2/5
woeful
very poor customer service. They appear to keep no records of work that needs doing. Empty promises just to get you off the phone. Very polite though.
Trusted Agent profile · Lyneham
★★★★★
487 reviews across 2 platforms
South View, Lyneham, SN15 4PG
Linden West's office in Lyneham, at South View, is rated 2.5 out of 5 across 487 reviews on two platforms, including 2 Google reviews rated 4.0.
Every review we hold for the Lyneham office, from every platform, shown as written. First names only.
2/5
woeful
very poor customer service. They appear to keep no records of work that needs doing. Empty promises just to get you off the phone. Very polite though.
1/5
Stay Away at all costs
Houses are very small and the show houses have small furniture to make the rooms look bigger. The build on these houses is dreadful and cheap, I have no idea why people would buy one. Much better options available in terms of quality builders.
1/5
Absolutely useless after sales
Absolutely useless after sales. Bought in the south west and just get empty promises to fix any issue. Took 18 months to get the guttering fixed properly. Now been waiting 7 months for another issue. They never call back when they say. Have tried the complaints system and never received a reply. Useless!
2/5
Don’t buy
If you are looking at the Harper’s Heath estate in Hatfield doncaster. Don’t buy. It’s like living on a council estate. Violent neighbours. Drugs. Etc. We wish we had never moved here. Sadly there are a minority which are ruining the community for the majority.
1/5
Customer Service not good at all
Customer Service not good at all , you can't get in touch on phone and they ignore your emails .
1/5
Useless company
Useless company. Changed estate plans after moved in with confirmation or signatures. No one wants to take ownership from Linden
1/5
Please dont wast money we bought a…
Please dont wast money we bought a house at barley field and the finishing touches are just a mess it does not look like a brand new home at all. I was better of buying a house someone has lived in and doing it up myself
1/5
Sherford -DO NOT BUY THEIR HOMES !
Terrible builder and don't expect to have your snag list completed quickly as still waiting after 6 months. Poor communications and a list of excuses - DO NOT BUY THEIR HOMES !
5/5
Heath Farm Estate, Greater Manchester
Heath Farm Estate, Greater Manchester. Only a couple of snags so far- moved in end of May 2022 so 5 months ago. 8 year site development- about 6 years left.Very good.
1/5
Just slit my tire on the curb of a…
Just slit my tire on the curb of a newly installed estate. By newly installed .. it's been there 3 years now. Willing to remove this review when they replace the tire. I have been in touch but don't seem to be getting taken seriously so far
1/5
Disgusting behaviour
As if you took away a garden built for the passing of four boys who sadly got there lives took from them!You can’t build over a memorial garden!No wonder the mother is upset. Disgusting behaviour!
1/5
U am a house owner here at Linden Home …
I am a house owner here at Linden Home. They are the worst house builders. All lies and rubish costumer service. The house is pulling apart in 1 year tome.I wish i could go back now and never had have been had to buy my home from them ever!!!!!
1/5
Hanstead Park Bricket Wood
Hanstead Park Bricket Wood - Do not buy on this estate shoddy houses lack of respect for families and poor management. Actually now under Bovis Vistry. Complete and utter nightmare. Do yourself a favour and go elsewhere quickly !!!
1/5
Inferior materials, poor customer Seevices
Inferior materials, incompetent sub-contractors, diabolical customer services. We have had issues such as garden used as a soak away for the site, toilet waste not coupled and flushing g into the ceiling void, electrical wires joined with parcel tape, poorly fitted flooring
1/5
Lost deposit
Paid £1000 deposit, then covid hit and they stopped building. Refused to provide contract or completion date so I had to pull out to prevent losing money waiting. They have not refunded me all of my deposit still.
1/5
Buying From Linden Will Ruin Your Life!
Buying from this company will literally ruin your life. Whatever you do, DO NOT buy from these people.They build terrible and dangerous properties and then leave buyers to pick up the pieces. It is a national scandal that this company is allowed to operate.
1/5
Once you buy house...they never gonna …
Once you buy house...they never gonna complete snagging issues. They will blame you for everything. Good tip: After completion, keep condition to complete everything up to standard and then do exchange. Special emphasis on flooring and carpets, as poor quality. Don’t accept their karndean flooring.
3/5
The worst Developer ever!!!!
The worst Developer ever!!!!Floods, leeks and no remorse off taking responsibility for them action.
1/5
Liars!
Customer service awful. Site managers keep lying to us saying the defects are our fault, despite having paid for surveys which show there’s a build defect.Don’t buy from Linden, choose a different house builder.
1/5
16 months in and STILL fighting to get…
16 months in and STILL fighting to get things sorted - if i'd have known then what I know now, I'd not be in this house!!!
1/5
A nightmare from the get go
A nightmare from the get go - cut corners at every chance, very poor/no insulation in some walls, contracted into an extortionate heating system, carboard used instead of actual filler, uneven floors and the cheapest finishes possible
1/5
Worst customer service ever …
Worst customer service ever experienced. The flats are unfinished after completion. Shoddy standards. Poor workman. No hot water on the whole site. Never follow up complaints or taken seriously. Not a single happy tennant on a 300 home site. Shocking don’t waste your money.
4/5
High quality properties
High quality properties. Love them!
1/5
Absolutely shocking build quality and…
Absolutely shocking build quality and after over 2 years the apparent snagging (poor workmanship) is still not put right. The company and the builders associated should be ashamed.
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