Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCouple issues make it difficult for me to recommend Beech Holdings if you are into acquiring apts for rental and I have let my circle know to avoid this. Each of these issues would in itself be fatal not to mention they compounded.
1. Repeated delays. The completion of my apartment at Ancoats Gardens is delayed for over a year. I had to order multiple searches and have to bear with the raising mortgage interest, making it nearly 2.5x more expensive to run this rental. Although the dev wants to say these delays aren't caused by them that isn't true. A lot of delays could have been avoided if Beech Holdings took initiatives and plan in advance rather than passively waiting. This shows the lack of experience in handling full building construction and lack of consideration for its clients.
2. overly buffed estimates. Some level of saleperson talk is expected for their trade but it is a totally different story if you told your investors a "realistic" / "conservative" rent of a 2000+ per month and in fact targeting to rent out at 1600.
3. ridiculous service charge. During marketing the service charge is set to be 3.2 per sq and the saleperson told me this is the firm number while right now they are charging 5.61 per sq for service charge. If you are into apt rentals you know how crazy they are. For this one I am planning to take on further action.
4. notice to complete w/o closing statement. Notice to complete is normally due 15 working days prior to completion and be accompanied by the closing statement. Beech Holdings sent me closing statement on the last day of the notice (i.e. the targeted completion date). This is a strong no for oversea investors who need to convert currencies as it means you would lose the 15-working day window to arbitrage EX rate. This alone costs me over 1000 not to mention how inconsiderate it is.
5. management terms. I have never seen a management company "brave" enough to want a five-year management term at the PM fee they are charging. This is another way to screw oversea investors if they aren't familiar with UK laws. Come on, by laws landlords could terminate management company at will if the premise is vacant and without in-place AST. What is even more interesting is they keep making the PM agreement worse during the period they sent me draft agreements for signature.
For me, #1 is a mistake that newbie or sometimes experienced dev would make, but everyone makes mistakes. #2 is unethical. #3 demonstrates characters and tanks their credibility to zero. #4 shows they don't really care about oversea investors as they claim to be. #5 shows investors are their opponents, not their teammates.
Eric · 27 March 2024
Agent replied · 15 June 2024
Hi Eric,
Thank you for your comments, I am unsure which apartment you are referring to, if you would be kind enough to contact me at the office, I would be more than happy to discuss your concerns to alleviate.
I look forward to hearing from you.
Regards
Dannielle
★★★★★ 1/5
GoogleMy rent of both Ancoats and Westpoint has no sign of appearing in my bank account as the correspondence of M Apartments is always MIA. I wonder what else I can do after a few WhatsApp, 4 emails. Maybe I should consult a lawyer or reach out to Mr. Beech on LinkedIn?
Tonia · 27 March 2024
Agent replied · 15 June 2024
Good afternoon Tonia,
If you would be so kind as to contact us on hello@mapartments.co.uk and advise of which units you are referring to, I will happily discuss. I am unable to find you on our system at this stage.
Look forward to hearing from you.
Regards
Beech Holdings
★★★★★ 5/5
GoogleInitially dealt with Elliot who is fine chap with deep and valuable knowledge of the Manchester realestate scene.
During the past few months with the changing economic and political landscape I've encountered some challenges around financing my purchase but Sarah Osborne has been there to provide assistance and support whenever I have needed it, promptly may I add which has made things so much easier to manage. There's still some work to do but when someone goes out there way to help I've got to take some time to give them some feedback. Keep up the good work guys, Beech are very lucky to have you on the team!
Best wishes
Maneck
Maneck · 28 March 2023
★★★★★ 5/5
GoogleMichael and Sarah were absolutely superb and really went the extra mile to get me all the information I needed - we have just exchanged and I am sure the rest of the journey will be as good. Thanks to the Directors and team and I can’t wait to visit the apartment all furnished and completed, thanks again to you all, Bruno
Bruno · 17 April 2021
Agent replied · 15 June 2024
Hi Bruno,
Thank you for leaving a great review!
We can't wait to show you the finished apartment. It's been a pleasure working with you and look forward to working with you again on your next purchase with Beech Holdings.
Kind regards,
Sarah Bourne, Sales Progressor.
★★★★★ 1/5
GoogleBeware of Beech Holdings: A Review of My Manchester Property Investment Experience
I am sharing my recent experience with Beech Holdings, Manchester, regarding a 1-bedroom flat in Ancoats development that I aimed to invest in. I intend to share this to guide others who might find themselves in a similar situation.
