1/5
TrustpilotTotally manipulating the applicants
Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.
Trusted Agent profile · Lymm
Gascoigne Halman Lymm reviews
★★★★★
168 reviews across 2 platforms
6 The Cross, Lymm, WA13 0HP
Gascoigne Halman's office in Lymm, at 6 The Cross, is rated 3.8 out of 5 across 168 reviews on two platforms, including 51 Google reviews rated 4.9.
Reviews
Every review we hold for the Lymm office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAmazing team
Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.
5/5
TrustpilotSelling a house during lockdown and a cold winters
The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them
5/5
TrustpilotI had the pleasure of working with Ella…
I had the pleasure of working with Ella from Gascoigne Halman to sell my house, and I couldn’t be more impressed. She went above and beyond throughout the entire process, dealing with multiple issues quickly and professionally. Nothing was ever too much trouble, and her communication was excellent from start to finish.
5/5
TrustpilotJan was amazing
Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx
1/5
TrustpilotFrances Mason used our family and encouraged gazumping offers IMO
Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.
5/5
GoogleThank you all at Gasgoigne Halman Lymm, for helping to take the stress out of the painful process of a house move. A big shout out to Sam for going that extra mile and always being on hand to support your clients through until that blissful moment of completion!
1/5
TrustpilotDISAPOINTMENT
What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY
5/5
GoogleGreat support and guidance throughout our sale process from Andrew and his team. A special mention to Sam for her hard work, perseverance and keeping us informed at all times. Highly recommended.
5/5
TrustpilotGreat Service!
Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.
1/5
TrustpilotPoor Communication and Organisation
Unfortunately I did not have a positive experience with the Macclesfield branch.
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.You provided an excellent and stress free service .Thank you
5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.You provided an excellent and stress free service .Thank you
5/5
GoogleThe whole team at Gascoigne Halman Lymm were friendly and professional throughout the process of selling our home, but Sam in particular went above and beyond to ensure our sale went through. We would definitely recommend Gascoigne Halman Lymm to others buying or selling in the area.
5/5
TrustpilotHighly recommend, especially Dominic
We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.
1/5
Trustpilotvery poor customer service
Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers
Agent replied · 13 June 2024
Dear Mr Evans,We are very sorry to hear of your dissatisfaction. Please can you email me with a little more information and to which branch this relates to and I will look into this further for you. james.coppock@gascoignehalman.co.uk Kind RegardsJames Coppock
5/5
GoogleExtremely impressed with the sale and purchase of our homes. Andrew and Sam were outstanding and made the whole process which was complex, so straight forward. I highly recommend Gascoigne Halman Lymm and we will be using them again. Thank you.
5/5
GoogleWe used Gascoigne Halman to sell our house they were a pleasure to deal with and very efficient in everything they did. Sam and Debbie were excellent throughout would highly recommend this company.
5/5
GoogleAbsolutely fantastic team!! Hayley and Sam went above and beyond to help me to get a mortgage and throughout the whole process of the house purchase. Always so lovely and friendly to speak to as well. I could not recommend this team enough!
5/5
GoogleHighly recommend ! We had a fairly complicated chain, and all the staff at the Lymm branch were helpful and professional throughout. Special thanks to Sam for her hard work and kindness.
5/5
TrustpilotLymm Branch
A big thank you to all staff at the Lymm branch and especially to Sam who dealt with the sale of my late mums house, Sam kept me updated at all times and was very professional, I would highly recommend Gascoigne Halman….Laura Toseland
1/5
TrustpilotThey won’t return your deposit!
I had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests.
5/5
TrustpilotHighly recommended
We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.
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Questions about Gascoigne Halman Lymm
How many reviews does Gascoigne Halman Lymm have?
Gascoigne Halman's Lymm office has 168 reviews across two platforms: 51 on Google, 117 on Trustpilot (across the whole business).
What is Gascoigne Halman Lymm's rating?
Gascoigne Halman Lymm is rated 3.8 out of 5 across all 168 reviews, and 4.9 out of 5 on Google from 51 reviews.
Where is Gascoigne Halman's Lymm office?
Gascoigne Halman Lymm, 6 The Cross, Lymm, WA13 0HP.
