1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
Trusted Agent profile · Maldon
William H Brown Maldon reviews
★★★★★
1,303 reviews across 2 platforms
3 High Street, West Square, Maldon, CM9 5PB, CM9 5PB
William H Brown's office in Maldon, at 3 High Street, is rated 2.4 out of 5 across 1,303 reviews on two platforms, including 139 Google reviews rated 4.8.
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Reviews
Every review we hold for the Maldon office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
TrustpilotAbsolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
TrustpilotKing's Lynn office
King's Lynn office. Incompetent and compulsive liar's
1/5
TrustpilotThey are a rip off company
They are a rip off company. Stay clear away from them.
1/5
GooglePushey
Agent replied · 22 September 2025
Hello Naomi, Thank you for sharing your feedback with us. I'm sorry to hear about your experience. Please contact us at EAComplaints@Connellsgroup.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
1/5
TrustpilotAwful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
1/5
TrustpilotDon’t use them.
1/5
Trustpilotuseless
useless! Very bad service! Never again!
5/5
GoogleProfessional and supportive throughout. Friendly team on all levels.
1/5
TrustpilotIncompetent
Incompetent. Appalling service
1/5
GoogleRating only, no written review.
1/5
TrustpilotPoor customer service
Rating only, no written review.
1/5
TrustpilotOne word. AVOID
Rating only, no written review.
5/5
TrustpilotSimple and straightforward conversation
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. William H Brown Maldon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maldon.
