global have really helped me with my transition into my new home. The process was very simple and efficient, I couldn’t be any happier. Thank you!

Jane · 26 January 2025

1/5

Google

Skatchy company! Be careful when you try to rent a place from this company. Never again.

Josephine · 12 June 2025

5/5

Google

Rating only, no written review.

Robyn · 21 September 2026

5/5

Google

Rating only, no written review.

Lloyd · 16 April 2024

2/5

Google

Rating only, no written review.

Lakmal · 16 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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