While I was aware that the £5,000 reservation fee for the flat was non-refundable, James Webster of Beech Holdings personally assured me that a refund would be provided if my mortgage application was rejected. Relying on his promises, I went ahead with the reservation, only to have my application subsequently rejected. The reason given was the building's overpopulation with students - a crucial fact conveniently omitted from our initial discussions by James Webster, who had sold me the property.
Upon the rejection of my mortgage application, I was abruptly handed over to Sarah Bourne of Beech Holdings. Her approach was not only unhelpful but also lacking in understanding. She introduced an unexpected refund condition, stating that a refund would only be considered if I faced 'four' rejections, a term that had never been communicated to me at any point. To make matters worse, after my initial application, lenders altered their stress level tests and increased their deposit requirements, effectively leaving me without any suitable mortgage options available.
My takeaway from this experience is stark - do not hand over a reservation fee to Beech Holdings unless you are prepared to lose it. Their handling of my situation suggests that they're a company willing to make up rules to fit their agenda, and their customer service leaves much to be desired.
I hope my review offers some insight for anyone considering investing in a property in Manchester, particularly through Beech Holdings.
Keywords: Beech Holdings, Manchester, James Webster, Sarah Bourne, Stephen Beech, Reservation Fee, Mortgage Application, Refund Conditions.
Paul · 27 March 2024
Agent replied · 15 June 2024
Hi Paul,
I would love to discuss the points you have highlighted and see how I can be of assistance. Please could you call the office at your convenience and I will see how we can alleviate any concerns.
Regards
Dannielle
★★★★★ 1/5
GoogleI have some loan notes with beech holdings, an investment product.
I cannot recommend that you get involved with this company as they have not paid me the interest due.
I had contacted Stephen Beech , the owner and Oliver Wright, head of investments and more recently Joseph Schwartz to try and find out what has happened. I was the told they had set up an ADP to recover my monies and the deadline for this has changed at least once. The last correspondence I had from this company was over a year ago despite me chasing by email.
BEECH HOLDINGS HAVE JUST IGNORED MY EMAILS SENT BY ME AND NO INFORMATION HAS BEEN FORTHCOMING.
BEWARE OF BEECH HOLDINGS
Alison · 27 March 2024
Agent replied · 15 June 2024
Good Afternoon Alison,
i'm sorry you feel that you have not had the right communication levels, if you would like to try and make further contact, I am happy to look into the matter for you and provide an update. Please use the hello@mapartments.co.uk email.
I look forward to hearing from you.
Regards
Beech Holdings
★★★★★ 1/5
GoogleKeep away from Beech Holdings. They sold an off plan called co living and then disappeared with the reservation fees. Their planning was rejected September 2023 and they didnt even bother to inform their investors. They have kept the down payments of 20% as if they are my bank and Sarah Bourne had the audacity to tell me that I should wait for them to reaaply their planning, sell tbese units so I could potentially get my money back. Ridiculous.
Lina · 28 October 2024
★★★★★ 5/5
GoogleI’ve been really impressed with this company. They gave me some good advice and direction when I was first looking at investment options. Joe was particularly helpful. Very knowledgeable about the building and quick to answer questions I had about my statements.
Bartłomiej · 17 April 2020
Agent replied · 15 June 2024
Many thanks for taking the time to write such a nice review. We work hard to ensure we deliver the very best service to all our investors and therefore are delighted to see you satisfied.
★★★★★ 5/5
GoogleA highly professional team is working at Beech Holding. Very responsive and committed to customer service. This developer is going places and it wouldn’t surprise me if they’re not one of the biggest in Manchester within a few years. Very much appreciated Tom, Sarah & Jo’s support helping me buy my apartment at Ancoats Gardens.
Hisham · 27 March 2024
Agent replied · 15 June 2024
Hi Hisham,
Thanks for taking the time to leave us such kind words. We hope you enjoy your purchase and think of us again in the future should you wish to invest again.
Regards
The Team At Beech Holdings
★★★★★ 5/5
GoogleRecently completed on the development Ancoats Gardens. Spectacular design and attention to detail shines in the communal areas and within the apartment.
Wow factor when you visit is clear.
The full team helped through the process Neil, Tom and James gave advice and various viewings as my schedule was all over the place.
