5/5
TrustpilotExtremely friendly staff
Extremely friendly staff, knowledgable no fuss helped in a very non-pushey way.
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
Trusted Agent profile · Maldon
Crest Nicholson Maldon reviews
★★★★★
1,342 reviews across 2 platforms
Atkins Cresent, Maldon, CM9 6FB
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Maldon, at Atkins Cresent, is rated 4.0 out of 5 across 1,342 reviews on two platforms, including 20 Google reviews rated 3.2.
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Reviews
Every review we hold for the Maldon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHave just reserved a property and the…
Have just reserved a property and the sales team have been amazing. Going above and beyond to help. Can’t wait to move in!
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotCrest Nicholson have been great!
Crest Nicholson have been great from the very beginning! Very attentive and helpful whenever we have needed it. I would definitely recommend them any of my friends and family looking to buy a new hone.
Agent replied · 10 June 2024
Thank you for taking the time to share a review. It's great to hear about your positive home buying experience.
5/5
TrustpilotThe staff are very friendly and…
The staff are very friendly and charming. Provided enough information
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotWe met with Sophie to get some info
We met with Sophie to get some info, was super helpful, lovely area and lovely development
Agent replied · 10 June 2024
Thank you for taking the time to share your experience, Sophie will be delighted to hear your comments.
5/5
TrustpilotExcellent service
The sale lady was excellent , and we loved the layout and finish work.
Agent replied · 10 June 2024
Thank you for sharing the time to share your experience.
1/5
TrustpilotJoke builder
Left with a water logged Garden that Crest will not resolve. A problem caused by a lack of drainage and poor design but apparently it’s my fault. Avoid these cowboys
Agent replied · 10 June 2024
Thank you for your review, the divisional team you are in contact with will be best placed to discuss this further.
5/5
TrustpilotThe sales team were very good and…
The sales team were very good and patient with us and helped us choose the right home for us, good all round service
Agent replied · 10 June 2024
Thank you for sharing your experience.
5/5
TrustpilotAmazing stuff
Amazing stuff, great experience
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotIt was a pleasant experience
It was a pleasant experience. Luke patiently explained everything related to the property and the process involved in purchase and moving in. I would be happy to give a 5 star for the Customer service provided.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you
5/5
TrustpilotFriendly, patient and thorough
Every Crest Nicholson team we spoke with have been extremely helpful in guiding us through the purchase process, taking us through each step and what to expect in the future.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
1/5
TrustpilotTried to change Broadband provider from…
Tried to change Broadband provider from BT to a cheaper alternative only to be told that BT have put a block on the line and they are the only provider allowed to supply Broadband to the property. Surely this is illegal?I can only imagine that Crest Nicholson are on a huge backhander from BT to allow them to get away with this and yet another reason why I would never recommend or buy another Crest property.
5/5
TrustpilotVery efficient, helpful and friendly
We have been very impressed with the Lancaster Park Crest team and their processes. Everything has happened very quickly and has been explained clearly. Really pleased we chose Crest.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our Eastern team.
1/5
TrustpilotDisappointed with this Builder
Brought a new home from this developer via shared ownershipWas told by friends that this a good developer and should be a good deal Moved in after 18 months of the property being built and defects were all passed over to Soresi the HA Roof and Cladding poor installed loose . Heating and radiators full of sludge not working and floor rising in places doors not shuting windows not closing or opening either
5/5
TrustpilotWe have purchased a house at Kegworth…
We have purchased a house at Kegworth Gate. So far we have only had contact with Nakitta and Rebecca and they were lovely people and both very helpful and professional
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that Nakitta and Rebecca provided such a positive home-buying experience for you.
5/5
TrustpilotWe’d recommend to friends and family
We moved in in October. We are really pleased with the service and finish of the house. Any snags we’ve had they’ve been in contact regularly and come round to fix them.
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
5/5
TrustpilotCustomer Service was topnotch
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
5/5
TrustpilotKegworth Gate
Lucy and Nikita have been brilliant at Kegworth Gate. They've taken the stress from me and sorted everything straight away with excellent communication.
Agent replied · 10 June 2024
Thank you for sharing your experience.
5/5
TrustpilotI was honestly surprised how helpful…
I was honestly surprised how helpful they are. Our new home is amazing and there were only a few minor issues after we moved in. Crest fixed all of them fairly quickly and the 3rd party contractors were really putting their heart in it. One of the guys spent 3 hours to fix a minor issue with the kitchen worktop. Just to make it beautiful! Thank you all for the amazing work!
5/5
TrustpilotWycke place
Samantha and Sophie are always so helpful, they are very responsive and professional.
Agent replied · 10 June 2024
Thank you for taking the time to share your experience, the team will be delighted to hear your comments.
5/5
TrustpilotThe team at crest are very professional…
The team at crest are very professional and gave very detailed information about the property.i will definitely recommend Crest Nicholson
Agent replied · 10 June 2024
Thank you for sharing your experience.
1/5
TrustpilotEven though you own a road you still…
Even though you own a road you still haven’t laid it over a year later since building finished but lay rounds on parts that completed a lot longer after us
Agent replied · 10 June 2024
We are sorry to hear this. We are unable to resolve complaints on Trustpilot, if you could email us at info@crestnicholson.com with your plot number we will look into this for you. Kind regards.
1/5
TrustpilotPlease don't buy a property from Crest.
Please don't buy a property from Crest.Have had major issues with my house, for years. Due to the mess that Crest made in their incompetent attempts at repairs, NHBC have had to take over. House may not be structurally sound...may have to be bought by NHBC.Don't touch them with a bargepoll. Their customer service is a joke, just fobbed off all the time...biggest purchase of my life which has lead to years of heartbreak.
5/5
Trustpilotthey are really friendly and customer…
they are really friendly and customer service very good
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Crest Nicholson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maldon.
