Trusted Agent profile · Manchester

Auction House North West Manchester reviews

4.8

★★★★★ Excellent

1,009 reviews across 2 platforms

14 St Mary?????s Parsonage, Manchester, M3 2DF

Auction House North West's office in Manchester, at 14 St Mary?????s Parsonage, is rated 4.8 out of 5 across 1,009 reviews on two platforms.

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5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,008

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very helpful and professional

The manager James answered the phone immediately and we began the process to sell our house. He even came out to my Mother and Father's house to help, advise and fill in all the forms required. I would recommend Auction House Leeds to everyone.

Paul · 12 September 2023

Agent replied · 12 June 2024

Thank you for your five star review. We will be sure to share your feedback with James and the team too. All the best - Sarah

2/5

Trustpilot

It seems that they don’t like answering…

It seems that they don’t like answering tricky questions about properties. Especially ones that have already sold on Savill’s….not good. Can’t make an informed decision without certain information even at auction. Disappointed.

Penny · 30 May 2024

Agent replied · 12 June 2024

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and understand your frustration.We take all inquiries very seriously and aim to provide thorough and accurate information to help our clients make informed decisions. We regret that we fell short of your expectations on this occasion.As we don’t have a record of your inquiry or a specific instance to refer to, we’d appreciate the opportunity to address your concerns directly. Could you please contact us at info@auctionhouselondon.co.uk or 020 7625 9007 so we can better understand the details of your situation and provide the information you were seeking.Your satisfaction is important to us, and we are committed to improving our service. We hope to have the chance to resolve this matter for you.Auction House London

5/5

Trustpilot

Fantastic service from the team at…

Fantastic service from the team at Auction House from the initial contact through to the viewings and completion of the sale.

Justin · 27 November 2024

Agent replied · 24 December 2024

Hi Justin, it's great to hear you received fantastic service from start to finish! Best, Auction House

5/5

Trustpilot

It was my first auction purchase and i …

It was my first auction purchase and i recomend it . I was dealing with Helen Plumstead and she was great at everything she did . Thank you so much for you help ☆

Arben · 17 April 2024

Agent replied · 12 June 2024

Thank you for your review of Helen and our Auction House East Anglia team. We are so glad to hear you found the experience helpful. Best wishes - Rachael

5/5

Trustpilot

Professional 1st class service

We referred Olivia for a auction house for one of our vendorsWorked very well, kept well informed and the vendor was very happy with how it all work out which helped us tooFirst class service

Daniel · 28 March 2024

Agent replied · 12 June 2024

Thank you Daniel Robinson for your review of Olivia & Auction House South West. We are delighted to hear the team provided you a first class service - Lauren

5/5

Trustpilot

Great company to deal with

Great company to deal withA few hiccups along the way mostly down to our lack of experience Would def recommend and use again if we needed to

Mel · 17 August 2024

Agent replied · 24 August 2024

Hi Mel, thanks for taking the time to leave this positive feedback and thank you for the recommendation! Best, Auction House

5/5

Trustpilot

I have acquired and sold through the…

I have acquired and sold through the auction house.The communication and service levels have been second to none. A recent example being I asked for some missing items from a legal pack and that was rectified within 24 hours. The auction process itself was extremely efficient. I would not hesitate to recommend.

David · 19 December 2022

Agent replied · 12 June 2024

Hi David, thank you for your review. We hope to continue to work with you into the future! Chris

5/5

Trustpilot

The house sold for a good price all of…

The house sold for a good price all of the staff were very friendly and good at their jobs

Jeffrey · 13 December 2024

Agent replied · 24 December 2024

Hi Jeffrey, it's great to hear you were happy with the sale price of the house and you had a good experience with the East Anglia staff. Best, Auction House

5/5

Trustpilot

No hassle sale

good method to sell if you don't want the hassle to make it look pretty for the retail market

Mr · 13 December 2024

Agent replied · 24 December 2024

Hi Ahmed, thanks for your excellent review! Great to hear you achieved a no hassle sale through Auction House West Yorkshire. Best, Auction House

5/5

Trustpilot

First time seller

First time putting a property in an auction, so was rightly nervous. The whole process was very painless with very little for me to do myself. Don't be scared of low guide prices as mine went for a lot more. Would recommend and use again.

David · 21 July 2023

Agent replied · 12 June 2024

Hi David, thank you for your great review. All the best - Sam

5/5

Trustpilot

Amazing service

Amazing serviceAmazing service - Melanie was always on hand to answer any questions and assist where possible. 1st time selling a property by auction and would highly recommend the team based on my recent experience. Thank you.

Mr · 2 November 2022

5/5

Trustpilot

Great Job.

Their great communication and advice pre auction was the only reason the house made reserve and sold, which was my primary objective. Thank you Robert at Auction House. A good job well done sir.