Tippled · 27 March 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. Your kind words have been passed to the team who were appreciative. We are glad you are pleased with the development and your purchase!
Regards
The Beech Team
★★★★★ 5/5
GoogleMichael Duggins is a delight and a true professional within the property sector. I would highly recommend purchasing a property through him
Reuben · 17 April 2022
Agent replied · 15 June 2024
Hi Reuben, Thanks for your 5 star review.
We look forward to dealing with more sales with you, going forward.
Kind regards
Sarah Bourne
Sales Progression Manager
★★★★★ 1/5
TrustpilotShameful people
Shameful people. Especially Sarah.
JJ · 13 March 2025
★★★★★ 1/5
TrustpilotI invested 20000 when the investment…
I invested 20000 when the investment was due to mature, Beech turned the investments into loan notes which were due to be paid March 2024. Many unanswered phone calls, submitted claim have all been ignored. The company raised a substantial amount through this scheme, are there any loan note holders out there that have receive any communication from Beech.
Kim · 28 September 2024
★★★★★ 1/5
TrustpilotDo not invest with Beech Holdings
In 2022 I invested through Thirlmere Deacon circa £45,000 as part of the payment (20%) for a 1-bedroom in a development called Co-Living in Manchester which was being developed by Beech Holding. As an early buyer I was given a package worth around £18,000 of furniture and some additional services.
Javier · 26 February 2024
★★★★★ 5/5
GoogleTheir developments are a really high standard compared to many others I’ve seen in the city centre. I’m getting a very decent rent per square foot on my property and it’s been consistently tenanted for a number of years now. No surprises with the service charges either. Would recommend.
Natalia · 17 April 2020
Agent replied · 15 June 2024
Thank you for your kind review Natalia.
★★★★★ 5/5
GoogleVery supportive and patient customer services. Special thanks to Daisy and Elliot.
Sherine · 17 April 2023
★★★★★ 5/5
GoogleThe team showed high level of communication skills, follow up and close relationship with us as client. They answered all of our questions about the property and the purchase procedure. Looking forward to see the property ready on due date
Dany · 17 April 2020
Agent replied · 15 June 2024
Hi Dany,
Thank you for taking the time to leave us a review. We're glad to hear you had a … More
★★★★★ 1/5
GoogleI have a loan note with beech holdings, an investment product.
I cannot recommend that you get involved with this company as they have not paid me the interest due.
I had contacted Stephen Beech , the owner and Oliver Wright, head of investments to try and find out what has happened.
BEECH HOLDINGS HAVE JUST IGNORED EVERY EMAIL AND TEXT SENT BY ME AND NO INFORMATION HAS BEEN FORTHCOMING.
BEWARE OF BEECH HOLDINGS
Angie · 17 June 2019
★★★★★ 1/5
TrustpilotA lot of people have been taken…
A lot of people have been taken advantage of, as they look professional and legitimate.Had Display Pic Recoup Loss:USE.
Robert · 26 January 2025
★★★★★ 5/5
GoogleI purchased an apartment in 2018 and could not be more satisfied. The monthly income as been hassle free, Joseph my point of contact makes it a completely hands off investment and I simply receive my monthly payment (which is now more than the estimate from 2018) I'm in the process of re financing and looking to invest again along with my partner Marc. Would recommend. Regards Lesley ChowPositiveProfessionalism
Lesley · 25 August 2020
★★★★★ 1/5
TrustpilotStolen data
Received an email from this company from a mailing list. I’ve never heard of them before, nor have I ever invested with a different company. Where did they get my information from? Massive red flag!
Anna · 27 April 2024
★★★★★ 1/5
TrustpilotSame situation with Ancoats: Co living project
Same situation with Co living project. I paid 20% and the reservation fee and no one is responding to my emails.
Lina · 23 September 2024
★★★★★ 1/5
TrustpilotBeware of Beech Holdings
I am sharing my recent experience with Beech Holdings, Manchester, regarding a 1-bedroom flat in Ancoats development that I aimed to invest in. I intend to share this to guide others who might find themselves in a similar situation.
Paul · 5 August 2023
★★★★★ 5/5
GoogleI would definitely recommend an investment with Beech holdings as I have invested with them for the last few years,and I never had any problems whatsoever. (Good return too) …
Photis · 17 April 2020
Agent replied · 15 June 2024
Thank you for your nice review Photis. We are glad you are happy with our services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.