Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you for your assistance with the…
Thank you for your assistance with the purchase of my first project. You were efficient throughout the process while also being patient, friendly, and understanding. I truly appreciated your support and guidance, which made the experience a worthwhile. Melanie and team thank you once again.
Gloria · 19 May 2026
Agent replied · 5 June 2026
Hi Gloria, thank you for your wonderful review! We're so glad we could make your first project purchase a worthwhile experience and that Melanie and the team were so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotWe bought 3 flats in the North East…
We bought 3 flats in the North East post auction and Joe and his team brought vendor and buyer together to make a deal happen. Really positive experience.
The · 7 September 2026
Agent replied · 23 September 2026
Hi there, we're so glad to hear about your positive experience with our team in the North East. We appreciate you taking the time to leave this feedback! Best, Auction House
★★★★★ 5/5
TrustpilotGreat communication, total transparency, and a smooth sale.
My house auction went incredibly smoothly, all thanks to Chris and the south west team! I'd highly recommend Auction House UK to anyone who needs their services.
Leo · 9 September 2026
Agent replied · 23 September 2026
Hi Leo, thank you for this fantastic five-star review! We are so pleased to hear that your house sale went smoothly and that you had such a positive experience with our team. Best, Auction House
★★★★★ 5/5
TrustpilotProcess made simple
I had never purchased a property using an auction company before.
The whole process was made extremely easy throughout, from the initial contact for a viewing right through until an extremely quick completion.
Communication, from Melanie in particular was second to non, on day competition she called me within minutes, to inform me.
The team were friendly, helpful and so efficient.
I can recommend them without reservation.
Anthony · 7 October 2026
Agent replied · 10 October 2026
Hi Anthony, we are thrilled to hear that your very first property auction experience went so smoothly. It is wonderful to know that you received exceptional communication, quick updates on completion day, and friendly support from start to finish. Thank you for sharing such a glowing recommendation! Best, Auction House
★★★★★ 4/5
TrustpilotTom has been brilliant from first time…
Tom has been brilliant from first time we saw the house, was open and honest throughout! from around 6th August to now
Margaret · 10 September 2026
Agent replied · 23 September 2026
Hi Margaret, we're so glad to hear about your positive experience with us. We truly appreciate your kind words! Best, Auction House
★★★★★ 5/5
TrustpilotFirst time buying at auction…
First time buying at auction -everything went smoothly and Auction House were there for us every step of the way. We picked up the keys on Wednesday! Very happy with the process and the people (thanks Melanie!).
Benjamin · 29 May 2026
Agent replied · 5 June 2026
Thank you for this amazing review! We're so glad you had an excellent first experience at auction and will pass on your feedback and thanks to the team. Kind regards, Auction House
★★★★★ 5/5
TrustpilotHannah and Bailey were excellent
Hannah and Bailey were excellent. Communication throughout was great and the property was sold in a timely period. We wanted a swift and timely sale and achieved it. Could not have wished for more, Thank you both.
Steven · 8 May 2026
Agent replied · 5 June 2026
Hi Steven, it's fantastic to hear you achieved a swift and timely sale with the help of Hannah and Bailey! Best, Auction House
★★★★★ 5/5
TrustpilotStaff at auction house were very…
Staff at auction house were very helpful.
Sam and Megan were extremely professional and helpful
Adeel · 1 October 2026
Agent replied · 24 August 2024
Hi Adeel, it's great to hear that our team provided such professional and helpful service. We appreciate you taking the time to share your positive experience. Best, Auction House
★★★★★ 4/5
TrustpilotI like this company
I like this company. Very efficient and quick before and after the purchase I made, keeping me informed all the way. Actual auction bidding is easy and they give you time to think and make a bid. I would have given it 5* but you have to make a deposit to bid (which is fair enough), and if you are successful in your bid you then have to find 10% of the purchase price fairly quickly (again ok), however they don't let you use the deposit amount they already have. This is returned to you when they have the 10%. Seems strange to me unless there is some legal thing going on here.
Anthony · 1 June 2026
Agent replied · 5 June 2026
Hi Anthony, thanks for this valuable feedback! We are delighted you received efficient service throughout your purchase. Best, Auction House
★★★★★ 5/5
Trustpilot5* star people
Fantastic service from Mark and the team. Excellent communication at every step of the way and I felt very well represented. They make the stressful and challenging process of selling as easy as possible.