Chris · 13 February 2023

5/5

Trustpilot

We found Jenny extremely professional

We found Jenny extremely professional, helpful and friendly.Easy to get hold of to speak to, with plenty of updates on viewings and punctual on appointments.Would not hesitate to use Auction House, On the day the Auctioneer Brian used his skills to secure the best price on the property, very happy with the end result.

Mr · 15 September 2022

Agent replied · 12 June 2024

Hi Shaun, thank you for your feedback. We're delighted that you got the best price for your property at auction and had such a positive selling experience. All the best - Abi

5/5

Trustpilot

Great comms & effort

I listed a property with Ryan to get a quick sale - he and his team marketed it effectively and it sold for 4x more than what we had expected.

Radhika · 24 August 2025

5/5

Trustpilot

Very clear and always on hand to answer…

Very clear and always on hand to answer any questions I had about the auction process. Very happy with my first (of hopefully many!) properties through Auction house.

Paul · 18 July 2024

Agent replied · 24 August 2024

Hi Paul, thanks for you review! Great to hear your questions were given prompt and clear answers. We look forward to working with you again! Best, Auction House

5/5

Trustpilot

MARK IS brilliant at his job and very…

MARK IS brilliant at his job and very hard working. Good service and made every effort to make it easy for the seller. Patricia spriggs Peter spriggs.

Mrs · 2 August 2024

Agent replied · 24 August 2024

Hi Patricia and Peter, it's great to hear you had a good experience selling with Mark and Auction House. Thanks very much for taking the time to leave a review. Best, Auction House

5/5

Trustpilot

5 stars because I cant give more

5 stars because I cant give more, process smooth from start to finish, Dan specially was very helpful and professional, very happy with the result of my auction.

Silvia · 11 July 2024

Agent replied · 24 August 2024

Hi Silvia, thanks for your wonderful feedback! We are pleased you found Dan and the team helpful and professional. Best wishes, Auction House

5/5

Trustpilot

Professional, efficient, helpful and friendly

From my first initial enquiry to the end of the process, each member of the team was professional, efficient, helpful and friendly. Making the experience as stressfree and smooth as possible.

Linda · 16 May 2024

Agent replied · 12 June 2024

Thank you, Linda, for your review of Auction House; we are so pleased to hear you found the team to be professional, efficient, helpful and friendly. All the best - Lauren

5/5

Trustpilot

Reliable and efficient

I had to sell my brother’s house in the midlands (I live on the south coast). It was very comforting to have left the sale of the house in such competent and helpful hands. I think the whole process from advertising the house to sale at auction was under 3 weeks.

Barry · 16 December 2022

Agent replied · 12 June 2024

Hi Barry, thank you for you feedback. We're so pleased that we were able to support the sale of your brother's property. All the best - Chris

5/5

Trustpilot

Perfect

The service leading up to the sale, during the sale and after the sale the auction house team were very professional

Eamonn · 25 October 2024

Agent replied · 24 December 2024

Hi Eamonn, it's great to hear you received professional service before, during, and after the sale! Best, Auction House

5/5

Trustpilot

Well done James and the team at auction house!

James got things moving quickly as we only had 3 weeks to auction day. He advised on reserve value, organised viewings, kept in touch at all stages, he worked hard to achieve the best result for us which considerably exceeded our expectations, tremendous service!

Mr · 13 July 2023

Agent replied · 12 June 2024

Thank you for your 5 star review. We are glad to hear you were happy with the service you received and we'll be sure to share your feedback with James too. All the best, Sarah

5/5

Trustpilot

Very good experience

Very good experience buying a property in the July auction, the team were very helpful in explaining what was needed and would 100% use again.

Dana · 20 August 2024

Agent replied · 24 August 2024

Hi Dana, great to hear you had a very good experience buying a property in the July auction! We look forward to working with you again in the future. Best, Auction House

5/5

Trustpilot

A FIRST TIME BUYER

AS A FIRST TIME BUYER IN A PROPERTY AUCTION.I FOUND THEIR HELP GREAT FROM THE START. BUT MUST ADD IF SOMEONE SAYS BUY FROM A AUCTION IS EASY NEVER PURCHASED AT A AUCTION. IT IS DORTING WITH PAPERWORK BUT WORTH IT.

Customer · 21 September 2023

Agent replied · 12 June 2024

Thank you for your great feedback. All the best - Sam

5/5

Trustpilot

Love working with John & the team at…

Love working with John & the team at AHS. Always happy buyers and sellers and a very important part of my business.

Matt · 1 October 2024

Agent replied · 27 October 2024

Hi Matt, thanks for this excellent review for the team at Auction House Scotland. We look forward to continuing to work with you! Best, Auction House

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