1/5
Awful customer service and greedy…
Awful customer service and greedy landlords asking tenants to offer more rent to secure a small run down property. After reading the reviews I feel like I’ve dodged a bullet. Relieved.
Trusted Agent profile · Maldon
★★★★★
1,303 reviews across 2 platforms
3 High Street, West Square, Maldon, CM9 5PB, CM9 5PB
William H Brown's office in Maldon, at 3 High Street, is rated 2.4 out of 5 across 1,303 reviews on two platforms, including 139 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. William H Brown Maldon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maldon.
Every review we hold for the Maldon office, from every platform, shown as written. First names only.
1/5
Awful customer service and greedy…
Awful customer service and greedy landlords asking tenants to offer more rent to secure a small run down property. After reading the reviews I feel like I’ve dodged a bullet. Relieved.
5/5
I sold my house with the team at the…
I sold my house with the team at the mexborough branch and all the staff were very helpful and friendly every time I called them with any questions they were always happy to answer them
5/5
The Clacton branch in Essex have been…
The Clacton branch in Essex have been superb. They made what could have been a very stressful situation so easy for us. A very smooth ride whilst still maintaining a chirpy gteet and smile... Hats off to the team.. Robert, Michelle and James. Thank you so very much... You're awesome!!!
1/5
I received a very poor service by all…
I received a very poor service by all the staff, in the purchase of my home with little or no communication. I wasn't even provided a courtesy phone call or email that the sale is now complete. I experienced underhand sales techniques. I do not recommend this Estate Agent for either buying or selling your home.
5/5
Another sale
Having just completed a sale it’s fair to say the team at WH Brown in leicester have again been helpful, supportive and professional. Full credit to fir the Manager Rob Anderson who holds them all together and ensure customers get all the help that can be Provided.
5/5
The mortgage advisor Theresa
The mortgage advisor Theresa of the Welwyn Garden city Branch could not do enough for me. Went Above and beyond to secure me a great mortgage deal and communication was faultless. Great details to Customer service in these challenging time. Highly recommended if looking to get on the property ladder or to remortgage.
1/5
Called the norwich office last may to…
Called the norwich office last may to arrange to view 2 houses. The guy on the phone quizzed me about the areas I was looking at as he didnt want to waste his time with me. I bought a house a month later through another estate agent. Far too aggressive and contemptuous.
5/5
Buying and moving is never easy nor stress free but Dave Ridgewell at William H Brown really did make it as smooth as possible for us. He chased both sets of solicitors when they were slacking, negotiated like agents are supposed to but rarely do and kept us up to date all the way. Couldn't recommend any stronger!
1/5
Wouldn’t let us view properties
Shipley branch wouldn’t even let us VIEW any properties that they had for sale without an AIP. Fair enough qualifying an offer but not letting us view anything was embarrassing. The buyers of today are the sellers of tomorrow and I certainly won’t be selling with William H Brown
1/5
No communication
As a landlord these agents are almost impossible to get hold of. Emails go unanswered so problems drag on for weeks. The hotline is always busy and I gave up trying after several hours wasted. Avoid like the plague.
1/5
I tried to sell our house through…
I tried to sell our house through william h brown . They over valued and sent us viewers that had not even put there own house on the market and had no money to proceed. After selling through another agent I am finding them very unhelpful by not even allowing me to view houses on their books.
5/5
Fantastic company to deal with
Fantastic company to deal with, Charly and Cameron are really helpful and always get our properties let quickly and find great tenants. Would recommend to anyone.
5/5
Fantastic service
Elliot gave us fantastic service as our mortgage broker. i cannot praise him enough. He communicated brilliantly and always helped and advised us on any questions we had, no matter how weird or wonderful.Our house move happened due to Elliot and all his hard work and we can't say thank you enough.
5/5
Great service, we chose William H Brown from 4 other estate agents based on Dave’s professionalism and trustworthiness. He found us a buyer in less than a week. After that Dave worked to ensure that the sale went through. Dave provided good advice and reassurance throughout the process. I would strongly recommend you using William H Brown.
1/5
Such poor service
Such poor service. Do not use. I wish I had asked around before appointing them. I’ve later been told of bad experiences from many people.
5/5
Was contacted by brian about a flat and…
Was contacted by brian about a flat and offered as first person to go and view it. He did an amazing job. Was very friendly and polite, talkative and very professional. We accepted and he got things done so quick. Very happy with my first home experience. No stress.
5/5
I can't thank the staff of WH Brown in Maldon enough. We were moving 200+ miles to Maldon, so not actually paying them any fees, yet they were so helpful. They kept me fully informed at all times & were proactive regarding any queries & complications. Amazing service at all times.
5/5
The Framlingham branch team have been…
The Framlingham branch team have been great to work with. Jolly, responsive, great communication.
5/5
Fantastic service …
The team at William H brown harlow are absolutely fantastic and very efficient and friendly I've had a trouble free smooth experience And every little detail has been taken care of Having moved a few times in the past This has been by far the best service I've had I'd highly recommend
1/5
Avoid
My husband signed without me due to their 'special offer' - what rubbish and how useless they were 4 viewings NO one ever turned up to show house - i re-valued price in line with others then showed/sold it myself but their terms and conditions cover this so fees all stand - AVOID go to professionals instead.
5/5
W.H.Brown King's Lynn Letting Dept
W.H.Brown King's Lynn Letting Dept. team of Curtis and Amie, I found to be Excellent. Always on hand ....or never failed to phone back keeping me in the picture. Always there with Advice and ready to source it if they didn't know.
1/5
Emailing me property listings without…
Emailing me property listings without me opting in for such a thing. Was also for random properties that could not be considered relevant to my interests. Also spamming me at midnight so my phone kept waking me up with notifications. Extremely poor behavour from an estate agent who wants my business
5/5
Myself and My partner are about to purchase our first home and we couldn't of done it without the help of Charlotte and the William H Brown Team at Maldon. Would 100% recommend the team for their services!!
1/5
apart from the fact they cannot list…
apart from the fact they cannot list inventory properly so you end up purchasing incorrect fixtures within a property when purchasing a house they also screw you over with money offered by vendors, stay clear of these people they are all about commission, Shocking
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Tell us what you need and we'll put you in touch. William H Brown Maldon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maldon.