Kieron · 15 May 2026
Agent replied · 5 June 2026
Hi Kieron, thank you for your lovely review! We're so glad you had such a positive experience selling with us. Best, Auction House
★★★★★ 5/5
TrustpilotDan was very helpful throughout the…
Dan was very helpful throughout the purchase which allowed the transaction to run very smoothly. Would definitely recommend!
James · 27 August 2026
Agent replied · 23 September 2026
Hi James, thank you for your five-star review! We're so pleased to hear that your experience was smooth and positive! Best, Auction House
★★★★★ 5/5
TrustpilotProperty Auctions are the future!
First time ever buying a property at auction. And wow - Auction House Wales delivered for us! Tempting guide prices got us interested and the comprehensive legal pack gave us the lowdown. Was unlucky to get the previous property (outbid!), but we stayed in there and found something even better the following month. Dan knew the property and the seller - being the ideal person to help make the process as frictionless as possible. The process was super quick, very professional and all completed in under 28 days.
Craig · 22 May 2026
Agent replied · 5 June 2026
Hi Craig, thank you very much for your lovely feedback! We are so pleased to hear about your positive experience with us. It's wonderful that Dan could assist you in finding the perfect property quickly and professionally. Best, Auction House
★★★★★ 5/5
TrustpilotNew business adventure
I recently started a new business adventure totally different to what I would normally do but romilly gave me the confidence and knowledge and put me at ease to help with learning about property sales. I would highly recommend to anyone wanting to learn about the propert market and good contacts to help with any additional needs. Highly recommended
Andrew · 24 September 2026
Agent replied · 10 October 2026
Hi Andrew, thank you for your five-star review! We are so pleased to hear that Romilly was able to provide you with the confidence and knowledge to embark on your new business venture in property sales. Best, Auction House
★★★★★ 5/5
TrustpilotAn exceptional experience
Olivia the auctioneer came to value my property she was so positive and enthusiastic, explained everything including all the financial details in a very clear and understandable way. Everything I needed was dealt with from legal recommendation to garden clearance. Advertising was extensive as were the number of viewings both online and in person which resulted in a sale beyond my expectations. The whole team kept me informed all the way both by phone and email. From the outset I felt very positive right up to the auction. I thank everyone I dealt with for their friendliness and professionalism.
Ian · 7 December 2024
Agent replied · 24 December 2024
Hi Ian, it's lovely to hear that you had such a positive experience of selling at auction with the South West team. Thank you very much for the kind words you have left in your review. Best, Auction House
★★★★★ 5/5
TrustpilotI had a fantastic experience with...
I had a fantastic experience with Melanie at Auction House from start to finish. She was incredibly helpful, friendly, and efficient throughout the entire process. She kept everything running smoothly, answered all my questions promptly, and made the whole experience stress-free and enjoyable. Her professionalism and excellent customer service really stood out. I truly appreciated all her help and would highly recommend both Melanie and Auction House to anyone looking for a reliable and supportive service
Tom · 12 May 2026
Agent replied · 5 June 2026
Hi Tom, it's fantastic to hear about the excellent service you experienced! Thank you for taking the time to leave this wonderful feedback, we will pass on your comments to Melanie. Best, Auction House
★★★★★ 5/5
TrustpilotAuction house are awesome nothing was…
Auction house are awesome nothing was too much trouble for them Romilly was totally outstanding went above and beyond. We've dealt with a few estate agents over the years and we can honestly say auction house are the best and we would recommend them 100% straight forward answers and always contacted us when they said they would not like other estate agents where you are endlessly chasing them for information and answers if we could leave a 10 star for auction house we would thank you so much we are now setting in to the house we always wanted
Tiny · 21 November 2024
Agent replied · 24 December 2024
Hi, thanks very much for taking the time to leave a review for Romilly and the East Yorkshire team. It's great to hear that you had such a positive experience of buying at auction with them. Best, Auction House
★★★★★ 5/5
TrustpilotHighly recommended service
The process from start to finish was so easy and stress free ! We were given clear information from the start, any questions we had were answered straight sway without hesitation! Our point of contact Dan was very approachable and was always available.At no point were we pressured into making any decisions, just given help and guidance and offered comparable information.We were guided through the simple process and kept fully up to date with every step! Honestly can’t thank the team enough for making it happen so quickly and so stress free! Highly recommended !
Ez · 12 November 2024
Agent replied · 24 December 2024
Hi Ez, it's great to hear of the stress-free experience you had with Dan in the North Wales team, thanks very much for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotEverything went smoothly and customer…
Everything went smoothly and customer service excellent Thankbyou
Tina · 18 September 2026
Agent replied · 23 September 2026
Hi Tina, thank you for your five-star review! We are so glad everything went smoothly and our customer service was excellent. Best, Auction House
★★★★★ 5/5
TrustpilotDon't Worry!
This was the first time I bought from an auction so was apprehensive.
However my experience was fantastic!!!
The whole process was made straight forward with Helen "holding my hand" through the whole process and was available quickly if I needed to ask any questions.
Definitely would use the Auction House again
Again a great experience.
Terrence · 14 September 2026
Agent replied · 23 September 2026
Hi Terrence, thank you for your wonderful five-star review! We are so happy to hear that your first auction experience was fantastic and that our team made the process straightforward and supportive for you. Best, Auction House
★★★★★ 5/5
TrustpilotThis was my first modern auction…
This was my first modern auction purchase. I was a bit concerned that I wouldn’t be able to get any information about the property outside of the auction pack.Wrong! I was able to obtain far more information from the auction house, and viewing. I did have a few questions which were put to the vendor and I got the response. So very similar to through an estate agent.Auction house were very clear about the charges that I would be expected to pay and the timescales in when I needed to pay them.Romilly was very good at taking me through step-by-step before and after my successful auction win.The online bidding process was very simple.Within the month I have gone on to buy a second property through auction house.
JQ75 · 24 October 2024
Agent replied · 27 October 2024
Hi there, it's fantastic to hear about your positive experience of modern auction through Auction House Hull & East Yorkshire! We always try to make sure our customers feel supported every step of the auction process. Best, Auction House
★★★★★ 5/5
TrustpilotThey put people before profit
I sold a house with Auction house 9 years ago , It was brilliant and went for way over the price of the estate agent .I gave great reviews back thenThe reason I'm writing this review is because i have sold with an estate agent and Even though i didn't use them this time . Dan and Bryony gave their time freely to advise me And they were focused on what was best for me and not making a profit. Its worth a review because this really is an ethical firm that puts you first .I am proof .Thank you Dan and Bryony . Auction house is a fantastic firm
Marlena · 19 October 2024
Agent replied · 27 October 2024
Hi Marlena, thank you for your excellent review! We really appreciate you taking the time to highlight the unbiased and helpful advice given by Dan and Bryony. Best, Auction House
★★★★★ 5/5
TrustpilotAuction House were great from the start…
Auction House were great from the start to the end. The lot I was looking at I saw only a few days before the auction I managed to view the property register and see all documentations needed after the auction they were polite and helpful. Highly recommend as a purchasing platform thank you to the team.
Jeff · 11 September 2026
Agent replied · 23 September 2026
Hi Jeff, thank you for your fantastic feedback! We are really pleased to hear that our team were so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotPerfect support
From my initial contact, telephone calls, right through to the auction itself, the professionals I spoke to were so helpful and friendly. They guided me through the process (as a trepidatious, first time auction participant) and ensured I was fully informed and supported.
Thank you so much for all your help, information and reassurance.
DMA · 23 September 2026
Agent replied · 10 October 2026
Hi there, we're so pleased to hear our team provided such helpful and friendly support throughout your first auction experience. Thank you for your kind words! Best, Auction House
★★★★★ 5/5
Trustpilot3 Estate agents failed to sell our…
3 Estate agents failed to sell our property at a time when money was tight. As a result, we never got the price we wanted, but our dealing with Auction House were honest & reliable & in the end they managed to find a suitable buyer in a short time. I felt they did the best for us.
Mr · 28 August 2026
Agent replied · 23 September 2026
Hi Paul, thank you for leaving this excellent feedback! Best, Auction House
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